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Knowledge @lert for Monday 22nd September

September 22, 2014 Daily News

Bereavement in the workplace – ACAS
Bereavement in the workplace can be challenging to manage: employees may need to take time off unexpectedly; find their performance is impacted, or be temporarily unable to perform certain roles. However a compassionate and supportive approach demonstrates that the organisation values its employees, helps build commitment, reduce sickness absence, and retain the workforce. This guidance can help employers prepare for managing bereavement in the workplace by having a clear bereavement policy and by training managers and selected staff to have compassionate and effective conversations with bereaved employees.

Values Based Recruitment special report – Health Service Journal
NHS Employers have worked with the Health Service Journal to create a special report on Values Based Recruitment (VBR) in the NHS. The article not only outlines the VBR project but also includes three case study examples from NHS trusts which show how using VBR helps provide high quality, values driven staff which leads to the best possible experience for staff as well as patients.


Group established for ‘innovative’ smaller hospitals – Health Service Journal – Acute care news
A new group for small and medium-sized hospitals has been set up by the Nuffield Trust to look at how they can adapt their business models.


Does glove use increase the risk of infection? – Nursing Times – Healthcare Acquired Infections
Use of gloves is widespread in clinical practice, but research suggests they are often used inappropriately, and that this increases infection risks to patients


Empathy at work – Mind Tools
Exploration of what empathy is and how to use it effectively.


More Than Money: Closing The NHS Quality Gap – Health Foundation 
The gap in NHS finances has been projected to reach £30bn by 2021. This report discusses the implications of this financial gap for quality of care in the NHS. It argues that additional resources alone will not be enough to close the ‘quality gap’: the difference between the quality of care the NHS should deliver, and what it is capable of delivering. Increasingly tight budgets make it likely that the quality gap will get wider. The report highlights the changes needed in order to change how the NHS delivers services and is able to improve care to make it more efficient.


Tips for cold-emailing intimidatingly powerful people – Harvard Business Review Blog
Success stories which have come from sending cold emails to intimidatingly powerful people. Tips are provided on how to best structure the email.

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