Tag: coaching

The SAGE Handbook of Coaching

Posted onAuthorKieran Lamb

Author: Bachkirova T, Spence G and Drake D
Pages: 794p.
Format: EPUB
Publisher: Sage, (17 Nov. 2016)
eISBN-13: 978-1473916531

The SAGE Handbook of Coachingpresents a comprehensive, global view of the discipline, identifying the current issues and practices, as well as mapping out where the discipline is going.   The Handbook is organized into six thematic sections:

  • Part One: Positioning Coaching as a Discipline
  • Part Two: Coaching as a Process
  • Part Three: Common Issues in Coaching
  • Part Four: Coaching in Contexts
  • Part Five: Researching Coaching
  • Part Six: Development of Coaches

It provides the perfect reference point for graduate students, scholars, educators and researchers wishing to familiarize themselves with current research and debate in the academic and influential practitioners′ literature on coaching.

Values and Ethics in Coaching

Posted onAuthorKieran Lamb

Author: Iordanou I,Hawley R and Iordanou C
Pages:
Format:
Publisher:
eISBN-13:

The first complete guide to exploring values and ethics in coaching, this book will guide you through the responsibilities of coaching practice, and help you recognize and reconcile common ethical dilemmas and choices.

Part I explores the theory and research underpinning ethical coaching practice, and invites you to examine own personal and professional values.

Part II delves into the key ethical considerations in the coaching relationship, including contracting, confidentiality and understanding boundaries. It explores each issue in depth, and offers implications and suggestions for practice.

Part III examines individual professional contexts, including coaching in business, sports and healthcare with real life examples and reflections from practising coaches.

This book is vital reading for trainee and practitioner coaches, and those looking to introduce ethical coaching practice into a professional setting.

Organizational Behavior, 18th ed.

Posted onAuthorKieran Lamb

Author: Robbins S and Judge T
Pages: 784p.
Format: EPUB
Publisher: Pearson, (17 Jun. 2021)
eISBN-13: 978-1292403069

Long considered the standard for all organizational behavior textbooks, Organizational Behavior provides the research you want, in the language your students understand. This text continues its tradition of making current, relevant research come alive for readers. The Updated 18th Edition has been thoroughly revised to reflect the most recent research and business events within the field of organizational behavior worldwide while maintaining its hallmark features ― a clear writing style, cutting-edge content, and intuitive pedagogy. There’s a reason why Robbins textbooks have educated millions of students and have been translated into twenty languages ― and it’s because of a commitment that provides the kind of engaging, cutting-edge material that helps students understand and connect with organizational behavior.

In the dynamic, fast-paced and diverse 21st century workplace, managers and their employees are facing more challenges than ever before. In turn, educators must help to prepare their students for the reality of work and this text will support them to achieve this goal.

Change: how organizations achieve hard-to-imagine results in uncertain and volatile times

Posted onAuthorJames Ryan

Author: Kotter J. Pages: 240
Format: PDF
Publisher: Wiley-Blackwell 04/05/2021
eISBN-13: 9781119815877

Transform your organization with speed and efficiency using this insightful new resource. Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today’s world. In Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You’ll discover the emerging science of change that teaches us about how to build organizations – from businesses to governments – that change and adapt rapidly. Perfect for managers, executives, and leaders at companies of all types and sizes, Change will also prove to be a valuable asset to other professionals who serve these organizations. This book is for anyone seeking a proven approach for delivering fast, sustainable and comprehensive results.

Essentials of Management for Healthcare Professionals

Posted onAuthorKieran Lamb

Author: Singh H
Pages: 186p.
Format: EPUB
Publisher: CRC Press, 15 Dec. 2017
eISBN-13: 13: 978-1-315-09920-0

Medical care is an industry and private providers and hospitals are the major service providers. They operate on business principles. Hospitals are getting highly specialized and complex. The diagnostics and therapeutics are technology intensive. Private establishments have to compete with one another to remain in business. They strive to induct the best talent and latest technical know-how, resulting in ever-increasing costs to patients. Patients, who pay high charges, demand quality as a matter of right. To meet the challenge, hospitals are constrained to bring in professionalism in their systems and services. They appoint qualified professional managers to manage their clinics and hospitals with a view to sparing health professionals to focus on clinical care. Whether right or wrong, ‘management’ is often associated with authority and power. As a result, the medical professionals are reduced to secondary level in some organizations. To retain commanding positions in medical organizations, it has become necessary for the healthcare professionals to learn ‘management’, at least its basics.

On the other hand, non-medical managers while managing healthcare services do not get the required cooperation from the medical professionals, as the latter are often secretive and not willing to share medical knowledge. If medical knowledge is demystified, non-medical managers can perform many functions in healthcare organizations proficiently. Both medical and non-medical managers can complement each other in providing quality healthcare services.

The book aims to orient clinicians (including physicians and nurses) and other healthcare professionals on the essentials of business management and to familiarize them with management terms and jargon. They can learn to be effective managers besides being health professionals. Similarly, non- medical managers can get familiarized to nuances of clinical care and special managerial requirements of healthcare facilities. They all will be able to relate processes in healthcare settings with the concepts of business management. They can develop expertise on patient relationship management

Critical Resilience for Nurses: An Evidence-Based Guide to Survival and Change in the Modern NHS

Posted onAuthorKieran Lamb

Author: Traynor M
Pages: 184p.
Format: Epub
Publisher: Routledge, 16 Mar. 2017
eISBN-13: 978-1138194236

The nursing profession is under pressure. Financial demands, student debt, the target culture, political scrutiny in the wake of major care scandals and increasing workloads are all taking their toll on professional morale and performance. This timely book considers the meaning of resilience in this adverse context and explains why measures to preserve individual nurses’ and students’ well-being are flawed if they don’t take into account wider political and organizational perspectives.

Arguing that healthcare can be thought about and experienced differently, this book:

  • Provides a summary of the latest research on resilience, explaining its relevance and also limitations for nurses;
  • Considers debates about compassion and highlights the effects of policy agendas on nurse education and nursing work;
  • Re-evaluates nursing’s professional identity, including where nursing has come from and the effects of class, gender and race on its powerbase;
  • Assesses the role of politics and social media, both in driving change and feeding resistance; and
  • Introduces the idea of critical resilience as a complete framework for resisting bullying and fostering survival and change in the nursing workforce.

Direct, upbeat, at times provocative and witty, this agenda-setting book enables nurses to understand why they feel the way they do. It also lists what opportunities are available to them to change, resist and survive in what has become a complex, challenging – if still deeply rewarding – line of work.

 

The Nurse Mentor’s Handbook: Supporting Students in Clinical Practice

Posted onAuthorKieran Lamb

Author: Walsh D
Pages: 270p.
Format: Epub
Publisher: Open University Press, 26 Aug. 2020
eISBN-13: 978-0335248612

This popular book is an essential companion for supporting and supervising student nurses in clinical practice. The book examines the theory of supervision and the underlying principles of teaching and assessment in nurse education and includes case studies, tools and interventions that can be used in clinical practice.

The Art of Coaching: A Handbook of Tips and Tools

Posted onAuthorKieran Lamb

Author: Jenny Bird and Sarah Gornall. Pages: 288  Format: PDF Publisher: Bloomsbury
8 Mar. 2018
eISBN-13: 978-1408870587

Combining brand-new, original diagrams with classic models from the learning development and management fields, Jenny Bird and Sarah Gornall have a created a valuable resource for quick reference, instant accessibility and fast learning, built on a strong theoretical base. Each model in the book is explained with a clear, accessible diagram and a simple guide to what it is, how it works and how to put it into action. The text is full of inspiration for applications of the ideas in scenarios based on real coaching practice.

The Art of Coaching will be an invaluable companion for coaches looking for new ways of developing awareness with clients, coaching students and trainees, coach supervisors, learning and development professionals and those working in human resource departments.

Collaborative Learning in Practice: Coaching to Support Student Learners in Healthcare

Posted onAuthorKieran Lamb

Author: Lobo C, Paul R, Crozier K. Pages: 272  Format: PDF Publisher: Wiley Blackwell
25/05/2021
eISBN-13: 9781119695387

Collaborative Learning in Practice provides a detailed description of the CLiP model and explains how coaching can be integrated into a range of learning conversations. Written by an experienced team of practitioners, this unique text describes the theoretical basis of the CLiPmodel, highlights potential pitfalls and successes, and offers practical guidance on implementation. A wealth of real-world case studies demonstrates how the CLiPmodel works in a range of professional and practice settings, considering healthcare education, research and leadership. This authoritative book: Provides an overview of the innovative CLiP model of practice-based learning, linked to the NMC standards for student supervision and assessment Offers numerous real-life examples of how to implement and evaluate CLIP in practice Explores the use of reverse mentoring to update and share knowledge collaboratively Discusses how coaching approaches such as GROW and OSCAR can enhance learning experiences Includes access to online learning tools including self-assessment tests, additional practical scenarios and case studies, and links to further reading Developing practitioner knowledge and skill through an accessible, reader-friendly approach,Collaborative Learning in Practice is an essential resource for nursing and allied healthcare educators, nursing and healthcare students, and practice mentors, supervisors, and assessors in clinical environments.

Techniques for Coaching and Mentoring

Posted onAuthorKieran Lamb

Author: Natalie Lancer, David Clutterbuck And David Megginson. Pages: 341 Size: 1.24 MB Format: PDF Publisher: Routledge Ltd
Published: 15 July, 2016
eISBN-13: 9781315691251

This is a fully revised and updated second edition of the successful Techniques for Coaching and Mentoring, also incorporating the best bits of its sister text Further Techniques for Coaching and Mentoring. The book presents a comprehensive and critical overview of the wide range of tools and techniques available to coaches and mentors. With a strong academic underpinning, it explores a wide range of approaches, and provides techniques both for use with clients and to support professional development of the coach or mentor. Key features include:

  • Easy-to-use resources and techniques for one-to-one coaching;
  • Case studies throughout the text, helping to put theory into practice;
  • An overview of different theoretical approaches;
  • A dedicated section on ‘themes for the coach’ discussing coaching across cultures, evaluating your coaching and looking after yourself as a coach

Techniques for Coaching and Mentoring 2nd Edition is an invaluable resource for professional coaches and mentors looking to enhance their practice, and for students of coaching and mentoring.

Staff Nurse Survival Guide: Essential Questions and Answers for the Practicing Staff Nurse

Posted onAuthorKieran Lamb

Author: Edited By John Fowler. Pages: 233 Size: 2.1 MB Format: PDF Publisher: Andrews UK Ltd
Published: 12 July, 2012
eISBN-13: 9781856425018

Consisting of over 80 questions and answers from 19 different specialists, the 2nd edition of the “Staff Nurse Survival Guide” covers all the common situations that a newly qualified nurse might encounter. This second edition adopts the same easy to read question and answer format that made the first edition so successful with student nurses, qualified nurses and healthcare assistants. This handy reference guide contains ideas, principles and guidelines for a number of common and sometimes unexpected situations that newly qualified nurses are likely to encounter. Designed to be a quick reference for everyday use, this book provides readers with key information to tackle daily tasks at work with confidence. The new edition covers topics such as: dealing with complaints, mental health, clinical supervision, aggression, bereavement, central venous pressure monitoring, mentoring a student and much more. The questions are divided into five chapters: dealing with the unexpected, clinical nursing skills, dealing with bereavement and palliative care, principles of medication and the role of the staff nurse, allowing for quick and easy referral. It is an extremely useful pocket resource for all nurses.

Mindfulness: The secrets to inner peace and harmony

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 27 Size: 827 KB Format: EPUB Publisher: 50 Minutes
Published: 04 January, 2018
eISBN-13: 978280800635

Change is only 50 minutes away! Find out everything you need to know about mindfulness with this straightforward guide.The tradition of mindfulness dates back centuries, but it is mired in misconceptions and misunderstandings. In reality, anyone can attain a state of mindfulness if they are prepared to work towards it, and in doing so they will unlock inner calm, a sense of perspective and greater emotional control. In this concise book, you will learn the basic techniques you need to get rid of intrusive, overwhelming thoughts and start living in the moment.In just 50 minutes you will be able to:

  • Understand what mindfulness is and how it can benefit you
  • Master the meditation, relaxation and breathing techniques that will enable you to attain a state of mindfulness
  • Start practising mindfulness every day and make it a regular part of your life

Management by Objectives: The key to motivating employees and reaching your goals

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 18 Size: 927 KB Format: EPUB Publisher: 50 Minutes
Published: 17 August, 2015
eISBN-13: 9782806265852

The key to motivating employees and reaching your goals. This book is a practical and accessible guide to understanding and implementing Management by Objectives, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Work with employees to set clear objectives.
  • Motivate your employees to reach their objectives.
  • Boost performance and employee satisfaction in your company.

The SMART Criteria: The SMART way to set objectives

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 23 Size: 2.64 MB Format: EPUB Publisher: 50 Minutes
Published: 17 September, 2015
eISBN-13: 9782806268433

The SMART way to set objectives. This book is a practical and accessible guide to understanding and implementing the SMART criteria, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Understand the 5 criteria that make up the SMART method (Specific, Measurable, Attainable, Realistic and Time-Bound).
  • Follow the steps and ask the right questions in order to always set objectives that are achievable.
  • Apply the model in many different areas, including project management, marketing and personal development.

The NLP Cookbook: 50 Life Enhancing NLP Techniques for Coaches, Therapists and Trainers

Posted onAuthorKieran Lamb

Author: Fran Burgess Pages: 258 Size: 4.01 MB Format: EPUB Publisher: Crown House Publishing
Published: 16 November, 2011
eISBN-13: 9781845908423

The NLP Cookbook is a veritable smorgasbord of NLP and related techniques gleaned from some of the greatest names in the field and adapted to provide an encyclopaedic resource for all therapists, coaches, change agents or health professionals.Fran Burgess uses the metaphor of cooking to describe the process of bringing together the best ingredients in NLP and selecting them carefully in order to produce some mouth watering results. The recipes are grouped into sections depending on their purpose. Quite a few focus on how to shift state, with some of these targeting specific states like acceptance and anxiety. These are followed by recipes that seek to develop behaviours and skills, and others that address beliefs and identity. There is then a wide range to choose from which deal with goals, relationships and the process of change.The beauty is that most of them can be used time and again for different circumstances and contexts, so they never wear out. Each recipe is prefaced by an introduction, giving you some background to its source and evolution. You are provided with its ingredients, should you be interested in its engineering, plus timings and materials required, and if it is suitable for working solo, or with a partner. Novice cooks can follow the recipes slavishly whereas those with more experience can adapt a recipe, adding a little something here, removing a little something there. This is not magic. They understand the chemistry that underpins the cooking process. They know what happens when you put this with that, now or later.

NLP Business Masterclass: Driving peak performance with NLP

Posted onAuthorKieran Lamb

Author: David Molden. Pages: 353 Size: 4 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 09 May, 2007
eISBN-13: 9781408250327

Companies today stand or fall, not by the efficiency of their processes and systems, but by the talent of their people. By using the techniques of NLP you can develop talent and achieve success. This is the popular but definitive book of NLP for people who want to make exceptional progress for their organisations. It demystifies NLP and relates the theories and principles to current business challenges. Its practical techniques, methods, and examples drawn from leading practitioners in the field, ensures you can implement this straight into your everyday working life. NLP Business Masterclass takes the applications of NLP in business beyond simple everyday techniques, to consider the bigger challenges facing organisations today including:

  • How do you get the best from your people?
  • What`s the best way of organising teams?
  • How can NLP help us to motivate people?
  • What about incentives and rewards for employees?
  • How do you change a culture and keep it alive?
  • How can NLP help my people to become more committed and responsible?
  • How can NLP help to develop leadership?

You can learn more about NLP. Or you can have the Masterclass.

Me, Myself, My Team – revised edition: How to be an effective team player using NLP

Posted onAuthorKieran Lamb

Author: Angus McLeod Pages: 119 Size: 776 KB Format: EPUB Publisher: Crown House Publishing
Published: 04 December, 2006
eISBN-13: 978184590538

Me, Myself, My Team brings you effective strategies to improve your team s communication and motivation, discover new perceptions and begin new courses of action. Full of practical ideas, this exceptional book demonstrates how team playing achieves the best results.

Making Your words Work: Using NLP to Improve Communication, Learning and Behaviour

Posted onAuthorKieran Lamb

Author: Terry Mahony Pages: 168 Size: 1.76 MB Format: EPUB Publisher: Crown House Publishing
Published: 08 May, 2007
eISBN-13: 9781845905347

The first book to focus on the application of language models for classroom management, Making Your Words Work offers a large repertoire of linguistic approaches to improve communication between teacher and pupil. It provides a robust rationale of the causes of anxiety and dysfunctional behaviour. It covers the latest developments in effective teaching through the modification of language use.

How to Manage with NLP

Posted onAuthorKieran Lamb

Author: By David Molden. Pages: 265 Size: 5.52 MB Format: PDF Publisher: Prentice Hall – M.U.A.
Published: 03 January, 2011
eISBN-13: 9780273745709

With NLP you can achieve even greater success as a manager. Whether you need to improve your communication, develop your strategic planning or nurture your creative thinking, NLP gives you the tools to dramatically improve your performance as a manager or a leader. NLP has been used for years to help busy managers and leaders all over the world boost their communication skills and get the best out of their teams, time after time. Now it’s your turn to discover the most effective tool for managers on the planet. Inside you’ll discover how to: .. Develop trust, rapport and credibility with your team and clients .. Handle every managerial challenge effectively .. Develop long-lasting relationships that will take you and your team from strength to strength Now in its third edition How to Manage with NLP contains all the background, concepts and techniques you’ll ever need along with practical exercises to ensure you get develop a thorough grounding and understanding. Are you ready to be amazed and amazing? Read on! “This is a ‘must have’ book for any leader interested in improving their capabilities in engaging with people, teambuilding and managing change.”

How to coach with NLP

Posted onAuthorKieran Lamb

Author: Robbie Steinhouse. Pages: 289 Size: 3.68 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 15 June, 2010
eISBN-13: 9780273755456

Improve your ability to understand, interact and communicate with others using the skills of coaching and NLP. This practical book contains easy to follow models, numerous real-life examples, a unique NLP based six-session coaching model and a unique section on the use of Hypnosis — an important NLP tool.

Change Your Business with NLP Powerful tools to improve your organisation`s performance and get results

Posted onAuthorKieran Lamb

Author: Lindsey Agness. Pages: 345 Size: 1.32 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 15 January, 2011
eISBN-13: 9780857081247

Transform the way your business works. Neuro-Linguistic Programming (NLP) techniques can be applied to all business challenges. As a leader or manager in either the public or private sectors, whatever your industry or size of organisation, you can use NLP to improve your business by changing the mindsets of everyone you work with. When tailored for practical business application, NLP can help you to identify and deliver efficiencies, hold onto clients in the midst of increasing competition, improve morale and increase organisational performance and results. Change Your Business With NLP is the first genuinely practical guide for managers, showing how to use NLP techniques to overcome specific business problems. You will learn how to:

  • Improve your results as a leader
  • Build an exceptional team
  • Manage change more effectively
  • Change your organisation`s culture
  • Create more effective client and customer relationships
  • Transform your presentation skills Increase the overall performance of your business

Bestselling author Lindsey Agness, an international change management consultant and certified trainer of NLP, uses step-by-step techniques and a broad range of case studies to show you that NLP can deliver measurable results in business.

Business NLP For Dummies

Posted onAuthorKieran Lamb

Author: By Lynne Cooper. Pages: 379 Size: 3.95 MB Format: PDF Publisher: For Dummies
Published: 03 December, 2008
eISBN-13: 9780470721049

Achieve business success with Neuro-linguistic Programming People around the globe use NLP to improve their communication skills, build rapport, make positive changes, and accomplish their goals. When used in a business context, NLP techniques can transform both your own and your team`s performances. This practical guide to NLP at work will help you increase your flexibility, become more influential, and achieve professional success, whatever your career.

  • Use NLP techniques in the workplace – overcome barriers to success and develop a winning mindset
  • Build effective working relationships – improve your communication skills and create rapport with your colleagues
  • Lead people to perform – enhance your ability to inspire peak performance
  • Make changes that drive success – set and achieve ambitious goals

Brilliant NLP, 3rd ed.

Posted onAuthorKieran Lamb

Author: Molden, David, Pat Hutchinson Pages: 254 Size: 2.4 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 26 December, 2014
eISBN-13: 9781292084244

Master the tools of NLP and become more effective, more efficient, more powerful and more successful

NLP will provide powerful tools and techniques to help you make positive changes in your life.

Brilliant NLP: Manage your emotions, think clearly and enjoy life, 3rd ed.

Posted onAuthorKieran Lamb

Author: David Molden And Pat Hutchinson. Pages: 257 Size: 4.69 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 01 June, 2012
eISBN-13: 9780273778776

Master the tools of NLP and become more effective, more efficient, more powerful and more successful. NLP can provide powerful tools and techniques to help you make positive changes in your life. This bookclearly explains how NLP works and includes plenty of exercises to help you put the theory intro practice. This new edition gives you everything you need to know about NLP and how to do it – with more tips, examples, techniques and insights to show how NLP can work for you. Brilliant outcomes: – Understand and master NLP step by step – Discover how to apply NLP to your life, right now – Change your thinking; change your life.

Mindfulness at Work For Dummies

Posted onAuthorKieran Lamb

Author: By Shamash Alidina And Juliet Adams. Pages: 399 Size: 8.66 MB Format: PDF Publisher: For Dummies
Published: 28 March, 2014
eISBN-13: 9781118727904

Master your mind, manage stress and boost your productivity! Mindfulness at Work For Dummies provides essential guidance for employees at all levels of an organization who are seeking more focus and clarity in their work. It explains how mindfulness can help employers wishing to implement mindful practices into the workplace, and provides leaders and mentors within an organization with the tools they need to become more effective leaders and coaches. The audio download contains guided mindfulness exercises and meditations suited to workplace scenarios, a core feature of mindfulness programmes. Mindfulness at Work For Dummies includes: An introduction to mindfulness, and how it can help improve working behaviour An explanation of how the brain retains new mindful working patterns…with a bit of practice! Useful tips on incorporating mindfulness into your working day How organisations can benefit from implementing mindful approaches to work Guidance for leaders on how mindfulness can help develop their leadership qualities

The Mediation Process: Practical Strategies for Resolving Conflict, 4th ed.

Posted onAuthorKieran Lamb

Author: Christopher W. Moore. Pages: 707 Size: 3.96 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 28 April, 2014
eISBN-13: 9781118419748

This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful “how to” approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners.

The Promise of Mediation: The Transformative Approach to Conflict, 2nd ed.

Posted onAuthorKieran Lamb

Author: Robert A. Baruch Bush, Joseph P. Folger. Pages: 305 Size: 1.14 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 10 November, 2004
eISBN-13: 9780787976743

The award-winning first edition of “The Promise of Mediation”, published ten years ago, is a landmark classic that changed the field`s understanding of the theory and practice of conflict intervention. That volume first articulated the `transformative model` of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others. In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including a compelling description of how the field has moved toward increasing acceptance of the transformative model; a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples; a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively; clarifications of common misconceptions about the model; and, a vision for the future that shows how the model can coexist with other approaches and where the `market` for transformative mediation is emerging. This volume is a foundational resource on transformative practice, for both readers of the first edition and new readers – including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. More generally, this book will strike a chord with anyone interested in humanizing our social institutions and building on a relational vision of society.

Mediating Dangerously: The Frontiers of Conflict Resolution

Posted onAuthorKieran Lamb

Author: Kenneth Cloke. Pages: 269 Size: 1.59 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 20 June, 2001
eISBN-13: 9780787959296

Sometimes it`s necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. “Mediating Dangerously” shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change. “Mediating Dangerously” shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

Beyond Neutrality: Confronting the Crisis in Conflict Resolution

Posted onAuthorKieran Lamb

Author: Bernard S. Mayer. Pages: 334 Size: 917 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 13 May, 2004
eISBN-13: 9780787974060

In this thought-provoking, passionately written book, Bernard Mayer an internationally acclaimed leader in the field dares practitioners to ask the hard questions about alternative dispute resolution.

  • What`s wrong with conflict resolution?
  • Why aren`t more individuals and organizations using conflict resolution when they have a problem?
  • Why doesn`t the public know more about it?
  • What are the limits of conflict resolution?
  • When does conflict resolution work and when does it not?

Offering a committed practitioner`s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

Perfect phrases for setting performance goals, 2nd ed.

Posted onAuthorKieran Lamb

Author: Douglas Max, Robert Bacal. Pages: 209 Size: 936 KB Format: PDF Publisher: McGraw-Hill USA
Published: 20 November, 2010
eISBN-13: 9780071759335

This title presents the right phrase for every situation…Every time. “Perfect Phrases for Setting Performance Goals” provides hundreds of precisely worded future performance goals. You can put them to use for virtually any purpose, from sales and profit goals, quality and productivity goals, and on-time performance personal development goals. Learn the most effective language for: focus your people on the most important parts of their jobs; clearly communicate your expectations; align employee goals with organizational priorities; improve productivity and morale in the workplace; reduce disagreements during performance reviews; and, raise the bar for performance.

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration

Posted onAuthorKieran Lamb

Author: Marc Hurwitz Pages: 290 Size: 3.78 MB Format: PDF Publisher: University Of Toronto Press – M.U.A
Published: 03 February, 2015
eISBN-13: 9781442622395

Can you imagine a choreographer only training one dancer to lead while his or her partner sits in the lobby staring at the wall? Yet we do this all the time in organizations. Half the partnership is missing.. Leadership is Half the Story introduces the first model to seamlessly integrate leadership, followership, and partnerships. This research-backed, field-tested book contributes many new ideas and practical advice for everyone in an organization ndash; from CEO to HR director to front-line manager to consultant.. All of us lead, not just those with the formal title. All of us follow, not just front-line staff. In great collaborations, one moment we are leading and then we flip to following; in other words, the relationship between leadership and followership is dynamic, context-specific, and ever-evolving. This empowering perspective opens up leadership to everyone, normalizes followership, and enables more productive and innovative collaborations. Candid discussions about both roles allow for better coaching, mentoring, skill development, and interpersonal agility, and result in stronger teams.

Business coaching & mentoring for dummies 2nd ed.

Posted onAuthorKieran Lamb

Author: Marie Taylor, Steve Crabb. Pages: 435 Size: 4.33 MB Format: PDF Publisher: For Dummies
Published: 03 July, 2017
eISBN-13: 9781119363934

Business Coaching & Mentoring For Dummies explores effective coaching strategies that guide you in coaching and mentoring your colleagues. With insight into key coaching concepts and an impressive range of tools, this easy-to-use resource helps you transform your team—and yourself in the process! Written from the perspective of a business coach, this comprehensive book explores the practical coaching skill set, tools, and techniques that will help you along your way, and explains how to identify who to coach, what to coach, how to coach, and when to coach. Whether you have experience in a coaching and mentoring role or you’re new to the coaching game, this is a valuable must-have resource.

The right approach to business coaching can take your company from good to great—it can also improve employee satisfaction, employee loyalty, team morale, and your bottom line. The trick is to approach business coaching in a way that is effective and flexible, ensuring that you achieve results while meeting the unique needs of your team. This comprehensive text will help you:

  • Understand the foundational concepts of business coaching and mentoring
  • Discover how proper coaching and mentoring methods can help get a business on the right track
  • Identify and leverage tools to develop your business leadership mindset
  • Create a successful personal and business identity with the support and guidance of a coach

Business Coaching & Mentoring For Dummies is an essential resource for business owners, business leaders, coaches, and mentors who want to take their skills to the next level

The outstanding middle manager: how to be a healthy, happy, high-performing mid-level manager

Posted onAuthorKieran Lamb

Author: Gordon Tinline And Cary Cooper. Pages: 208 Size: 1.25 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 September, 2016
eISBN-13: 9780749474676

Recent research shows that the number of people in senior specialist and middle management positions is growing. As organizations continue to flatten, the middle becomes the place where many will spend the majority of their careers. The Outstanding Middle Manager is the new guide to dealing with those pressures specific to the role and maximizing the opportunities to forge a fulfilling and balanced career in the middle. Drawing on the latest research into workplace trends, strategic management and work-life balance, Tinline and Cooper focus on middle management as an opportunity level. Readers can discover: strategies for managing upwards as well as downwards, how to deal effectively with generational differences and an evolving workplace, influencing, empowerment and team-building skills, and stress- and life-management strategies that bring clarity and purpose. With a focus on lateral development and progression as a career choice, The Outstanding Middle Manager empowers readers to take control of their mid-level career to become more fulfilled, more resilient and more satisfied.

Managing For Dummies

Posted onAuthorKieran Lamb

Author: By Bob Nelson And Peter Economy. Pages: 388 Size: 4.8 MB Format: PDF Publisher: For Dummies
Published: 03 June, 2010
eISBN-13: 9780470881156

The fast and easy way to learn how to manage people, projects, and teams. Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible. Gives practical advice on the most important aspects of managing, such as delegating as opposed to ordering, improving employees’ performances, getting your message across, understanding ethics and office policies, team building and collaboration, and much more.

  • Tips and advice for new and experienced managers
  • All-new chapters on employee encouragement and corporate social responsibility
  • Guidance on managing employees by leveraging the power of the Internet

A Leadership Journey in Health Care: Virginia Mason’s Story

Posted onAuthorKieran Lamb

Author: Kenney, Charles Pages: 184 Size: 2.71 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 22 June, 2015
eISBN-13: 9781482299694

Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country. A Leadership Journey in Health Care: Virginia Mason`s Story supplies an inside look at process improvement from the world leader in applying Lean methods to health care. It presents key lessons learned as well as the best practices developed at Virginia Mason during its 12-year process improvement journey. Just as important, Virginia Mason`s culture of leadership at all levels sets it apart from others in the health care universe. Describing why it`s critical for leadership to be actively involved in any process improvement initiative, the book illustrates exactly what leadership looks like at all levels within Virginia Mason. In the book, bestselling author Charles Kenney introduces breakthrough new work at Virginia Mason that most health care audiences have yet to read about. He details the reasons why governance has played such a big role in Virginia Mason`s success and discusses a game-changing initiative concerning respect for people. After reading this book, you will better understand the active leadership style that has propelled Virginia Mason`s success. By following the best practices and lessons learned, you will be prepared to teach, coach, and encourage your team to achieve streamlined and standardized work, sustained improvements, and increased patient satisfaction. Foreword by Carolyn Corvi, Virginia Mason Health System/Virginia Mason Medical Center Boards of Directors; Retired Vice President and General Manager, Boeing Commercial Airplanes.

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

Posted onAuthorKieran Lamb

Author: Willett, Alan Pages: 240 Size: 1.16 MB Format: PDF Publisher: Amacom
Published: 29 November, 2016
eISBN-13: 9780814437612

The control-freak, the narcissist, the slacker, the cynic… Difficult people are the worst part of a manager`s job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with–and it`s your responsibility to do it.

Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches.

Once you realize the potential for change, the book`s simple steps, examples, and scripts explain how to right even the most hopeless situations. You`ll learn how to:

  • Master the necessary mindset
  • Explain the problem calmly in a short feedback session
  • Get a commitment to change, and follow up
  • Coach others to replicate the process
  • Develop the situational awareness required to spot trouble even earlier in the future

Every manager has “problem people.” What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.

Internal Coaching: The inside story

Posted onAuthorKieran Lamb

Author: Katharine St John-Brooks.
Pages: 321 Size: 833 KB Format: PDF Publisher: Karnac Books
Published: 07 November, 2013
eISBN-13: 9781782412021

Internal Coaching: The Inside Story provides a window into the world of internal coaching: the challenges and rewards for the coaches themselves and the ways in which organisations can ensure that they can get best value for money from their investment in them.Internal coaching is booming. A recent survey showed that nearly four fifths of large organisations in the UK believe that internal coaching (that is coaching delivered by one employee to another in a different chain of command) will grow over the next three years. Yet there has been surprisingly little written about the unique nature of the internal coaching role. Drawing on the stories of hundreds of internal coaches, coach sponsors, lead coaches, supervisors of internal coaches and coach trainers, Internal Coaching: The Inside Story gives internal coaches a voice. It makes available to hard-pressed HR directors, talent managers, and learning and development professionals the fruits of very practical research into what is working in organisations and how they might maximise the value for money they get from their investment in internal coaches. The whole aim is to stimulate thinking and be a catalyst for generating options and choices.

The Psychology of Coaching, Mentoring and Learning

Posted onAuthorKieran Lamb

Author: Ho Law.
Pages: 284 Size: 5.39 MB Format: PDF Publisher: Wiley-Blackwell
Published: 09 April, 2013
eISBN-13: 9781118598283

The Psychology of Coaching, Mentoring and Learning addresses the psychological principles upon which organizational and industrial coaching and mentoring is based. The new edition of this text is updatd with new research, taking into account the growth of positive psychology and its role in coaching and mentoring. This book is ideal for coaches, mentors, trainers, psychologists, senior executives, managers, and students with an interest in this field.

Facilitating Reflective Learning: Coaching, Mentoring and Supervision

Posted onAuthorKieran Lamb

Author: Anne Brockbank And Ian McGill.
Pages: 336 Size: 5.06 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 July, 2012
eISBN-13: 9780749465087

“Facilitating Reflective Learning: Coaching, Mentoring and Supervision” is written by two leading experts in the field. The text explains how coaching and mentoring works in different situations. The authors guide the reader through key learning theories; describe the different models available for coaching and mentoring; and, demonstrate how they can be applied in practice. In this completely revised new edition, robust theory is backed up by practical advice and numerous case studies. The coaching and mentoring skills used in different situations are clearly described. Ready to use resources include templates for contracting, reviewing and evaluating, as well as guidance on group dynamics for team coaching and group supervision. Advice is also included on sensitive areas such as the boundary between mentoring or coaching and therapy, and the desirability of supervision.

Anytime Coaching: Unleashing Employee Performance

Posted onAuthorKieran Lamb

Teresa Wedding Kloster, Wendy Sherwin Swire

Pages: 155 Size: 2.39 MB Format: EPUB Publisher: Nbn International
Published: 15 May, 2015
eISBN-13: 9781567264814

Part of The Practical Leader series which offer a roadmap for individuals striving to achieve leadership effectiveness within the context of today’s complex world. Each book explores a different essential element of successful leadership, providing readers with insightful, real-world perspectives, as well as practical tools and techniques, to help them maximize their potential personally and professionally. This is an extremely practical, pragmatic, and wise book aimed at managers who wish to coach those around them…without delay!

The Complete Handbook of Coaching

Posted onAuthorKieran Lamb

Edited By Elaine Cox, Tatiana Bachkirova, David Clutterbuck

Pages: 505 Size: 13.85 MB Format: PDF Publisher: Sage Publications Ltd
Published: 23 April, 2014
eISBN-13: 9781473904132

This second edition provides the most comprehensive guide to the field of coaching, exploring a range of coaching theories and approaches, genres and settings, and professional issues. It supports trainees and professionals to identify and develop a personal style of coaching. Its three parts cover: * The theoretical traditions underpinning coaching such as cognitive-behavioural, Gestalt and existential * Contexts and genres such as life, executive, peer, team and career coaching * Professional issues such as ethics, supervision, continuing professional development, standards and mental-health issues. Written by leading international authors, each chapter makes links between theory and practice and includes discussion questions to facilitate reflection on the topic, further reading suggestions, and case studies. This new edition includes completely revised and updated chapters throughout, an additional emphasis on cross-cultural coaching and new chapters on Health and Wellness Coaching and Researching Coaching. The handbook is a unique resource that has helped thousands of practitioners and trainees from a variety of professions and multi-disciplinary backgrounds, including health, education, business and management and psychology, throughout their coaching career.