This report highlights that far too many patients are still experiencing unacceptable standards of care within the health and social care system. It includes patient stories and experiences of care within the NHS to illustrate the gap between patient experience and the commitments of the NHS Constitution.
http://www.patients-association.com/wp-content/uploads/2015/02/Themes-Report-February-2015.pdf
Post that suggests with the right values and behaviours, almost any structure can work. People work around the formal hierarchy all the time to get things done.
http://www.peterfuda.com/2015/02/19/futile-search-perfect-structure/
High performing leaders expect a lot of themselves and the people around them, as they should. But when people fall short of those expectations, the way leaders handle their disappointment can mean the difference between a return to high performance and a downward spiral of failure.
https://hbr.org/2015/02/how-leaders-should-react-when-someone-disappoints
Though our inspiration levels fluctuate from time to time, we all differ in our baseline levels of creativity. For instance, it is safe to assume that John Coltrane was more creative than Justin Bieber, and that the creative talent of Leonardo Da Vinci exceeded that of George W. Bush. In the world of business, few entrepreneurs can realistically expect to emulate the colossi of innovation, such as Steve Jobs, Jeff Bezos, or Richard Branson, or the companies they created.
But can you coach someone to be more creative?
https://hbr.org/2015/02/you-can-teach-someone-to-be-more-creative
When you’re going through a phase that compels you to put in more time, effort, brainpower, and heart into your job, how do you work it out with your family and others who matter in your life? And how do you make sure this spike in your focus on work doesn’t become a “new normal” that extends indefinitely into the future? The short answer: Dialogue about what matters most – to you and to them.
https://hbr.org/2015/02/keep-your-home-life-sane-when-work-gets-crazy
There is now an overwhelming body of evidence to show that engaged staff deliver better health care. Trusts with more engaged staff tend to have lower levels of patient mortality, make better use of resources, and have stronger financial performance and higher patient satisfaction, with more patients reporting that they were treated with dignity and respect. This paper encourages boards and other leaders to focus on staff engagement and suggests a number of questions boards can ask to assess their organisation’s level of staff engagement.
Nobody really likes office politics. In fact, most of us try to avoid it all costs. But the reality is that companies are, by nature, political organizations, which means that if you want to survive andthrive at work, you can’t just sit out on the sidelines. If you want to make an impact in your own organization, like it or not, you’re going to need to learn to play the game. That doesn’t mean you have to play dirty, but you have to figure out how to influence those around you.
When you feel like you’re just one e-mail away from failure at work, it can seem ludicrous to take your eyes off of what you believe absolutely needs to get done to consider what you might regret in the future. The amount of demands coming at you feels so crushing and so unavoidable that you justify a missed soccer game here, a canceled dinner with a friend there, and a never-used gym membership over there, with the thought, I was just doing what it takes to get everything done.
Sets out why a good experience of care is important, commits in a very general sense that all the national bodies that make up the NQB will work using a shared definition, and includes case studies from providers and commissioners who are improving the patient experience.
What comes to mind when you think about an effective team?
You might picture a team that works seamlessly as a whole.
Everyone brings unique talents and strengths to the table, no-one is playing politics or bickering, and there’s just enough competitive spirit to bring out the best in everyone. Work gets done effectively, and everyone contributes to the team’s goals.
It can be a challenge to reach this level of effectiveness if you’re putting together a new team, or if you’re developing an existing one. However, it’s much easier if you have a plan in place.
This article highlights a common-sense, step-by-step process for building and maintaining an effective team.
http://www.mindtools.com/pages/article/building-effective-teams.htm