Empower staff to improve staff engagement – NHS Employers

An article on how the George Eliot trust greatly improved its staff engagement scores by letting staff create the vision and values of the organisation.

View article

An NHS leadership team for the future – REFORM

This paper sets out ambitions for a systemic approach to clinical leadership development to ensure a highly skilled leadership team is in position and ready to help the NHS meet the healthcare demands of the future.

View paper

Change Management Meets Social Media – Harvard Business Review

While change is often in the best long-term interest of a company, it can wreak havoc on an organization’s people in the near term. Periods of change on a grand scale can especially erode employee engagement, loyalty, and trust.  This articles discusses companies have an opportunity to leverage social media as a change management tool.

View article

How Upworthy Gets Its Staff to Bond – Harvard Business Review

What keeps most corporate leaders up at night? Not disruption. Not speed to market. Not customer data. The number one issue on their minds is employee engagement and culture, according to a global survey of 3,300 business and HR leaders by Deloitte Consulting.

View article

Improving outcomes while reducing costs – The King’s Fund

Chris Ham speaks to Dr Mark Smith, Founder and Former President and CEO of California HealthCare Foundation, about improving outcomes for patients while reducing costs.

View article

The essentials of innovation – McKinsey Insights & Publications

Why are some big companies simply better innovators? The leaders of McKinsey’s Innovation practice, Erik Roth and Nathan Marston, explain the critical factors in this podcast.

View Podcast

Assessment: Is Your Company Actually Ready to Innovate? – Harvard Business Review

Effective innovation requires constant energy, creative friction, flexible structures, and purposeful discovery. Take this assessment to roughly gauge how well your organization does in each area.

At the end, you’ll see how you stack up against other test takers on HBR.org and receive feedback on what you can do to help your company become more innovative.

View Assessment

When Treating Workers Well Leads to More Innovation – Harvard Business Review

There’s a reason companies like Google and Facebook offer their employees so many perks, according to new research: firms that treat workers better are more innovative.

View article

What Separates High-Performing Leaders from Average Ones – Harvard Business Review

Research shows that employees dislike their jobs, don’t trust their leaders, and aren’t engaged. If you’re a leader — or aspiring to be one — you should be frightened. Are organizations in the modern world built for leaders to fail? Or can you overcome these leadership challenges, and if so, how? How can you become a better leader, if not a great one, in this environment?

View article

Rebuilding Morale: Creating a Happy, Committed Workforce – MindTools

There are many different factors that can affect team morale. When morale suffers, it’s important that you take steps to rebuild it quickly. But what can you do, as a leader, to rebuild the morale of your team? And what exactly is morale?

View article

The Easiest Thing You Can Do to Be a Great Boss – Harvard Business Review

Most leaders receive surprisingly little development before assuming their first supervisory roles. In fact, many get no leadership training at all until they’ve been in the executive ranks for nearly a decade—reaching, on average, age 42.  But whether you’ve had formal training or not, there’s one simple action that can dramatically increase any manager’s success in gaining the support and engagement of subordinates: recognize great work. That means calling out excellent accomplishments by your employees right away—and doing so in consistent and regular increments from the start.

View article

Theory X and Theory Y – Mind Tools

Explore how your perception of what motivates your team members can impact your management style and behaviour.

View article

Herzberg’s Motivators and Hygiene Factors – Mind Tools

Find out how, and why, this famous theory still forms the basis for so much of modern motivational practice.

View article

Healthy workplaces campaign – NHS Confederation

Employers and trade unions meet to share experience on managing work-related stress.  Then article provides links to relevant literature from the event.

View article

Is Your Company Encouraging Employees to Share What They Know? – Harvard Business Review

Many of the things we need to know to be successful – to innovate, collaborate, solve problems, and identify new opportunities – aren’t learned simply through schooling, training, or personal experience. Especially for today’s knowledge-based work, much of what we need to know we learn from others’ experiences, through what’s called vicarious learning.

View article

Allen’s Input Processing Technique: Managing Your Workflow Effectively – MindTools

Many of us sort through a huge amount of incoming information every day. For example, you probably receive dozens of emails, telephone calls, voicemails, meeting requests, invoices, and other documents.  This is in addition to work that you need to do to achieve your goals and objectives. So, how can you process this incoming information effectively, while still staying productive?  Allen’s Input Processing Technique is a common-sense approach that helps you do this. In this article, we look at this tool, and we explore how you can use it to manage incoming information.

View article

Four fundamentals of workplace automation – McKinsey Quarterly

As the automation of physical and knowledge work advances, many jobs will be redefined rather than eliminated—at least in the short term.

View article

‘Speaking up’ climate: a new domain of culture to measure and explore – BMJ Quality and Safety Communication failure constitutes a key contributor to healthcare errors.  In addition to poor communication and poor hand-offs, failure to speak up when one recognises a potential safety problem—unsafe acts or unprofessional behaviour—represents an important example of communication failure.  This article discusses the issues of creating a climate of ‘speaking up‘. View article

Integrating empowerment evaluation and quality improvement to achieve healthcare improvement outcomes – BMJ Quality and safety

While the body of evidence-based healthcare interventions grows, the ability of health systems to deliver these interventions effectively and efficiently lags behind. Quality improvement approaches, such as the model for improvement, have demonstrated some success in healthcare but their impact has been lessened by implementation challenges. This article describes the empowerment evaluation approach that has been developed by programme evaluators and a method for its application (Getting To Outcomes (GTO)).

View article