Leading NHS trusts are recruiting charge nurses using an interview technique that focuses on innate strengths rather than competencies. The approach recognises that even a great nurse will struggle in the wrong job.
Senior nurses say it is clear when a ward is well run by a good sister or charge nurse. But it is also obvious in units where standards are not what they should be that some ward sisters or charge nurses underperform. It is clear that recruitment to this role – which is so vital for patient safety and experience – is not always a success.
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