Leadership

What Kind of Leader Do You Want to Be? – Harvard Business Review

It’s the question missing from so much of leadership development: “What kind of leader do you want to be?”  Many have thought about their leadership footprint at some point, but few have defined it clearly enough to guide their behavior and evaluate their “success.” Of those who have, fewer give it regular consideration – letting it guide their daily decisions – or share it with others, to get feedback and be held accountable.

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If Your Boss Thinks You’re Awesome, You Will Become More Awesome – Harvard Business Review

If your boss thinks you’re awesome, will that make you more awesome?  This question came to us recently, when we were working with the top three levels of management in a multinational.  When asked to rate their direct reports on 360 evaluations, some managers consistently rated everyone higher, and others consistently lower, than the average. We wondered if this was a result of bias, and what effect it had on the people who worked for them.

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How to Really Listen to Your Employees – Harvard Business Review

Let’s face it: strong leaders tend to be characterized by their strong opinions, decisive action, and take-no-prisoners attitude. These are important traits, but it’s equally important for managers to stand down and listen up. Yet many leaders struggle to do this, in part because they’ve become more accustomed to speaking than listening. So, how can you develop this muscle? What are the barriers to good listening and how do you overcome them?

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To Stay Focused, Manage Your Emotions – HBR Blog

This article discusses how leaders must recognize that it’s essential to work at enhancing their ability to direct their attention and minimize unhelpful distractions, and one of the most important steps in this process is managing emotions.

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An Exercise to Get Your Team Thinking Differently About the Future – Harvard Business Review

Thinking about the future is hard, mainly because we are glued to the present. Daniel Kahneman, the Nobel Prize-winning economist and author of Thinking, Fast and Slow, observed that decision makers get stuck in a memory loop and can only predict the future as a reflection of the past. He labels this dynamic the “narrative fallacy” – you see the future as merely a slight variation on yesterday’s news. A way around this fallacy, we’ve found, is a speed-dating version of scenario planning, one that takes hours rather than months.

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Communication

How Doctors (or Anyone) Can Craft a More Persuasive Message – Harvard Business Review

There are lots of reasons why well-crafted messages fail to persuade, but one of the most common is because the communicator focuses too much on constructing the content of the message rather than choosing the right messenger. The distinction between the messenger and the message is an important one. In today’s information-overloaded world, in which we’re exposed to lots of conflicting messages, people will often act more on the basis of who is communicating the message rather than the actual message itself.

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Engagement

Team-Building Exercises – Creativity: Strengthening Creative Thinking in Your Team – MindTools

This article looks at five team-building activities you can use to strengthen your team members’ creative thinking and collaboration skills.

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Five lessons on bringing people together – Institute for Research and Innovation in Social Services

These are our five top lessons on bringing people together. We believe that the first step in making a change is collaborating, and hope that folk can learn from our experiences of working with lots of different groups.

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Management

Manage Your Team’s Attention – Harvard Business Review

What’s your scarcest resource at work?  Most people answer, without hesitation, that it’s time. It certainly is finite, but I would argue that time isn’t actually your scarcest resource. After all, everyone has the same amount of time, and yet individual differences in productivity can be enormous. A better answer might be your attention— your personal capacity to attend to the right things for the right amount of time.

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How to Conduct an Effective Job Interview – Harvard Business Review

The virtual stack of resumes in your inbox is winnowed and certain candidates have passed the phone screen. Next step: in-person interviews. How should you use the relatively brief time to get to know — and assess — a near stranger? How many people at your firm should be involved? How can you tell if a candidate will be a good fit? And finally, should you really ask questions like: “What’s your greatest weakness?”

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What Everyone Should Know About Managing Up – Harvard Business Review

Having a healthy, positive relationship with your boss makes your work life much easier — it’s also good for your job satisfaction and your career. But some managers don’t make it easy. Bad bosses are the stuff of legend. And too many managers are overextended, overwhelmed, or downright incompetent — a topic that HBR has covered extensively over the years. Even if your boss has some serious shortcomings, it’s in your best interest, and it’s your responsibility, to make the relationship work.

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Mentorship

Being Experienced Doesn’t Automatically Make You a Great Mentor – Harvard Business Review

Coaching and mentoring is more popular than ever — and for good reason. As individuals progress in their jobs and careers, they’re constantly challenged to build their skills and act outside their comfort zones. Timid executives are called upon to learn to deliver motivational speeches; conflict-avoidant managers need to learn to deliver bad news; and mild-mannered job seekers need to pitch and promote themselves at networking events.

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Organisational Culture

Case Study: Can a Work-at-Home Policy Hurt Morale? – Harvard Business Review

Case study on the impact of working from home on the whole workforce.

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A Working from Home Experiment Shows High Performers Like It Better – Harvard Business Review

Marissa Mayer’s move to ban working from home at Yahoo in 2013 caused a media firestorm over the costs and benefits of this rapidly growing practice. People lined up to defend both sides of the argument: Do work-from-home (WFH) policies encourage employees to “shirk from home” or are they an essential way to make our modern work lives actually work?

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Organisational Development

Values-based recruitment – Institute for Research and Innovation in Social Services

This is the case for integrating values into the recruitment process in care. We worked closely with one provider to test out values exercises and develop a pre-interview questionnaire. We discuss why a values-based approach to recruitment may be more helpful than hiring based on experience and skill.

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Easy business planning tools – Institute for Research and Innovation in Social Services

These simple business planning tools can be used to flesh out ideas and to present them to others. This is a very brief sample of some tools which can be used to begin the process of change.

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Productivity

Match Your Productivity Approach to the Way You Work – Harvard Business Review We need to personalize productivity—to employ work strategies that align with our own cognitive styles and to plan and allocate effort in a way that suits our strengths and preferences.

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Related item: Assess your productivity style – Harvard Business Review

4 Ways to Make Conference Calls Less Terrible – Harvard Business Review The good news is that companies can make their meetings more relevant and productive by making a few simple adjustments — even though many of them go against some familiar office habits. 1. Stop striving for inclusiveness. 2. Start using video. 3. But don’t abandon the physical conference room just yet. 4. Understand technology use versus abuse.

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Accomplish More by Committing to Less – Harvard Business Review Believing that more is always more is a dangerous assumption.  There’s a cost to complexity. Every time you commit to something new, you not only commit to doing the work itself, but also remembering to do the work, dealing with the administrative overhead, and to getting it all done in the time constraints involved.

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