BLACKPOOL HEALTH LIBRARY: At the Heart of Quality Information on the Fylde Coast! Management Update from your Library: a collection of interesting articles focusing on leadership and management.
Managing Mutual Acceptance in Your Team: Do You Welcome the Differences of Others?
No two people think or act in exactly the same way. For this reason, when you bring any group of people together for the first time, you have the potential for misunderstanding and conflict. However, these differences can – when well managed – lead to better performance by individuals, teams and organizations.
Consider your own workplace for a moment. Are you fortunate enough to work somewhere that doesn’t just accept people’s differences but actively celebrates them? Or does it sometimes feel as if distrust and prejudice are part of the culture? The chances are your organization falls somewhere in the middle, and there may be room for improvement.
In this article, we’ll explore why it’s important to accept other people, and how you can encourage your team members to welcome diversity. We’ll help you to identify when their behavior toward one another is unacceptable, and offer ways to support people in speaking up about it.
Breaking the Glass Ceiling: Overcoming Invisible Barriers to Success
Great strides have been made toward equality in the workplace but, even today, many people find themselves unfairly blocked from advancing in their careers.
They may be ideal candidates for promotion, with relevant qualifications, experience, and “can-do” attitudes – but time and again they see less competent co-workers overtake them, or are overlooked for senior positions.
They’ve hit the glass ceiling.
In this article, we explore what the glass ceiling is, and we look at what individuals and organizations can do to smash it!
Avoiding Unconscious Bias at Work: Avoiding Accidental Discrimination
Our brains are hardwired to make unconscious decisions, because the number of choices we face every day would be overwhelming if we had to consciously evaluate every single one. That means there is a direct link between our unconscious thinking and our actions and behavior. And when it comes to making choices at work, it’s important to know they are not based on bias.
In this article, we’ll explore why we make these subconscious assumptions and how we can avoid them.
The Conscious Competence Ladder: Keeping Going When Learning Gets Tough
When we learn new skills, we experience different emotions at different stages of the learning process.
For instance, at the beginning, we may not appreciate how much we need to learn. Then, when we discover what we don’t know about a subject, we may get disheartened, and we might even give up.
This is why it helps to understand the emotions that you’re likely to experience at each stage of the learning process, so that you can manage the emotional ups and downs that go along with learning a new skill.
The Conscious Competence Ladder helps you do this. In this article, we’ll look at this model, and we’ll highlight how you can use it to learn new skills more effectively.
What Managers Should Know About Postpartum Depression: How to support new parents on your team
Most employees don’t share their struggles with their employer. Karen Kleiman, founder of the Postpartum Stress Center, told me, “One of the most universal ‘go to’ responses…is to overcompensate by creating the illusion of being just fine through an extreme professional push. There is a general notion of being able to conquer.” The parent’s struggle doesn’t always show on the outside. As Kleiman explains, “Sometimes the women who look the best right away, the ones who come off as good and strong, are going to extraordinary lengths to show the world how in control and strong they are — these women are actually doing the worst.”
But a manager’s support can make a huge difference…
Great Employees Want to Learn. Great Managers Know How to Teach.
“I’d like to work for a manager I can learn from.” This phrase has come up again and again in interviews I’ve conducted for my team at the World Economic Forum and from more junior folks who I’ve met through various mentoring programs. These people aren’t looking for someone to lecture them, they’re looking for someone who can help them build knowledge and skills as they work toward a valuable goal. As workers get more used to a fluid workplace, where longevity in one firm isn’t the goal and developing a portfolio of skills is more important, managers who can offer learning opportunities will be in high demand.
How One Company Got Employees to Speak Up and Ask for Help
As a leader, if you want to create an environment where it’s okay to ask for help, how can you show that even you need help from time to time? How can you publicly celebrate people giving and receiving help? If you want people to start asking for help, then they need to see everyone else doing it too. Make it safe to ask for help!
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