Innovation

How GCHQ uses internal crowdfunding to become more innovative -CPID

The government’s intelligence-gathering arm has turned to Silicon Valley in an attempt to overhaul its workplace culture and become more innovative, launching an internal crowdfunding platform to give away £1 million to employees with good ideas.

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Leadership

Clinical leadership should be everyone’s business – Health Service Journal

Clinical leadership is not the prerogative of a few recognised ones – each healthcare staff member is a leader in his own way. Sir David Fish on how aligning people and organisations is essential for a true leader.  Every healthcare professional has a leadership role. Every individual models behaviours daily that impact on colleagues, patients and communities. This is no less valuable in the setting of the million one to one daily clinical interactions, as it is through every ward, board or system level challenge.

Clinical leadership should be everyone’s business – (HSJ Article request full text from the Trust Library Service or call 01942 822508)

If you worship the fire-fighter, you’ll have arsonist fire-fighters everywhere: the symbols of heroes and villains – An Obsession With Transformation

In every organization, there are heroes and villains who symbolically represent what leaders want and don’t want; what they are likely to reward and punish. These archetypes are communicated through story and carried in the organization’s culture. The key challenge for leaders is to work out whether the organization’s heroes and villains are enabling or inhibiting their aspirations.

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Leading Change In Supervision: Lessons From Practice – Institute for Research and Innovation in Social Services

This report describes the rationale, process and learning from a project led by IRISS which explored the topic of supervision with a group of six partners from across the social services sector. The purpose of this report is to share the learning gathered through the project to provide some evidence, inspiration, and pointers for those interested in improving supervision. Key points from the report can be used to prompt reflection and discussion with teams, to review current supervision practice and to help plan improvements.

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 A regulatory approach can thwart improvement ambitions – Health Service Journal

 Sue Rubenstein, Adrienne Fresko and John Coutts offer their perspective  on what really stimulates organisational and quality improvement. The messages from leading thinkers from Deming to Darzi to Berwick are remarkably consistent. They cite the critical role played by capable, stable leadership, by robust measurement, and by processes of engagement that harness the inherent motivation and commitment of staff.

A regulatory approach can thwart improvement ambitions – (HSJ Article request full text from Trust Library Services or call 01942 822508)

Helping Your People Develop Emotional Intelligence: Creating a Positive, Balanced Team – Mind Tools

By focusing on increasing your people’s emotional intelligence, you can reap many benefits from improved teamwork. This article looks at at what you can do to help your team members develop this important quality.

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Management

A Way to Assess and Prioritize Your Change Efforts – Harvard Business Review

Change is the status quo. Companies the world over realize that success depends on their ability to respond to new opportunities and threats as they emerge, and to keep rethinking their strategies, structures, and tactics to gain ephemeral competitive advantages.  As a result, change initiatives have become more complex than ever before, cutting across divisions and functions rather than staying confined to silos. They are global too, often extending across borders to several nations with different cultures.

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Management

Productivity, Engagement And Managers – The Good Daily (RobertsonCooper)

If you constantly question your ability, or worry that your last promotion was someone else’s mistake, chances are you could be suffering from imposter syndrome

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Figure Out Your Manager’s Communication Style – Harvard Business Review

Effective communication takes a deft touch when you’re managing up. If your attempts to persuade are too obvious, they may not succeed. Yet you need to be deliberate in your approach.  This article give tips on how you can learn to understand your manager’s communication style.

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Virtual Ice Breakers: Help Remote Teams Break the Ice – Mind Tools

This article explores how you can use virtual ice breakers to help remote teams break down communication barriers. It looks at when they can benefit your team, as well as the situations where they might not be appropriate. It also includes four virtual ice breakers to get your virtual meetings off to a great start.

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Celebrating Achievement: How to Help Your Team Feel Good – Mind Tools

This article explores the importance of acknowledging and applauding success. It examine some of the psychology behind reward and recognition, and outlines a range of ways you can celebrate achievement.

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Digital Tools to Make Your Next Meeting More Productive – Harvard Business Review

 This article looks at how the right digital tools can help you work more efficiently during a meeting to better lead the conversation.

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Motivation

How to Overcome the Midday Slump – Harvard Business Review

Doing your best work requires focus and energy. But it’s hard to stay focused for an 8-hour stretch. So how can you find the necessary energy to get your work done? How do you choose those precious moments when you think you’ll be feeling your best to do the most challenging work? And what’s the best way to ride out any lulls?

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Organisational Culture

 Learning from Google’s digital culture – McKinsey Insights & Publications

 

What can traditional organizations learn from digital natives? In this interview, Google’s VP of US sales and operations explains how the company’s culture developed and continues to be nurtured.

 

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Prof. Sir Cary Cooper: How Technology Is Changing Employee Psychology – The Good Weekly (RobertsonCooper)

 

We talk a lot about the changing nature of the workplace. But how often do we talk about the way that’s changing employee psychology? Here’s how IT is changing the way we work and the way we think.

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Debriefing: A Simple Tool to Help Your Team Tackle Tough Problems – Harvard Business Review

This article explains how debriefing can be used to help a team  recalibrate and jump back into a project that is lagging in order to  to drive the growth of the team and company over the long term.

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers – Harvard Business Review

The idea of “co-creating” with customers has been circulating for years, but until recently few companies effectively exploited its power or understood its contribution to the bottom line. By exploiting new digital technologies, firms like Apple, Lending Club, and AirBnB have made customer co-creation of value central to their business models and in doing so now rank among the world’s most innovative and valuable firms. This research suggests that companies that make their customers partners, and share the value created, lead the pack on revenue growth, profit margins, capital efficiency, and enterprise value.

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Organisational Development

Want to become agile? Learn from your IT team – McKinsey Insights & Publications

Agility, the ability to react quickly to threats and opportunities, is an increasingly critical capability as companies seek to become digital to the core.  This article discusses how the agile approaches of IT teams can be expanded throughout the organisation.

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Pizza Express gains by changing who chops its lemons – BBC News 

They say the best ideas are the simplest ones. At Pizza Express, the restaurant chain, it was all about the lemons. Who should chop them?

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An Experiment in Enlivening Stagnant Teams – Harvard Business Review

People make big, difficult changes for two key reasons — to reap rewards and to avoid pain. But what about entire teams that are deeply entrenched? How do you shake them up? This article gives and example of how data-driven experiments can offer valuable solutions.

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