The engagement cycle – Centre for Patient Leadership
This model was developed by InHealth Associates to support commissioners aiming to engage with patients and the public throughout the commissioning cycle. It has been updated to align with current statutory guidance, new commissioning arrangements and current healthcare challenges.

Seven day services in hospital pharmacy: giving patients the care they deserve – Royal Pharmaceutical Society

In May 2014 members of the Royal Pharmaceutical Society, along with other colleagues from across Great Britain, gathered to discuss the challenges faced in moving to seven day services so that pharmacists can better care for their patients. The report provides a summary of this meeting and begins with the wider context in which seven day services are developing, then later focuses on case studies of approaches to extended and seven day pharmacy services. It concludes with an outline of emerging themes for the pharmacy profession to consider when developing seven day services supplemented by actions for consideration.

BMJ Quality & Safety – September 2014, Volume 23, Issue 9

In this months issue:

(available full text with your NHS OpenAthens account – Contact the Library & Knowledge Service to request a reminder of your Athens details or to register for a new NHS OpenAthens account)

• Simpson’s paradox: how performance measurement can fail even with perfect risk adjustment

• After Mid Staffordshire: from acknowledgement, through learning, to improvement

• Deafening silence? Time to reconsider whether organisations are silent or deaf when things go wrong

• ‘Between the flags’: implementing a rapid response system at scale

• Validation of a teamwork perceptions measure to increase patient safety

• The frequency of diagnostic errors in outpatient care: estimations from three large observational studies involving US adult populations

• A multicentre cohort study assessing day of week effect and outcome from emergency appendicectomy

• Contribution of hospital mortality variations to socioeconomic disparities in in-hospital mortality

• Dissemination of a simulation-based mastery learning intervention reduces central line-associated bloodstream infections

• An observational study: associations between nurse-reported hospital characteristics and estimated 30-day survival probabilities

• Identifying systems failures in the pathway to a catastrophic event: an analysis of national incident report data relating to vinca alkaloids

• Computerised provider order entry combined with clinical decision support systems to improve medication safety: a narrative review

• Differences in case-mix can influence the comparison of standardised mortality ratios even with optimal risk adjustment: an analysis of data from paediatric intensive care