Slideshare presentation of the Change Factory’s top 100 change management and business transformation tips.
Monthly Archives: September 2014
Choose Well: Reducing ‘inappropriate’ emergency department attendances – British Journal of Healthcare Management Article
Considers the implementation of a ‘Chose Well’ Campaign in North Wales and reports on an 11% reduction in ‘inappropriate’ emergency department attendances particularly significant in the 15-29 age range (a 13% reduction seen). However there was no statistical difference seen across the ‘Top 20’ postcodes.