High-impact leadership: improve care, improve the health of populations, and reduce costs – Institute of Healthcare Improvement

An American white paper which aimed at supporting leadership across the healthcare sector to improve outcomes with their Triple Aim initiative. It focuses on three key elements:

New Mental Models: A set of ideas that constitute new mental models for leaders as they redesign care delivery systems to compete on value, rather than on volume, and deliver improved outcome results for the populations they serve.

High-Impact Leadership Behaviours: Five recommended leadership behaviours to accelerate cultural change and support efforts to improve. These leadership behaviours, when practiced systematically, are cross-cutting, supporting many key leadership efforts and initiatives at once.

IHI High-Impact Leadership Framework: A leadership framework that serves as a guide for where leaders need to focus efforts and resources in order to drive improvement and innovation. This updated framework adds three essential areas of leadership efforts: driven by persons and community; shape desired organisational culture; and engage across traditional boundaries of health care systems.

The white paper also includes examples from a variety of health care leaders, to help illustrate High-Impact Leadership Behaviors in real-world practice.

Meeting The Challenge: Successful Employee Engagement In The NHS – Involvement & Participation Association

This report is based on case studies of employee engagement at eight high performing NHS Trusts. It identifies the approach and interventions associated with high levels of engagement, and provides some recommendations for trusts looking to drive up engagement. It concludes that only through effectively engaging with employees will the NHS be able to meet the challenges it faces in coming years.