BLACKPOOL HEALTH LIBRARY: At the Heart of Quality Information on the Fylde Coast! Management Update from your Library: a collection of interesting articles focusing on leadership and management.
Stop Talking, and Just LISTEN!
In a world of instant communication, it seems like everyone’s talking and everyone’s got something to say. But who’s listening? Really listening?
By becoming a better listener, you can build better relationships, avoid misunderstandings, be a better negotiator, and a better boss.
You can learn how to hear what people are really saying by practicing Active Listening.
The Rhetorical Triangle: Making Your Communications Credible and Engaging
If your heart sinks at the thought of presenting information to an audience, you’re not alone! Many people struggle with delivering their message. It’s a skill you need to learn and practice.
When trying to get your point across, either in speech or writing, you often only get one shot – and if you lose your audience, you may not get them back.
This is why you need to choose your words carefully, and present your points in a style, manner and sequence that best suits your message. The Rhetorical Triangle is a tool that helps you to get your thoughts in order and present a clear position.
In this article, we explore how you can use it to improve your written and verbal communications.
Ready for a Real Vacation? How to Make the Most of Your Precious Time
It’s been a productive year of early mornings, lengthy commutes, and long, focused sessions at the office. Now you’re looking forward to two wonderful weeks of doing as you please, when the only decision you need to make is what to order for dinner.
Fast forward, and you’re sitting on a beach, with the warm breeze ruffling your hair and the sound of the surf filling your ears. Then your phone rings, and it’s the office calling you about something urgent that you need to deal with. Just like that, the mood is broken.
If this scenario sounds familiar, you might wonder how you go about really “getting away from it all.” Well, the truth is that taking a real vacation takes a good deal of planning and preparation – but it’ll be worth the investment when you come back refreshed and revitalized!
Returning From Vacation: Handling Work After a Break
You’ve had some time off, staying up late, sleeping in, and spending your days relaxing. It was great! However, it’s now your first day back at work after your vacation.
You’ve been in the office only an hour, and you’re not sure how you’ll survive to the end of the day. You have hundreds of unopened emails, a huge list of phone calls to return, two reports that are overdue, and three meetings to attend. And that’s just this morning!
In this article, we’ll explore how to ease back into work after a break. We’ll look at strategies for coping with your workload, as well as for dealing with the emotional aspects of getting back into your working routine.
How to Give Your Team the Right Amount of Autonomy
Leaders often say they want to empower autonomous teams and free the front line to innovate, but they also fear the chaos that might be unleashed if they do. What if people go off in too many directions? How will people make decisions? What about resources? Who gets what, and how do you mitigate all of the risks? It’s possible to create alignment and control — while also giving your employees more freedom — by putting guardrails in place. These guardrails can help leaders make a real change.
Don’t Set an Agenda Before Important Meetings
You’ve probably heard this advice about meetings before: Set an agenda and stick to it. But if the purpose of your meeting is to solve a complex challenge, this advice couldn’t be more wrong.
Complex problems — like how to grow a company faster, or realize the benefits of a merger, or comply with new regulations — are often multifaceted and entangled, and to solve them you can’t dictate what the group will discuss. After all, how do people talk about something that is an amorphous mess? Plus, a preset agenda will bias the outcome and undermine the group’s ownership over the process. And you can’t possibly know ahead of time the topics the group needs to discuss to figure out the solution.
The group needs an agenda, but the group members need to decide how to spend their time together…
6 Causes of Burnout, and How to Avoid Them
A fog of burnout surrounds you: You’re perpetually exhausted, annoyed, and feeling unaccomplished and unappreciated. Everything in you wants to quit your job. But is that the best choice? Ultimately only you can know what is right in your situation. But there is research that can help you determine whether you can salvage your current job or whether the mismatch between you and your current position is so great that you need to look for a new one.
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