{"id":989,"date":"2015-02-27T10:19:29","date_gmt":"2015-02-27T10:19:29","guid":{"rendered":"https:\/\/maptoolkit.wordpress.com\/?p=989"},"modified":"2015-02-27T10:19:29","modified_gmt":"2015-02-27T10:19:29","slug":"expert-patients","status":"publish","type":"post","link":"https:\/\/www.lihnnhs.info\/maptoolkit\/2015\/02\/27\/expert-patients\/","title":{"rendered":"Expert Patients"},"content":{"rendered":"<p><em><\/em><strong>Title of driver:<\/strong>\u00a0Expert patients<\/p>\n<p><strong>Source:<\/strong>\u00a0Reform<\/p>\n<p><strong>Link to main document:<\/strong>\u00a0<a href=\"http:\/\/www.reform.uk\/wp-content\/uploads\/2015\/02\/Expert-patients.pdf\">http:\/\/www.reform.uk\/wp-content\/uploads\/2015\/02\/Expert-patients.pdf<\/a><\/p>\n<p><strong>Publication format:<\/strong>\u00a0PDF<\/p>\n<p><strong>Date of publication:<\/strong>\u00a0February 2015<\/p>\n<p><strong>Summary of driver:<\/strong>\u00a0This report recommends stronger patient engagement in the NHS as it is key for the health service to achieve savings of \u00a322 billion by 2020-21.<\/p>\n<p>Patient engagement can improve outcomes and use of resources through patients being better able to manage their conditions, and so reducing medical interventions and invasive procedures, as well as improved public health.<\/p>\n<p><strong>Key features of driver:<\/strong><\/p>\n<ul>\n<li>Patient engagement could achieve \u00a32 billion savings by 2020-21 (10% of NHS England target savings).<\/li>\n<li>These savings would come from better self-care, improved public health, and greater patient contribution to their care.<\/li>\n<li>For the NHS to become fit for \u201cfull engagement\u201d private providers and outside expertise will be needed.<\/li>\n<li>Outside the NHS, apps and social networking sites are already used by the public to take control over their health and conditions, helping the expert patient to emerge more quickly outside the NHS than within it. The NHS has made limited progress in the use of social media and technologies to improve the patient experience.<\/li>\n<li>NHS providers and commissioners should appoint a \u201cDirector of Patient Experience\u201d at board level.<\/li>\n<li>The NHS should measure levels of patient engagement, activation and involvement and embrace patient engagement regardless of where it originates (whether outside the NHS or within).<\/li>\n<\/ul>\n<p><strong>Primary audience:<\/strong>\u00a0Policy-makers, managers and leaders, commissioners, and NHS providers.<\/p>\n<p><strong>Impact on library policy\/practice:<\/strong><\/p>\n<p>Libraries are in an ideal position to provide educational materials to enable patients to learn about their health and their conditions. Public libraries hold Books on Prescription and other resources while health libraries can support staff to educate patients.<\/p>\n<p>Health libraries are also increasingly asked to provide resources or information for patients.<\/p>\n<p>Libraries can adapt to the use of new technologies for customer service and can share expertise with the wider NHS.<\/p>\n<p><strong>Date last updated:<\/strong>\u00a0February 2015<\/p>\n<p><strong>Due for review:<\/strong>\u00a0February 2016<\/p>\n<p><strong>Group member responsible:<\/strong>\u00a0(HS)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Title of driver:\u00a0Expert patients Source:\u00a0Reform Link to main document:\u00a0http:\/\/www.reform.uk\/wp-content\/uploads\/2015\/02\/Expert-patients.pdf Publication format:\u00a0PDF Date of publication:\u00a0February 2015 Summary of driver:\u00a0This report recommends&#8230; <a href=\"https:\/\/www.lihnnhs.info\/maptoolkit\/2015\/02\/27\/expert-patients\/\">Continue reading &raquo;<\/a><\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[3],"tags":[29,42,88,92,159],"class_list":["post-989","post","type-post","status-publish","format-standard","hentry","category-drivers","tag-clinical-commissioning","tag-consumer-health-information","tag-information-for-patients","tag-innovation","tag-quality-and-improvement"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/posts\/989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/comments?post=989"}],"version-history":[{"count":0,"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/posts\/989\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/media?parent=989"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/categories?post=989"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lihnnhs.info\/maptoolkit\/wp-json\/wp\/v2\/tags?post=989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}