BLACKPOOL HEALTH LIBRARY: At the Heart of Quality Information on the Fylde Coast! Management Update from your Library: a collection of interesting articles focusing on leadership and management.

 

Conflict Resolution: Using the “Interest-Based Relational” Approach

Conflict is an inevitable part of work. We’ve all seen situations where people with different goals and needs have clashed, and we’ve all witnessed the often intense personal animosity that can result.

As you’ll learn in this article and video, the fact that conflict exists, however, is not necessarily a bad thing. When you resolve it effectively, you can also eliminate many of the hidden problems that it brought to the surface.

 

What Is Personal Empowerment? Taking Charge of Your Life and Career

Do you ever feel that you have no control over your life and work? Perhaps you feel dominated by your colleagues, or overwhelmed by the demands of your job. Or is your time outside the workplace spent tending to other people’s needs at the expense of your own?

This sense of powerlessness can be immensely frustrating. But, no matter what personal challenges you face, you can always make choices that give you back control. Understanding this is the essence of self-empowerment.

In this article, we examine personal empowerment in more detail, and explore the tools and techniques that you can use to achieve it.

 

Building Self-Confidence: Preparing Yourself for Success!

Confident people inspire confidence in others: their audience, their peers, their bosses, their customers, and their friends. And gaining the confidence of others is one of the key ways in which a self-confident person finds success. The good news is that self-confidence really can be learned and built on. And, whether you’re working on your own confidence or building the confidence of people around you, it’s well-worth the effort!

 

Building Trust Inside Your Team: Ways to Improve Team Cohesion

Have you ever managed people who didn’t trust one another? If you have, then you’ll know how challenging and draining this can be.

So how can you, as a leader, help your team to build the trust that it needs to flourish? In this article we’ll look at the issue of trust within teams, why it’s important, and what you can do to build it.

 

How to Manage a Grieving Team Member: Supporting People in Times of Sadness

Managing a grieving team member has its challenges. Should you act like nothing’s happened? Or, should you talk to him or her about it? But, what if you say the wrong thing? How do you respond if he gets angry or upset?

And then there are the practicalities to consider. How will his grief affect his work? Will he need to take time off? Will his workload need to be reduced? Will you need to arrange cover?

In this article, we’ll explore what grief is and how it can affect people. We’ll also look at strategies that you can use to ease the burden of work when someone in your team experiences personal loss.

 

Keeping Your Word at Work: Building Trust by Keeping Promises

What does it mean to “keep your word”? Essentially, it’s doing what you say you’ll do.

So, when you tell your colleagues that you’ll chair next week’s meeting, you turn up on time and do a good job. Or, when you inform your manager that you’ll have that report on his or her desk by tomorrow morning, you deliver it.

Over time, honouring your promises (no matter how small) can earn you an enviable reputation for dependability, reliability and trustworthiness. This, in turn, can help you to develop and deepen your working relationships.

However, it’s sometimes very hard to do what we say we’ll do, and in this article we’ll explore why that is. We’ll also assess the potential impact of breaking a promise, and suggest five ways to avoid ever doing so again.

 

Research: To Get People to Embrace Change, Emphasize What Will Stay the Same

The implications of this research are straightforward. In overcoming resistance to change and building support for change, leaders need to communicate an appealing vision of change in combination with a vision of continuity. Unless they are able to ensure people that what defines the organization’s identity — “what makes us who we are” — will be preserved despite the changes, leaders may have to brace themselves for a wave of resistance.

 

Most Managers Don’t Know How to Coach People. But They Can Learn.

Are you successful at coaching your employees? In our years studying and working with companies on this topic, we’ve observed that when many executives say “yes,” they’re ill-equipped to answer the question. Why? For one thing, managers tend to think they’re coaching when they’re actually just telling their employees what to do…

 

Build Self-Awareness with Help from Your Team

There are lots of compelling reasons to build a better team. Great teams deliver stronger results, faster. They’re more innovative. They challenge you to learn more quickly and to be at your best. And, let’s face it — they’re simply more fun to work with.

Recently, I found a new reason to build a better team — to address the fact that most of us are surprisingly lacking in self-awareness.

 

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