BLACKPOOL HEALTH LIBRARY: At the Heart of Quality Information on the Fylde Coast! Management Update from your Library: a collection of interesting articles focusing on leadership and management.
New Ideas – Strategies and Techniques – Inspiring Innovation Through Creative Thinking
An open mind is a valuable resource. When you’re interested in new possibilities, and able to think creatively, you’re more likely to stay energized in your role – and keep your team or organization one step ahead of the competition.
And sometimes, the success of a project depends on more than just small tweaks or suggestions for new ways forward. It needs someone to come up with a big, radical, innovative idea.
This article shows you how that “someone” could be you!
Discover 8 Ways to Connect With Your Team!
Are you engaged and connected with your team, with your “finger on the pulse”? Or are you seen as an out-of-touch, unapproachable boss?
One of the best ways to connect with your people is to get up, walk around, and chat to them! This practice is called Management By Wandering Around – and you can discover eight tips for doing it successfully in this article.
How to Stay “in the Loop” – avoiding nasty surprises in your team
Do you ever get that nagging feeling that you don’t know what’s really going on with people on your team? Maybe you feel like they’re talking about you behind your back. Or, worse, they’re deliberately leaving you out of important decisions.
No one likes to be left out. It can make you feel anxious, and might even cause you to question your ability as a manager. After all, how can you do your job if you don’t know what’s going on? Don’t people trust you? Have you done something wrong? And is the team on course to meet its objectives?
Your priorities, decision-making, working relationships, stress levels, and professional reputation all depend on your ability to stay “in the loop” with your people. So, when communication breaks down, it’s vital that you fix it as soon as possible.
In this article, we examine the impact of being “out of the loop,” and look at some strategies you can use to avoid it, and to reconnect with your team.
How to Hire the Right Person With the Right Skills
Learn how to use competency based interviews to make sure that your candidates have the right skills, knowledge and values for the role.
6 Tips for Working With People You Don’t Like
Follow these tips for remaining objective and professional when you have to work or collaborate with someone who “rubs you up the wrong way”!
How to Support an Employee with Social Anxiety
If an employee tells you they have social anxiety, there are several things you can do to be a supportive manager… read this article to find out more!
How to Keep Envy from Poisoning Your Team’s Culture
Envy is often born out of deep feelings of inadequacy. We resent the people we feel inferior to for what they have, what we want, or what we feel we deserve. We also tend to dislike ourselves for having these feelings in the first place. In an attempt to combat our emotions, we draw self-gratifying comparisons. Though human, when leaders behave in this way, they create a culture in which putting others down builds themselves up. Such cultures can be incredibly destructive.
What to Say When Your Employee Makes a Mistake – Difficult Conversations
It’s one thing to know how to communicate in a way that inspires others and brings out their best. It’s another to actually do it, in the heat of the moment, when your emotions are high.
Here are a few keys to making it happen:-
1.When you feel emotional, be suspicious of any instinctive reaction. Before saying or doing anything, pause and take a breath.
2.Pose a silent question to yourself: What is the outcome you want your next move to achieve? In other words, what do you want to happen as a result of your communication? Make sure you get to a real outcome. If your answer is that you want the other person to feel bad, ask yourself why. What are you hoping will result from their feeling bad? If your hopeful response is that they will make better decisions next time, then that is the outcome you’re going for. (The feeling-bad part is how you think they will get there — but you’re wrong.)
3.Decide what you will do or say that will most likely lead to your ultimate outcome. Often, what you’ll find is the conversation that holds the greatest likelihood of getting to your ultimate outcome is about the future, not the past.
If you’re a leader, and you’re dissatisfied with someone’s performance, take that breath, identify the outcome you want, and then ask them what they plan to do in the future.
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Blackpool Teaching Hospitals NHS Foundation Trust
Victoria Hospital
Blackpool, LancsFY3 8NR
United Kingdom