Tag: communication

The SAGE Handbook of Coaching

Posted onAuthorKieran Lamb

Author: Bachkirova T, Spence G and Drake D
Pages: 794p.
Format: EPUB
Publisher: Sage, (17 Nov. 2016)
eISBN-13: 978-1473916531

The SAGE Handbook of Coachingpresents a comprehensive, global view of the discipline, identifying the current issues and practices, as well as mapping out where the discipline is going.   The Handbook is organized into six thematic sections:

  • Part One: Positioning Coaching as a Discipline
  • Part Two: Coaching as a Process
  • Part Three: Common Issues in Coaching
  • Part Four: Coaching in Contexts
  • Part Five: Researching Coaching
  • Part Six: Development of Coaches

It provides the perfect reference point for graduate students, scholars, educators and researchers wishing to familiarize themselves with current research and debate in the academic and influential practitioners′ literature on coaching.

The SAGE Handbook of Mentoring

Posted onAuthorKieran Lamb

Author: Clutterbuck DA, Kochan F, Lunsford LG, Dominguez N and Haddock-Millar J
Pages: 688p.
Format: EPUB
Publisher: Sage, (23 Feb. 2017)
eISBN-13: 978-1412962537

The SAGE Handbook of Mentoring provides a scholarly, comprehensive and critical overview of mentoring theory, research and practice across the world. Internationally renowned authors map out the key historical and contemporary research, before considering modern case study examples and future directions for the field. The chapters are organised into four areas:

  • The Landscape of Mentoring
  • The Practice of Mentoring
  • The Context of Mentoring
  • Case Studies of Mentoring Around the Globe

This Handbook is a resource for mentoring academics, students and practitioners across a range of disciplines including business and management, education, health, psychology, counselling, and social work.

The Good Mentoring Toolkit for Healthcare

Posted onAuthorKieran Lamb

Author: Bayley H, Chambers R and Donovan C
Pages: 168p.
Format: EPUB
Publisher: CRC Press, (1 Sept. 2004)
eISBN-13: 978-1857756494

This toolkit can be used to help you establish good practice in mentoring, whether you are being mentored, an individual mentor, or responsible for setting up a mentoring scheme in your organisation – hospital or primary care trust, deanery, college, etc. It will guide you as to what to expect from mentoring and provide practical help in setting up the components of a mentoring scheme. Chapter 1 includes the many and varied definitions of mentoring. We employ general definitions of mentoring throughout this toolkit, rather than employing any terminology specific to one professional group. In brief, the benefits of mentoring for individuals are:

increases the confidence of the mentee by:

    • supporting them while they learn new skills, behaviours, etc.
      challenging assumptions
    • offering alternative perspectives
    • facilitating the mentee in finding solutions to their problems
  • encourages reflective practice by:
    • providing a sounding board
    • providing protected time and space to consider professional practice
    • increasing mentees’ understanding of their working environment
  • enhances self-development through:
    • action planning and learning
    • effective goal setting
    • increasing professional confidence and professional credibility.

Research Methodologies for Beginners

Posted onAuthorKieran Lamb

Author: Locharoenrat K
Pages: 324p.
Format: EPUB
Publisher: Jenny Stanford Publishing, (3 April 2017)
eISBN-13: 978-9814745390

This textbook introduces the general points of view of research methodology in the scientific and engineering fields of studies and presents an overview of the technical and professional communication needed for article publication in journals. It comprises several practice exercises that will give beginners the confidence to move on the communicative activities. Every chapter provides problem sets that will help readers check their understanding of each concept. The book will also help readers formulate specific research topics, research questions, and hypotheses; conduct literature reviews relevant to the research topics; develop applicable research methodologies; and write and present their research outlining the key elements of the proposed projects. It is very useful for students and researchers opting for a course on research methodology and for seminars at undergraduate and graduate levels.

Supervision in Clinical Practice: A Practitioners Guide, 3rd ed.

Posted onAuthorKieran Lamb

Author: Scaife J
Pages: 432p.
Format: PDF
Publisher: Routledge, 3rd edition
eISBN-13: 978-1138651883

This fully updated edition of Supervision in Clinical Practice: A Practitioner’s Guide is packed with practical examples from personal and professional experience. Since the publication of the first two editions, health and social care organisations have become increasingly risk averse, resources more strained, and moves have been made towards stifling levels of clinical governance. In this edition Joyce Scaife counters the idea of supervision as a constraint and challenges some of the thinking associated with ‘evidence-based’ practice when this focuses on what can be easily measured rather than what matters. Joyce Scaife explores frequently encountered dilemmas including:

    • How can supervisors facilitate learning?
    • What are the ethical bases of supervision?
    • What helps to create and maintain an effective working alliance?
    • How can supervisors balance management and supervision roles?
    • How can supervisors work equitably in an increasingly diverse and pluralistic world?

Leadership, Management and Team Working in Nursing, 3rd ed

Posted onAuthorKieran Lamb

Author: Ellis P
Pages: 216p.
Format: EPUB
Publisher: Learning Matters, (29 Nov. 2018)
eISBN-13: 978-1473997912

With all nurses expected to demonstrate leadership, management and team working skills it is vital that students engage with this aspect of their training as early as possible. As well as covering all of the core theory and knowledge, the authors encourage the reader to explore their own values and experiences when it comes to leadership that will help to develop emotional intelligence and a solid understanding of what good leadership and management practice looks like and why it matters to them.

Key features:

  • Written with the needs of student nurses firmly in mind with activities and case studies that bring theory to life
  • Linked to the 2018 NMC standards of proficiency for registered nurses
  • Provides practical guidance on the immediate challenges that the new nurse will face

Values and Ethics in Coaching

Posted onAuthorKieran Lamb

Author: Iordanou I,Hawley R and Iordanou C
Pages:
Format:
Publisher:
eISBN-13:

The first complete guide to exploring values and ethics in coaching, this book will guide you through the responsibilities of coaching practice, and help you recognize and reconcile common ethical dilemmas and choices.

Part I explores the theory and research underpinning ethical coaching practice, and invites you to examine own personal and professional values.

Part II delves into the key ethical considerations in the coaching relationship, including contracting, confidentiality and understanding boundaries. It explores each issue in depth, and offers implications and suggestions for practice.

Part III examines individual professional contexts, including coaching in business, sports and healthcare with real life examples and reflections from practising coaches.

This book is vital reading for trainee and practitioner coaches, and those looking to introduce ethical coaching practice into a professional setting.

Narrative-Based Practice in Health and Social Care: Conversations Inviting Change, 2nd ed.

Posted onAuthorKieran Lamb

Author: Launer J
Pages: 164p.
Format: EPUB
Publisher: Routledge, (7 Feb. 2018)
eISBN-13: 978-1138714359

Narrative-Based Practice in Health and Social Care outlines a vision of how witnessing narratives, paying attention to them, and developing an ability to question them creatively, can make the person’s emerging story the central focus of health and social care, and of healing.

This text gives an account of the practical application of ideas and skills from contemporary narrative studies to health and social care. Promoting narrative-based practice in everyday encounters with patients and clients, and in supervision, teaching, teamwork and management, it presents “Conversations Inviting Change,” an established narrative-based model of interactional skills.

Underpinned by an account of theory from narrative studies and related fields, including communication theory and systems thinking, it is written for students and practitioners across a broad range of professions in primary and secondary health care and social care.

Palliative Care in Nursing and Healthcare

Posted onAuthorKieran Lamb

Author: Brown M
Pages: 192p.
Format: EPUB
Publisher: Sage, (21 Dec. 2015)
eISBN-13: 978-1446295694

This book helps nursing and healthcare students to prepare for the challenges of working with the increasing number of patients requiring palliative care, so that they can work in partnership with patients and their carers, providing care that is compassionate, practical and backed up by the latest evidence. Delivering palliative care can be emotionally challenging and the book focuses on supporting healthcare staff, allowing them to provide the care that is needed.

Organizational Behavior, 18th ed.

Posted onAuthorKieran Lamb

Author: Robbins S and Judge T
Pages: 784p.
Format: EPUB
Publisher: Pearson, (17 Jun. 2021)
eISBN-13: 978-1292403069

Long considered the standard for all organizational behavior textbooks, Organizational Behavior provides the research you want, in the language your students understand. This text continues its tradition of making current, relevant research come alive for readers. The Updated 18th Edition has been thoroughly revised to reflect the most recent research and business events within the field of organizational behavior worldwide while maintaining its hallmark features ― a clear writing style, cutting-edge content, and intuitive pedagogy. There’s a reason why Robbins textbooks have educated millions of students and have been translated into twenty languages ― and it’s because of a commitment that provides the kind of engaging, cutting-edge material that helps students understand and connect with organizational behavior.

In the dynamic, fast-paced and diverse 21st century workplace, managers and their employees are facing more challenges than ever before. In turn, educators must help to prepare their students for the reality of work and this text will support them to achieve this goal.

Patient-Centred Ethics and Communication at the End of Life

Posted onAuthorKieran Lamb

Author: Jeffrey D
Pages: 144p.
Format: EPUB
Publisher: CRC Press, (1 Dec. 2005)
eISBN-13: 978-1857756210

This book provides the best information available on the ways priorities are currently set for health care around the world. It describes the methods now used in the six countries leading the process, and contrasts the differences between them. It shows how, except in the UK, frameworks have now been developed to set priorities. Making Choices for Health Care sets forth the key issues that need to be tackled in the years ahead. Descriptions of the leading trends are accompanied by suggestions to resolve outstanding difficulties. Topics include: the need for national research and development funding for new treatments, ways to shift resources permanently towards prevention and chronic care, and how DALYs may replace QALYs. While the concepts and values underlying priority setting have been discussed elsewhere, Making Choices for Health Care highlights real current practice. It is a vital tool for policy-makers, health care managers, clinicians, patient organizations, academics, and executives in pharmaceutical and medical supply industries.

Essential Knowledge and Skills for Healthcare Assistants and Assistant Practitioners, 2nd ed.

Posted onAuthorKieran Lamb

Author: Rawles Z
Pages:255p.
Format: PDF
Publisher: Routledge
eISBN-13: 978-1-315-10675-5

Covering all the essential components of healthcare assistant and assistant practitioner roles, Essential Knowledge and Skills for Healthcare Assistants is a practical and comprehensive text designed to equip you with the necessary clinical skills for your profession. This book:

    • Equips you with the knowledge to provide the safest and most effective patient care possible
    • Provides evidence-based guidelines to ensure best practice that is matched to the National Occupational Standards
    • Supplies comprehensive coverage of both primary and secondary care settings with an emphasis on the role in primary care
    • Includes information on accountability, communication skills, confidentiality and reflection
    • Uses a light-hearted and accessible style, with definitions, case studies and activities to aid understanding

Professional Coaching for Agilists

Posted onAuthorJames Ryan

Author: Poole D. Pages: 240
Format: PDF
Publisher:- Pearson Addison Wesley 08/03/2021
eISBN-13: 9780136741886

As Agilists work to increase an organization’s Agility, they will run into major obstacles with mindset shifts, moving to self-organization, and organizational adoption. Over the past decade, more Agilists have been using Professional Coaching to help individuals, teams, and the organization as a whole uncover these obstacles and move forward faster. In Professional Coaching for Agilists, Damon Poole and Gillian Lee draw on their experience with thousands of Agile coaches and practitioners to show you how to use Professional Coaching to accelerate your Agile adoption. The authors’ approach of “learning by doing” teaches by using well-honed exercises, real-life stories, and example coaching conversations.

Change: how organizations achieve hard-to-imagine results in uncertain and volatile times

Posted onAuthorJames Ryan

Author: Kotter J. Pages: 240
Format: PDF
Publisher: Wiley-Blackwell 04/05/2021
eISBN-13: 9781119815877

Transform your organization with speed and efficiency using this insightful new resource. Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today’s world. In Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You’ll discover the emerging science of change that teaches us about how to build organizations – from businesses to governments – that change and adapt rapidly. Perfect for managers, executives, and leaders at companies of all types and sizes, Change will also prove to be a valuable asset to other professionals who serve these organizations. This book is for anyone seeking a proven approach for delivering fast, sustainable and comprehensive results.

Change Leadership: The Kotter Collection

Posted onAuthorJames Ryan

Author: Kotter J. Pages: 877
Format: PDF
Publisher: Harvard Business Review Press 12/08/2014
eISBN-13: 9781625277909

This impressive collection features the best works by John P. Kotter, known worldwide as the authority on leadership and change. Curated by Harvard Business Review, the longtime publisher of some of Kotters most important ideas, the Change Leadership set features full digital editions of the authors classic books, including bestsellers Leading Change, The Heart of Change, and A Sense of Urgency, as well as What Leaders Really Do and his newly published book Accelerate, which is based on the award-winning article of the same name that appeared in Harvard Business Review in late 2013.Kotters books and ideas have guided and inspired leaders at all levels. He is the Konosuke Matsushita Professor of Leadership, Emeritus at Harvard Business School, an award-winning business and management thought leader, a successful entrepreneur, and an inspirational speaker. His ideas have helped to mobilize people around the world to better lead organizations, and their own lives, in an era of increasingly rapid change. This specially priced collection offers Kotters best practical advice, management insights, and useful tools to help you successfully lead and implement change in your organization and master the art of change leadership

Essentials of Management for Healthcare Professionals

Posted onAuthorKieran Lamb

Author: Singh H
Pages: 186p.
Format: EPUB
Publisher: CRC Press, 15 Dec. 2017
eISBN-13: 13: 978-1-315-09920-0

Medical care is an industry and private providers and hospitals are the major service providers. They operate on business principles. Hospitals are getting highly specialized and complex. The diagnostics and therapeutics are technology intensive. Private establishments have to compete with one another to remain in business. They strive to induct the best talent and latest technical know-how, resulting in ever-increasing costs to patients. Patients, who pay high charges, demand quality as a matter of right. To meet the challenge, hospitals are constrained to bring in professionalism in their systems and services. They appoint qualified professional managers to manage their clinics and hospitals with a view to sparing health professionals to focus on clinical care. Whether right or wrong, ‘management’ is often associated with authority and power. As a result, the medical professionals are reduced to secondary level in some organizations. To retain commanding positions in medical organizations, it has become necessary for the healthcare professionals to learn ‘management’, at least its basics.

On the other hand, non-medical managers while managing healthcare services do not get the required cooperation from the medical professionals, as the latter are often secretive and not willing to share medical knowledge. If medical knowledge is demystified, non-medical managers can perform many functions in healthcare organizations proficiently. Both medical and non-medical managers can complement each other in providing quality healthcare services.

The book aims to orient clinicians (including physicians and nurses) and other healthcare professionals on the essentials of business management and to familiarize them with management terms and jargon. They can learn to be effective managers besides being health professionals. Similarly, non- medical managers can get familiarized to nuances of clinical care and special managerial requirements of healthcare facilities. They all will be able to relate processes in healthcare settings with the concepts of business management. They can develop expertise on patient relationship management

Fundamentals of Care: A Textbook for Health and Social Care Assistants

Posted onAuthorKieran Lamb

Author: Peate I
Pages: 265p.
Format: Epub
Publisher: Wiley-Blackwell, 3 Mar. 2017
eISBN-13: 978-1119212201

Fundamentals of Care is an accessible introductory textbook for all health care assistants; assistant practitioners and social care support workers who are undertaking the newly introduced, mandatory Care Certificate, as well as offering a resource for providing care and support. Practically focused, each chapter begins with the outcomes associated with each standard, which helps contextualise and focus the reader on the content and relevance to the Care Certificate. The book also includes exercises to encourage the reader to stop, look, listen and act, thinking cap activity promotes further thinking and application to care and support provision along with case studies and resource files. Written to help the reader come to terms with the role and function of the heath and care assistants, Fundamentals of Care offers support to those undertaking the Care Certificate and to assist those who already work as health and care assistants, helping them in their quest to enhance safe and effective care.

Microsoft Teams For Dummies

Posted onAuthorJames Ryan

Author: Withee R.
Pages: 304
Format: PDF
Publisher: For Dummies 19/03/2020
eISBN-13: 9781119660569

Millions of people access Microsoft Teams every day to assist with the collaboration it takes to get work done. That number continues to grow thanks to the countless communication tools for working with associates inside and outside your organization you can find in Microsoft Teams. If you’re new to Microsoft Teams, start here. This book will give you must-have insight on chatting, file sharing, organizing teams, using video communication, and more. You’ll also see just how you should be doing things, with best-practice recommendations and ideas for integrating Microsoft Teams into your existing workflows. Learn your way around Microsoft Teams and set up the interface. Communicate via chat and video chat, inside and outside your org. Integrate Teams with other Office apps for seamless collaboration. Use Teams to optimize your meetings, build a knowledge wiki, and more! Microsoft’s shared workspace can help you get collaborative and stay connected to the people and files you need, whether you’re at your desk or on the go.

Develop Your Interpersonal and Self-Management Skills: A Practical Resource for Healthcare Administrative and Clerical Staff

Posted onAuthorKieran Lamb

Author: Stainsby K
Pages: 152p.
Format: Epub
Publisher: CRC Press, 20 Mar. 2007
eISBN-13: 978-1560244332

A book written to help administrative and clerical staff in their work role, to provide information and practical suggestions. A large part of what the do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes ‘demanding behaviour’ of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what they already know in a way that supports both them and their work.

Collaborative Practice in Critical Care Settings: A Workbook

Posted onAuthorKieran Lamb

Author: Reeves S, Alexanian J, Kendall-Gallagher D, Dorman T and Kitto S
Pages: 138p.
Format: EpRoutledge, 6 Sept. 2018
eISBN-13: 978-1138633490

Communication in Nursing and Healthcare: A Guide for Compassionate Practice

Posted onAuthorKieran Lamb

Author: Gault I, Shapcott J, Luthiand A and Reid G
Pages: 225p.
Format: Epub
Publisher: Sage, 1 Nov. 2016
eISBN-13: 978-1412962315

This book uses real student experiences and stories from patients to help students develop their communication skills throughout the three years of training, with a focus on how to develop person-centredness and compassionate and collaborative care.

Children and Young People’s Nursing Skills at a Glance

Posted onAuthorKieran Lamb

Author: Gormley-Fleming E and Martin D
Pages: 160p.
Format: Epub
Publisher:Wiley-Blackwell, 2 Mar. 2018
eISBN-13: 978-1119078531

Children and Young People’s Nursing Skills at a Glance is the perfect companion for study and revision for pre-registration children’s nursing students. Highly visual, each clinical skill is covered in a two-page spread, with superb colour illustrations accompanied by clear informative text.

Providing up to date, evidence-based information on a wide range of clinical skills that are required by today’s children’s nurses, this comprehensive and accessible text makes it easy for the reader to grasp the fundamentals in order to meet the care needs of the child and family, both in the hospital and community setting.  Structured around the key systems of the body, the book is divided into sixteen sections, and covers all the essential clinical skills, including:

  • Principles of assessment
  • Communication
  • Record keeping
  • Drug calculations and administration
  • Safeguarding
  • Care planning
  • Respiratory and cardiac care
  • Gastrointestinal care
  • ECG reading and interpretation
  • Neurological assessment
  • Musculoskeletal care.

Building a Global Learning Organization: Using TWI to succeed with strategic workforce expansion in the LEGO Group Patrick Graupp, Gitte Jakobsen, John Vellema.

Posted onAuthorKieran Lamb

Pages: 234 Size: 4.62 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 06 June, 2014
eISBN-13: 9781498700641

Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book, Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group�s worldwide Learning Organization.The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures, it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization.Providing expert insight into the work of culture change, the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success, identifies the stumbling blocks they encountered along the way, and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application.The TWI program has long been recognized for its ability to generate results. After reading this book, you will gain valuable insight into how your organization�whether large or small, national or international can integrate this timeless tool into your operating structure and your daily culture.

Building a Better Business Using the Lego Serious Play Method

Posted onAuthorKieran Lamb

Author: Per Kristiansen, Robert Rasmussen. Pages: 243 Size: 2.3 MB Format: PDF Publisher: Wiley
Published: 26 June, 2014
eISBN-13: 9781118931363

Building a Better Business Using the LEGO® SERIOUS PLAY® Method delivers a creative approach to enhancing innovation and improving business performance, with the focus on unleashing play. Written by the two original Master Trainers for LEGO SERIOUS PLAY (LSP), the book outlines how LSP can develop teams, people, relationships and business . Based on the merging of play with organizational development, systems thinking and strategy development, LSP can foster improved meetings, faster innovation processes, team growth, and better communication.

The belief that everyone intends to do good and has the potential to do it is at the heart of LSP. The method nurtures the idea that everyone in an organization can contribute to discussions and outcomes. Building with LEGO bricks is a type of creative play that triggers a different kind of thought process, unleashing imagination and potential that is frequently untapped by the logical mind. The book explains this hands-on, minds-on approach, and discusses the theory as well as the practical implementation of LSP. Topics include:

  • Observation of internal and external interaction dynamics
  • Fostering a free and honest exchange of opinions
  • Suspending hierarchy for better, more effective communication
  • Facilitating change by encouraging exploration

The LEGO SERIOUS PLAY method is employed by start-ups and multinational corporations alike to maximize synergy among teams and throughout organizations. For leaders looking to boost effectiveness and see better results, Building a Better Business Using the LEGO® SERIOUS PLAY® Method is a comprehensive introduction to this creative management technique.

Bereavement Care for Childbearing Women and their Families

Posted onAuthorKieran Lamb

Author: Caroline Hollins Martin And Eleanor Forrest. Pages: 169 Size: 4.11 MB Format: PDF Publisher: Routledge Ltd
Published: 24 July, 2013
eISBN-13: 9780203366967

For many bereaved parents, the care provided by health professionals at birth – from midwives to antenatal teachers – has a crucial effect on their response to a loss or death. This interactive workbook is clearly applied to practice and has been designed to help practitioners deliver effective bereavement care. Providing care to grieving parents can be demanding, difficult and stressful, with many feeling ill equipped to provide appropriate help. Equipping the reader with fundamental skills to support childbearing women, partners and families who have experienced childbirth-related bereavement, this book outlines:

  • What bereavement is and the ways in which it can be experienced in relation to pregnancy and birth
  • Sensitive and supportive ways of delivering bad news to childbearing women, partners and families
  • Models of grieving
  • How to identify when a bereaved parent may require additional support from mental health experts
  • Ongoing support available for bereaved women, their partners and families
  • The impact on practitioners and the support they may require
  • How to assess and tailor care to accommodate a range of spiritual and religious beliefs about death.

Personal Branding For Dummies, 2nd ed.

Posted onAuthorKieran Lamb

Author: By Susan Chritton. Pages: 364 Size: 14.74 MB Format: PDF Publisher: For Dummies
Published: 25 June, 2014
eISBN-13: 9781118915578

The simple guide to managing your personal brand, a vital element of success in the professional world. Personal Branding For Dummies, 2 nd Edition, is your guide to creating and maintaining a personal trademark by equating self-impression with other people’s perceptions. This updated edition includes new information on expanding your brand through social media, online job boards, and communities, using the tried and true methods that are the foundation of personal branding. Marketing your skills and personality, and showing the rest of the world who you are, gives you a competitive edge. Whether you’re looking for your first job, considering changing careers, or just want to be more viable and successful in your current career, this guide provides the step-by-step information you need to develop your personal brand. Distinguishing yourself from the competition is important in any facet of business, and the rise of personal branding has evolved specifically to help candidates stand out from the global talent pool. Establishing a professional presence with a clear and concise image, reputation, and status is a must, whether you’re a new grad or an accomplished executive. Personal marketing has never been more important, and your personal brand should communicate the best you have to offer. Personal Branding For Dummies, 2 nd Edition, leads you step by step through the self-branding process. Includes information on how to know the “real” you Explains how to develop a target market positioning statement Helps you make plans for your personal brand communications Instructs you with ways to make your mark on your brand environment The book also discusses continued brand building, demonstrating your brand, and the 10 things that can sink your brand. A personal brand is more than just a business card and a resume. It should be exquisitely crafted to capture exactly the image you wish to project. Personal Branding For Dummies, 2 nd Edition provides the information, tips, tricks, and techniques you need to do it right.

Creative Personal Branding: The Strategy to Answer: What’s next

Posted onAuthorKieran Lamb

Author: Jurgen Salenbacher ; [edition: Vicky Hayward]. Pages: 195 Size: 3.01 MB Format: EPUB Publisher: Bis Publishers
Published: 13 May, 2014
eISBN-13: 9789063693602

In this innovative book Jürgen Salenbacher shares his unique personal coaching method designed to develop creative thinking and innovation. The method, while it originated as a career management tool, it can be used by anyone who wishes to explore what they have to offer the world. In five succinct chapters Salenbacher reveals how to use brand positioning methodology to discover where to go next. Along the way he discusses the origins of today’s crisis, the keys to creative thinking, he examines the work of leading theorists in business culture, and sets readers 9 assignments designed to coach them towards realising their assets and skills. An invaluable professional resource, Creative Personal Branding is a fascinating and very practical tool for anyone interested in positioning themselves in the creative economy.

Mindfulness: The secrets to inner peace and harmony

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 27 Size: 827 KB Format: EPUB Publisher: 50 Minutes
Published: 04 January, 2018
eISBN-13: 978280800635

Change is only 50 minutes away! Find out everything you need to know about mindfulness with this straightforward guide.The tradition of mindfulness dates back centuries, but it is mired in misconceptions and misunderstandings. In reality, anyone can attain a state of mindfulness if they are prepared to work towards it, and in doing so they will unlock inner calm, a sense of perspective and greater emotional control. In this concise book, you will learn the basic techniques you need to get rid of intrusive, overwhelming thoughts and start living in the moment.In just 50 minutes you will be able to:

  • Understand what mindfulness is and how it can benefit you
  • Master the meditation, relaxation and breathing techniques that will enable you to attain a state of mindfulness
  • Start practising mindfulness every day and make it a regular part of your life

Leading Effective Meetings: Learn to lead meetings that get results

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.61 MB Format: EPUB Publisher: 50 Minutes
Published: 10 April, 2017
eISBN-13: 9782806289278

Ready to take your business to the next level? Find out everything you need to know about leading effective meetings with this practical guide.Meetings are a key part of office life in the 21st century, but frequently last much longer than expected and fail to lead to concrete decisions, leaving participants frustrated and demotivated. Nonetheless, thanks to careful planning, preparation and focus, it is possible to hold productive meetings with engaged participation and effective joint decision-making.In 50 minutes you will be able to:

  • Prepare effectively for any meeting by making sure you have all the necessary materials and information
  • Ensure that all participants contribute to the discussion and that time is not wasted in off-topic discussions
  • Monitor the outcome of the meeting and ensure that the decisions agreed on are implemented

Game Theory: The art of thinking strategically

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 26 Size: 1.02 MB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806265883

The art of thinking strategically. This book is a practical and accessible guide to understanding and implementing game theory, providing you with the essential information and saving time. In 50 minutes you will be able to:

  • Quickly master the concept of strategic behavior and interactive decisions
  • Anticipate the actions of your opponents to react accordingly and maximize gains
  • Find the key to cooperating in order to reach collective goals

The Power of Body Language: Create positive impressions and communicate persuasively

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.67 MB Format: EPUB Publisher: 50 Minutes
Published: 10 April, 2017
eISBN-13: 9782806288790

Ready to take your career to the next level? Find out everything you need to know about effective body language with this practical guide.In our interactions with colleagues and customers, our actions often speak louder than our words: regardless of what we are saying, our movements and gestures may betray our true feelings and get in the way of the message we want to convey. Consequently, if you want to develop strong professional relationships and communicate persuasively, you must learn to understand, interpret and control your body language.In 50 minutes you will be able to:

  • Identify the body language that is holding you back at work
  • Control your nonverbal communication to project confidence, interest and sincerity
  • Interpret the body language of the people you are speaking to in order to understand their intentions and motivations

Developing Your Assertiveness: Communicate clearly and improve your professional relationships

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 22 Size: 1.73 MB Format: EPUB Publisher: 50 Minutes
Published: 03 November, 2017
eISBN-13: 9782808000512

Ready to take your career to the next level? Find out everything you need to know about becoming more assertive with this practical guide. Both at home and at work, we are constantly bombarded with demands and requests, and it can be difficult to say no. However, if we do not put our own needs first from time to time, we can end up frustrated, angry and even burnt out. Assertiveness is therefore a vital asset, as it allows us to set clear boundaries and ensure that they are respected, which makes for healthier communication and professional relationships. In 50 minutes you will be able to:

  • Find out what is stopping you from asserting yourself at work
  • Say no to unreasonable requests without hurting the other person
  • Communicate effectively with both colleagues and managers

Business Plan Checklist: Master one of the most important skills in business

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 26 Size: 1.56 MB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806267252

Master one of the most important skills in business. This book is a practical and accessible guide to understanding and creating a business plan checklist, providing you with the essential information and saving time.. In 50 minutes you will be able to:. “¢Understand the 9 key steps you must follow when creating any business plan and what each step involves.

  • Use your business plan to guide your new business or products, predict turnover and anticipate future challenges
  • Use your concrete business plan to grab the interest of investors and funding providers, using data and market research to convince them of the feasibility of your plan.

Assertiveness Made Easy: Stand up for yourself and communicate more effectively

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 43 Size: 1.15 MB Format: EPUB Publisher: 50 Minutes
Published: 26 November, 2018
eISBN-13: 9782808011150

Increase your assertiveness in just 50 minutes with this practical and concise book. Assertiveness is a vital asset in our professional, personal and family relationships as it enables us to ensure that our needs are respected and that we feel valued. It is closely linked to the technique of Nonviolent Communication and is an effective way of boosting our self-confidence and self-esteem.

In this book, you will learn exactly what assertiveness is and why it matters. It also features tips to communicate clearly and effectively, as well as the golden rules to follow and pitfalls to avoid as you work to become more assertive.

Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators

Posted onAuthorKieran Lamb

Author: Patrick Lencioni. Pages: 176 Size: 1.44 MB Format: PDF Publisher: Jossey-Bass
Published: 06 May, 2005
eISBN-13: 9780787979324

In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves:

  • Are we really a team?
  • How are we currently performing?
  • Are we prepared to invest the time and energy required to be a great team?

Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.

Scrum For Dummies

Posted onAuthorKieran Lamb

Author: Mark C. Layton. Pages: 411 Size: 5.82 MB Format: PDF Publisher: For Dummies
Published: 16 April, 2015
eISBN-13: 9781118905838

Practice an agile form of management to stop wasting time and money Scrum For Dummies is an easy to use guide to managing the tricky transition from a traditional project management methodology to the new and most popular agile framework. As the most efficient, successful methodology for team project management, Scrum relies on transparency, flexibility, and fluidity to deliver a final product that fulfills the needs of all stakeholders. Written in easy-to-read Dummies style, this book walks you through the core principles of Scrum and provides a roadmap for tangible implementation. The vast majority of projects go over budget, and billions of dollars are wasted every year on overruns. Put a stop to this wasteful leakage by switching to a management style that keeps all participants informed, up-to-date, and accountable. Authored by a Certified Scrum Trainer, Mark Layton, Scrum For Dummies covers the key ideas and processes behind Scrum methodologies, and presents the inner workings of the plan in an engaging and accessible format. Topics include:

  • The Scrum values, roles, artifacts, and activities that make up the principle of this methodology
  • When and how best to use Scrum
  • The differences between Scrum and other agile methodologies
  • Using Scrum for IT, finance, construction, health care, and more

The book also delves into the everyday use of Scrum, and how it can help you achieve your own personal goals outside of work. There`s a reason why scrum is quickly becoming the standard approach to project management it works! If you want to stop wasting time and start producing more effectively, Scrum For Dummies is the guide that will get you there.

Workplace Wellness that Works: 10 Steps to Infuse Well-Being and Vitality into Any Organization

Posted onAuthorKieran Lamb

Author: Laura Putnam. Pages: 351 Size: 2.05 MB Format: PDF Publisher: Wiley
Published: 08 June, 2015
eISBN-13: 9781119055730

A smarter framework for designing more effective workplace wellness programs

Workplace Wellness That Works provides a fresh perspective on how to promote employee well-being in the workplace. In addressing the interconnectivity between wellness and organizational culture, this book shows you how to integrate wellness into your existing employee development strategy in more creative, humane, and effective ways. Based on the latest research and backed by real-world examples and case studies, this guide provides employers with the tools they need to start making a difference in their employees’ health and happiness, and promoting an overall culture of well-being throughout the organization. You’ll find concrete, actionable advice for tackling the massive obstacle of behavioral change, and learn how to design and implement an approach that can most benefit your organization.

Promoting wellness is a good idea. Giving employees the inspiration and tools they need to make changes in their lifestyles is a great idea. But the billion-dollar question is: what do they want, what do they need, and how do we implement programs to help them without causing more harm than good? Workplace Wellness That Works shows you how to assess your organization’s needs and craft a plan that actually benefits employees.

  • Build an effective platform for well-being
  • Empower employees to make better choices
  • Design and deliver the strategy that your organization needs
  • Drive quantifiable change through more creative implementation

Today’s worksite wellness industry represents a miasma of competing trends, making it nearly impossible to come away with tangible solutions for real-world implementation. Harnessing a broader learning and development framework, Workplace Wellness That Works skips the fads and shows you how to design a smarter strategy that truly makes a difference in employees’ lives and your company’s bottom line.

The Five Dysfunctions of a Team: A Leadership Fable

Posted onAuthorKieran Lamb

Author: Patrick Lencioni. Pages: 242 Size: 2.52 MB Format: PDF Publisher: Jossey-Bass
Published: 18 April, 2007
eISBN-13: 9780787962807

In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams. Kathryn Petersen, Decision Tech’s CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

Humble Leadership: The Power of Relationships, Openness, and Trust

Posted onAuthorKieran Lamb

Author: Edgar H. Schein, Peter Schein. Pages: 142 Size: 1.47 MB Format: EPUB Publisher: Berrett-Koehler Publishers
Published: 14 August, 2018
eISBN-13: 9781523095407

The more traditional forms of leadership that are based on static hierarchies and professional distance between leaders and followers are growing increasingly outdated and ineffective. As organizations face more complex interdependent tasks, leadership must become more personal in order to insure open trusting communication that will make more collaborative problem solving and innovation possible. Without open and trusting communications throughout organizations, they will continue to face the productivity and quality problems that result from reward systems that emphasize individual competition and “climbing the corporate ladder”. Authors Edgar Schein and Peter Schein recognize this reality and call for a reimagined form of leadership that coincides with emerging trends of relationship building, complex group work, diverse workforces, and cultures in which everyone feels psychologically safe. Humble Leadership calls for “here and now” humility based on a deeper understanding of the constantly evolving complexities of interpersonal, group and intergroup relationships that require shifting our focus towards the process of group dynamics and collaboration. Humble Leadership at all levels and in all working groups will be the key to achieving the creativity, adaptiveness, and agility that organizations will need to survive and grow.

Build It: The Rebel Playbook for World Class Employee Engagement

Posted onAuthorKieran Lamb

Author: Glenn Elliott, Debra Corey. Pages: 272 Size: 3.55 MB Format: PDF Publisher: Wiley
Published: 29 January, 2018
eISBN-13: 9781119390084

The old way of treating people at work has failed. Only 30% of employees are engaged in their jobs, and in this fast-paced world that’s just not enough. The world’s best companies understand this, and have been quietly treating people differently for nearly two decades.

Now you can learn their secrets and discover The Engagement Bridge™ model, proven to build bottom line value for companies through sustainable employee engagement.

Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo.

Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader.

The book follows the clear and proven Engagement Bridge™ model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success.

Build it is packed with exclusive tips, tools brand case studies from HR rebels including Brewdog, Virgin, LinkedIn, Atlassian, Zappos, Buffer, American Express, VayerMedia and many more. Readers will learn:

  • How employee engagement helps companies perform.
  • The key factors that drive engagement, and how they work together.
  • What the world’s most rebellious companies have done to break the rules of traditional HR and improve engagement.
  • How to implement The Engagement BridgeTM model to boost productivity, innovation and better decision making.

Unique in this category, Build it is written from two sharply different perspectives.

Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $500m category leader in employee engagement technology.

Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Quick Guide to Good Clinical Practice: How to Meet International Quality Standard in Clinical Research

Posted onAuthorKieran Lamb

Author: Cingi, Cemal and Muluk, Nuray Bayar Pages: 243 Size: 1.18 MB Format: PDF Publisher: Springer Verlag Published: 01 January, 2017
eISBN-13: 9783319443447

This brand-new book offers a reference guide to understanding and applying the rules for properly conducting clinical trials to meet the international quality standard – Good Clinical Practice – provided by the International Conference on Harmonization (ICH). The work offers an updated perspective on the clinical research landscape within the context of the clinical trial regulatory frameworks in Europe and the USA. In addition to providing a historical review and a detailed definition of GPC regulations, it includes step-by-step explanations of all the requirements that researchers should bear in mind when designing and performing new trials. Further topics covered include: ethics of clinical research; the drug development process and evolution of regulations; investigator and sponsor responsibilities; and clinical trial protocols. Written by clinicians for clinicians, the book represents a valuable read also for researchers, pharmacists and all professionals involved in applications to the ethic committees, whose approval is required for new clinical studies.

Doing A Literature Review In Health And Social Care: A Practical Guide, 4th ed.

Posted onAuthorKieran Lamb

Author: Helen Aveyard. Pages: 218 Size: 1.75 MB Format: EPUB Publisher: Open University Press
Published: 15 November, 2018
eISBN-13: 9780335248018

Fourth edition of Helen Aveyard’s bestselling book which is a step-by-step guide to doing a literature review in health and social care. It is vital reading for all those undertaking their undergraduate or postgraduate dissertation or any research module which involves a literature review. The book provides a practical guide to doing a literature review from start to finish. This third edition includes: Even more examples of real life research scenarios More emphasis on how to ask the right question New and updated advice on following a clear search strategy Expanded guide to using a range of critical appraisal tools More coverage of how to write up your results.

The Unofficial Guide to Passing OSCEs: Candidate Briefings, Patient Briefings and Mark Schemes

Posted onAuthorKieran Lamb

Author: Qureshi, Zeshan Pages: 409 Size: 5.71 MB Format: EPUB Publisher: Unofficial Guide To Medicine
Published: 15 March, 2013
eISBN-13: 9781910399057

This book is the companion book to ‘The Unofficial Guide to Passing OSCEs’, which has sold 8000 copies in 2 years. OSCE examinations are used worldwide as a critical part of medical student assessment, yet there is often little preparation for them provided by medical schools. The Unofficial Guide to Passing OSCEs is intended to fill this gap. It includes 92 scenarios, covering medical history taking, clinical examination, practical skills, communication skills, plus specialties, meaning that everything for medical students is covered in one place. The book is designed to allow students to role play a real life OSCE, with each station containing i. a briefing for an actor playing the patient ii. a briefing for the student and iii. a mark scheme and questions to ask for the examiner. This book has relevance beyond examinations, with the mark scheme checklists acting as a day to day reference for professionals.

The Unofficial Guide to Passing OSCEs, 3rd ed.

Posted onAuthorKieran Lamb

Author: Chief Editor, Zeshan Qureshi. Pages: 506 Size: 32.96 MB Format: EPUB Publisher: Unofficial Guide To Medicine
Published: 01 February, 2012
eISBN-13: 9781910399040

OSCE examinations are used worldwide as a critical part of medical student assessment, yet there is often little preparation for them provided by medical schools. The Unofficial Guide to Passing OSCEs is intended to fill this gap. It includes over 100 scenarios, covering medical history taking, clinical examination, practical skills, communication skills, plus specialties, meaning that everything is covered in one place. To bring the cases to life, over 300 full color clinical photos are included, including patients with features of important diseases. It also includes clear outlines of how to relay the assessment of a patient to an examiner or to other doctors on a ward round, and model answers to common questions put to students/junior doctors in OSCEs. This book has relevance beyond examinations, for post graduate further education and as a day-to-day reference for professionals.

Medical Ethics, Law and Communication at a Glance

Posted onAuthorKieran Lamb

Author: Edited By Patrick Davey, Anna Rathmell, Michael Dunn, Charles Foster, Helen Salisbury. Pages: 123 Size: 10.1 MB Format: PDF Publisher: Wiley-Blackwell
Published: 10 October, 2016
eISBN-13: 9781119266174

Medical Ethics, Law and Communication at a Glance presents a succinct overview of these key areas of the medical curriculum. This new title aims to provide a concise summary of the three core, interlinked topics essential to resolving ethical dilemmas in medicine and avoiding medico-legal action. Divided into two sections; the first examines the ethical and legal principles underpinning each medical topic; while the second focuses on communication skills and the importance of good communication. Medical Ethics, Law and Communication at a Glance offers an accessible introduction to the fundamentals of good medical practice, and will provide indispensable support for undergraduate medical students and nurses, as well as newly qualified healthcare professionals.

Effective Communication Skills for Doctors

Posted onAuthorKieran Lamb

Author: Teresa Parrott & Graham Cook. Pages: 204 Size: 1.01 MB Format: EPUB Publisher: Bpp Learning Media Ltd
Published: 01 September, 2011
eISBN-13: 9781472729613

There is an urgent need to improve doctors’ communication skills. Research has shown that poor communication can contribute to patient dissatisfaction, lack of compliance and increased medico-legal problems. Improved communication skills will impact positively on all of these areas. The last fifteen years have seen unprecedented changes in medicine and the role of doctors. Effective communication skills are vital to these new roles. But communication is not just related to personality. Skills can be learned which can make your communication more effective, and help you to improve your relationships with patients, their families and fellow doctors. This book shows you how to learn those skills and outlines why we all need to communicate more effectively. Healthcare is increasingly becoming a partnership. Change is happening at all levels, from government directives to patient expectations. Communication is a bridge between the wisdom of the past and the vision of the future. Readers can also access a free online module; once completed, they can download a certificate for their portfolio of learning/Revalidation/CPD records. This easy-to-read guide will help medical students and doctors at all stages of their careers improve their communication within a hospital environment.

Dignity and Grace: Wisdom for Caregivers and Those Living with Dementia

Posted onAuthorKieran Lamb

Author: Janet L. Ramsey. Pages: 192 Size: 7.37 MB Format: PDF Publisher: Fortress Press
Published: 01 August, 2018
eISBN-13: 9781506434223

“I’m a stranger in a strange land,” sighed the dignified gentleman Janet L. Ramsey met walking down the care-center hallway. Those words, her first glimpse of the confusion that comes with dementia, led her into a lifetime of work with older adults.

If you have been diagnosed with dementia or you are accompanying someone with this illness, you may find yourself on a journey that began with a sudden diagnosis and an acute sense of panic. Or perhaps your journey started gradually, as you noticed changes in yourself or in your partner or parent. Whether sudden or gradual, the impact of a diagnosis of dementia reorganizes a family’s entire life.

Drawing on her own experience as a pastor, teacher, therapist, and family caregiver, as well as on interviews with eight family and professional caregivers, Janet L. Ramsey helps caregivers and those with impaired memories learn as they listen to each other. She also shows them how the Holy Spirit can awaken their imagination and understanding while they discover how to live with dementia.

Management and Organisational Behaviour, 11th ed.

Posted onAuthorKieran Lamb

Author: Laurie J. Mullins With Gill Christy. Pages: 681 Size: 16.74 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 17 February, 2016
eISBN-13: 9781292088518

Laurie Mullins’s Management & Organisational Behaviour is the essential guide to OB for students today. Over half a million students have used this engaging and practically focused book as their introduction to the world of management and organisational behaviour, and it continues to evolve and improve to serve the needs of modern students. Using both theory and practical, real-world examples, the textbook considers how organisational performance can be improved through effective management of people. This unique approach to the subject enables students to relate Organisational Behaviour to Management in the broader social and cultural contexts. This fully updated new edition incorporates new content and a streamlined structure to deliver the best possible learning experience. Key features include:

  • Expanded Personal Skills and Employability sections as well as 5 new end of chapter exercises and an end of book review to help you to develop your social and work-based skills in preparation for life after study.
  • New and revised management and OB in action case studies help to place the theory of management and organisational behaviour in the context of everyday organisational practice.
  • New and revised end of chapter case studies provide a deeper insight into a wide variety of organisations in the UK and around the world.
  • New Academic Viewpoint features in each part links to relevant research for a deeper understanding of the topics discussed.

Management and Organisational Behaviour will appeal to students at undergraduate level or on related professional courses, as well as to graduates and professionals aspiring to management positions. This bible of Organisational Behaviour is the perfect resource for students from all backgrounds – Management starts with Mullins!

Viva Training in ENT

Posted onAuthorKieran Lamb

Author: Edited By Declan Costello, Stuart Winter. Pages: 261 Size: 1.94 MB Format: PDF Publisher: Oxford University Press
Published: 25 July, 2013
eISBN-13: 978019166893

The range of topics which you may be questioned on during a final ENT Viva exam can be very varied. Viva Training in ENT ensures you can answer any question confidently and comprehensively, this book provides you with over 430 examples, mirroring exactly the format of the examination questions and covering all the relevant areas of the curriculum. Dedicated chapters on topics such as rhinology, head and neck, otology and paediatrics take you through the types of scenarios that you are likely to face, often presenting you with a clinical example and asking you a range of questions to test not only your diagnostic skills, but also your supporting knowledge. Three further chapters cover the clinical section of the exam involving patients, and the operative surgery and communication skills stations. These chapters provide both example scenarios and general advice on how to impress the examiners, giving you a thorough grounding in how best to communicate your knowledge and complete tasks calmly and methodically. For each question, detailed model answers and explanatory notes are provided, along with links to relevant websites and key journal articles for further reference. Questions are supplemented with over 85 illustrations and photographs, allowing you to review real examples of the conditions about which you will be questioned. For any candidate wishing to complete the FRCS (ORL-HNS) or the DOHNS Viva with professionalism and a real depth of knowledge, this book`s detail and variety of information will be invaluable. Its clear layout and topical structure also make it ideal for surgeons wishing to refresh their clinical knowledge.

Succeeding in the MRCS Part B Exam

Posted onAuthorKieran Lamb

Author: Nikhil Pawa &; Efthymios Ypsilantis. Pages: 434 Size: 4.83 MB Format: EPUB Publisher: Bpp Learning Media Ltd
Published: 05 April, 2013
eISBN-13: 9781472729408

Do you want to pass the MRCS Part B exam first time and with a high score? Are you looking for a comprehensive MRCS Part B revision book? This clear and concise revision guide has been written to aid surgical trainees in the effective preparation for the new format MRCS Part B examination. The book covers material on all five broad content areas of the OCSE format and includes a detailed section on effective communication skills. Chapters are structured in a logical manner with examples from the examination. Text is provided in short bullet points and simplified diagrams. Important references regarding trials and national guidelines have been added for further preparation. This clear and time saving MRCS Part B revision guide is written by doctors who have excelled in the MRCS Part B. It provides practice scenarios similar to what you will face in the exam. It addresses the five key areas you will be examined on:

  • anatomy and surgical pathology;
  • surgical skills and patient safety;
  • communication skills;
  • applied surgical science and critical care; and,
  • clinical skills in history taking and physical examination.

It is structured according to Royal College of Surgeons Guidelines and content of the exam. It includes important references for further reading. This engaging and easy to use revision guide will provide you with everything you need to know to fully prepare for all aspects of the MRCS Part B exam, and is an essential book for anyone serious in excelling in this exam.

The NLP Cookbook: 50 Life Enhancing NLP Techniques for Coaches, Therapists and Trainers

Posted onAuthorKieran Lamb

Author: Fran Burgess Pages: 258 Size: 4.01 MB Format: EPUB Publisher: Crown House Publishing
Published: 16 November, 2011
eISBN-13: 9781845908423

The NLP Cookbook is a veritable smorgasbord of NLP and related techniques gleaned from some of the greatest names in the field and adapted to provide an encyclopaedic resource for all therapists, coaches, change agents or health professionals.Fran Burgess uses the metaphor of cooking to describe the process of bringing together the best ingredients in NLP and selecting them carefully in order to produce some mouth watering results. The recipes are grouped into sections depending on their purpose. Quite a few focus on how to shift state, with some of these targeting specific states like acceptance and anxiety. These are followed by recipes that seek to develop behaviours and skills, and others that address beliefs and identity. There is then a wide range to choose from which deal with goals, relationships and the process of change.The beauty is that most of them can be used time and again for different circumstances and contexts, so they never wear out. Each recipe is prefaced by an introduction, giving you some background to its source and evolution. You are provided with its ingredients, should you be interested in its engineering, plus timings and materials required, and if it is suitable for working solo, or with a partner. Novice cooks can follow the recipes slavishly whereas those with more experience can adapt a recipe, adding a little something here, removing a little something there. This is not magic. They understand the chemistry that underpins the cooking process. They know what happens when you put this with that, now or later.

NLP Business Masterclass: Driving peak performance with NLP

Posted onAuthorKieran Lamb

Author: David Molden. Pages: 353 Size: 4 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 09 May, 2007
eISBN-13: 9781408250327

Companies today stand or fall, not by the efficiency of their processes and systems, but by the talent of their people. By using the techniques of NLP you can develop talent and achieve success. This is the popular but definitive book of NLP for people who want to make exceptional progress for their organisations. It demystifies NLP and relates the theories and principles to current business challenges. Its practical techniques, methods, and examples drawn from leading practitioners in the field, ensures you can implement this straight into your everyday working life. NLP Business Masterclass takes the applications of NLP in business beyond simple everyday techniques, to consider the bigger challenges facing organisations today including:

  • How do you get the best from your people?
  • What`s the best way of organising teams?
  • How can NLP help us to motivate people?
  • What about incentives and rewards for employees?
  • How do you change a culture and keep it alive?
  • How can NLP help my people to become more committed and responsible?
  • How can NLP help to develop leadership?

You can learn more about NLP. Or you can have the Masterclass.

Me, Myself, My Team – revised edition: How to be an effective team player using NLP

Posted onAuthorKieran Lamb

Author: Angus McLeod Pages: 119 Size: 776 KB Format: EPUB Publisher: Crown House Publishing
Published: 04 December, 2006
eISBN-13: 978184590538

Me, Myself, My Team brings you effective strategies to improve your team s communication and motivation, discover new perceptions and begin new courses of action. Full of practical ideas, this exceptional book demonstrates how team playing achieves the best results.

Making Your words Work: Using NLP to Improve Communication, Learning and Behaviour

Posted onAuthorKieran Lamb

Author: Terry Mahony Pages: 168 Size: 1.76 MB Format: EPUB Publisher: Crown House Publishing
Published: 08 May, 2007
eISBN-13: 9781845905347

The first book to focus on the application of language models for classroom management, Making Your Words Work offers a large repertoire of linguistic approaches to improve communication between teacher and pupil. It provides a robust rationale of the causes of anxiety and dysfunctional behaviour. It covers the latest developments in effective teaching through the modification of language use.

How to Manage with NLP

Posted onAuthorKieran Lamb

Author: By David Molden. Pages: 265 Size: 5.52 MB Format: PDF Publisher: Prentice Hall – M.U.A.
Published: 03 January, 2011
eISBN-13: 9780273745709

With NLP you can achieve even greater success as a manager. Whether you need to improve your communication, develop your strategic planning or nurture your creative thinking, NLP gives you the tools to dramatically improve your performance as a manager or a leader. NLP has been used for years to help busy managers and leaders all over the world boost their communication skills and get the best out of their teams, time after time. Now it’s your turn to discover the most effective tool for managers on the planet. Inside you’ll discover how to: .. Develop trust, rapport and credibility with your team and clients .. Handle every managerial challenge effectively .. Develop long-lasting relationships that will take you and your team from strength to strength Now in its third edition How to Manage with NLP contains all the background, concepts and techniques you’ll ever need along with practical exercises to ensure you get develop a thorough grounding and understanding. Are you ready to be amazed and amazing? Read on! “This is a ‘must have’ book for any leader interested in improving their capabilities in engaging with people, teambuilding and managing change.”

How to coach with NLP

Posted onAuthorKieran Lamb

Author: Robbie Steinhouse. Pages: 289 Size: 3.68 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 15 June, 2010
eISBN-13: 9780273755456

Improve your ability to understand, interact and communicate with others using the skills of coaching and NLP. This practical book contains easy to follow models, numerous real-life examples, a unique NLP based six-session coaching model and a unique section on the use of Hypnosis — an important NLP tool.

Change Your Business with NLP Powerful tools to improve your organisation`s performance and get results

Posted onAuthorKieran Lamb

Author: Lindsey Agness. Pages: 345 Size: 1.32 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 15 January, 2011
eISBN-13: 9780857081247

Transform the way your business works. Neuro-Linguistic Programming (NLP) techniques can be applied to all business challenges. As a leader or manager in either the public or private sectors, whatever your industry or size of organisation, you can use NLP to improve your business by changing the mindsets of everyone you work with. When tailored for practical business application, NLP can help you to identify and deliver efficiencies, hold onto clients in the midst of increasing competition, improve morale and increase organisational performance and results. Change Your Business With NLP is the first genuinely practical guide for managers, showing how to use NLP techniques to overcome specific business problems. You will learn how to:

  • Improve your results as a leader
  • Build an exceptional team
  • Manage change more effectively
  • Change your organisation`s culture
  • Create more effective client and customer relationships
  • Transform your presentation skills Increase the overall performance of your business

Bestselling author Lindsey Agness, an international change management consultant and certified trainer of NLP, uses step-by-step techniques and a broad range of case studies to show you that NLP can deliver measurable results in business.

Business NLP For Dummies

Posted onAuthorKieran Lamb

Author: By Lynne Cooper. Pages: 379 Size: 3.95 MB Format: PDF Publisher: For Dummies
Published: 03 December, 2008
eISBN-13: 9780470721049

Achieve business success with Neuro-linguistic Programming People around the globe use NLP to improve their communication skills, build rapport, make positive changes, and accomplish their goals. When used in a business context, NLP techniques can transform both your own and your team`s performances. This practical guide to NLP at work will help you increase your flexibility, become more influential, and achieve professional success, whatever your career.

  • Use NLP techniques in the workplace – overcome barriers to success and develop a winning mindset
  • Build effective working relationships – improve your communication skills and create rapport with your colleagues
  • Lead people to perform – enhance your ability to inspire peak performance
  • Make changes that drive success – set and achieve ambitious goals

Brilliant NLP, 3rd ed.

Posted onAuthorKieran Lamb

Author: Molden, David, Pat Hutchinson Pages: 254 Size: 2.4 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 26 December, 2014
eISBN-13: 9781292084244

Master the tools of NLP and become more effective, more efficient, more powerful and more successful

NLP will provide powerful tools and techniques to help you make positive changes in your life.

Brilliant NLP: Manage your emotions, think clearly and enjoy life, 3rd ed.

Posted onAuthorKieran Lamb

Author: David Molden And Pat Hutchinson. Pages: 257 Size: 4.69 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 01 June, 2012
eISBN-13: 9780273778776

Master the tools of NLP and become more effective, more efficient, more powerful and more successful. NLP can provide powerful tools and techniques to help you make positive changes in your life. This bookclearly explains how NLP works and includes plenty of exercises to help you put the theory intro practice. This new edition gives you everything you need to know about NLP and how to do it – with more tips, examples, techniques and insights to show how NLP can work for you. Brilliant outcomes: – Understand and master NLP step by step – Discover how to apply NLP to your life, right now – Change your thinking; change your life.

A Beginner’s Guide to Targeted Cancer Treatments

Posted onAuthorKieran Lamb

Author: Elaine Vickers Pages: 358 Size: 4 MB Format: PDF Publisher: Wiley-Blackwell
Published: 08 May, 2018
eISBN-13: 9781119126836

The accessible guide to the principles behind new, more targeted drug treatments for cancer. Written for anyone who encounters cancer patients, cancer data or cancer terminology, but have no more than a passing knowledge of cell biology. A Beginner’s Guide to Targeted Cancer Treatments provides an understanding of how cancer works and the many new treatments available.. Using over 100 original illustrations, this accessible handbook covers the biology and mechanisms behind a huge range of targeted drug treatments, including many new immunotherapies. Dr Vickers translates a complex and often overwhelming topic into something digestible and easily understood. She also explains what cancer is, how it behaves and how our understanding of cancer has changed in recent years.. Each chapter takes the reader through how new cancer drugs work and their benefits and limitations. With the help of this book, readers will be able to better understand more complex, in-depth articles in journals and books and develop their knowledge. This vital resource:. Offers the latest insights into cancer biology Provides a broad understanding of how targeted cancer treatments work Describes many of the new immunotherapy approaches to cancer treatment, such as checkpoint inhibitors and CAR-modified T cells Helps readers feel confident discussing treatment options with colleagues and patients Provides an overview of which treatments are relevant to each of the most common solid tumours and haematological cancers, and the rationale behind them Demystifies the jargon  terms such as the EMT, cancer stem cells, monoclonal antibodies, kinase inhibitors, angiogenesis inhibitors etc. Explains the resistance mechanisms to many new treatments, including issues such as the way cancer cells diversify and evolve and the complex environment in which they live

Mindfulness For Dummies, 2nd ed.

Posted onAuthorKieran Lamb

Author: Shamash Alidina Pages: 368 Size: 14.04 MB Format: PDF Publisher: For Dummies
Published: 11 November, 2014
eISBN-13: 9781118868201

Use mindfulness to relax and control anxiety, depression, stress and pain Whether you`re looking to control your depression and anxiety levels, improve concentration and reduce stress, or just want to restore balance in your life, Mindfulness For Dummies, 2 nd Edition shows you how to slow down, become aware of what is going on around you and react effectively. Focusing on breathing and other self-control techniques, the practice of mindfulness is scientifically proven to calm jittery nerves and free the mind of distracting thoughts, mental clutter and unrealistic expectations. With this easy-to-follow guide, you`ll discover how to pay attention to the present in order to change the way you think, feel and act. Covering the latest research on the effect of mindfulness on the brain, Mindfulness For Dummies, 2 nd Edition shows you how to break free from a downward spiral of negative thought and action, and empowers you to make positive choices that support your well-being. Use mindfulness to reduce stress and anxiety, combat pain and more Receive guidance on incorporating mindfulness into everyday life Establish your own mindfulness routine Access audio downloads of guided meditations Written by a professional mindfulness trainer, and packed with tips to incorporate this practice into your daily life, Mindfulness For Dummies, 2 nd Edition shows you how to reap the benefits of a more attentive life.

Mindfulness at Work For Dummies

Posted onAuthorKieran Lamb

Author: By Shamash Alidina And Juliet Adams. Pages: 399 Size: 8.66 MB Format: PDF Publisher: For Dummies
Published: 28 March, 2014
eISBN-13: 9781118727904

Master your mind, manage stress and boost your productivity! Mindfulness at Work For Dummies provides essential guidance for employees at all levels of an organization who are seeking more focus and clarity in their work. It explains how mindfulness can help employers wishing to implement mindful practices into the workplace, and provides leaders and mentors within an organization with the tools they need to become more effective leaders and coaches. The audio download contains guided mindfulness exercises and meditations suited to workplace scenarios, a core feature of mindfulness programmes. Mindfulness at Work For Dummies includes: An introduction to mindfulness, and how it can help improve working behaviour An explanation of how the brain retains new mindful working patterns…with a bit of practice! Useful tips on incorporating mindfulness into your working day How organisations can benefit from implementing mindful approaches to work Guidance for leaders on how mindfulness can help develop their leadership qualities

Team-Based Oncology Care: The Pivotal Role of Oncology Navigation

Posted onAuthorKieran Lamb

Shockney, LD Pages: 368 Size: 3.23 MB Format: PDF Publisher: Springer International Publishing
Published: 01 January, 2018
eISBN-13: 9783319690384

This book discusses how effective navigation requires a team approach to oncology care and should never be considered an “add-on” resource or service. The Academy of Oncology Nurse & Patient Navigators (AONN) is the only national professional organization for navigation professionals, and has more than 6,000 members, 90% of which are oncology nurse navigators. They are the experts on creating team-based programs, which remove the risk of others trying to reinvent the wheel by designing a navigation program from scratch. They also understand the role of effective navigation across the entire continuum of care, and understand and are able to apply other key aspects of navigation, including clinical trial screenings and tumor board coordination and monitoring, as well as measurement using evidence-based navigation metrics, to name but a few.It is the only book designed to educate and support anyone developing a new navigation program, or wanting to improve one they have created.As such it offers a guide for cancer centers needing to develop and implement an oncology navigation program; understand and successfully meet and exceed the Commission on Cancer accreditation standards linked to navigation; expand or improve their current navigation program as well as demonstrate its value using reliable measurable results, including patient satisfaction and improved- quality clinical outcomes. This comprehensive book also provides insights into applying the information presented to the real world of oncology care.

Resonate: Present Visual Stories that Transform Audiences

Posted onAuthorKieran Lamb

Author: Nancy Duarte. Pages: 276 Size: 46.31 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 27 September, 2010
eISBN-13: 978111801487

Reveals the underlying story form of all great presentations that will not only create impact, but will move people to action Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they`ve wasted their time? All too often, presentations don`t resonate with the audience and move them to transformative action. Just as the author`s first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author`s approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you`ll convey your content with passion, persuasion, and impact. Author has a proven track record, including having created the slides in Al Gore`s Oscar-winning An Inconvenient Truth Focuses on content development methodologies that are not only fundamental but will move people to action Upends the usual paradigm by making the audience the hero and the presenter the mentor Shows how to use story techniques of conflict and resolution Presentations don`t have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with Resonate .

Ideas Are Free

Posted onAuthorKieran Lamb

Author: Robinson, Alan G, Dean M. Schroeder Schroeder, Dean M. Pages: 255 Size: 1.07 MB Format: PDF Publisher: Berrett-Koehler Publishers
Published: 09 January, 2006
eISBN-13: 9781605090177

The fact is, because they’re the ones doing the day-to-day work, front-line employees see a great many problems and opportunities that their managers don’t. But most organisations do very poorly at tapping into this extraordinary potential source of revenue-enhancing and savings-generating ideas.

Drawing on extensive research and experience in more than 300 organisations around the world, Alan Robinson and Dean Schroeder show precisely how to take advantage of the virtually free, perpetually renewable resource of employee ideas.

True excellence and sustainable competitive advantage—in every area, from productivity, to responsiveness, keeping costs low, quality and service delivery—is only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.

Business Storytelling For Dummies

Posted onAuthorKieran Lamb

Author: By Karen Dietz, Phd And Lori L. Silverman. Pages: 387 Size: 12.24 MB Format: PDF Publisher: For Dummies
Published: 12 April, 2013
eISBN-13: 978111873028

Use storytelling to influence people and move them to action Need to get your point across? Get staff on board with change? Foster collaboration? Increase sales? Strengthen employee engagement? Build customer loyalty? Drive innovation and creativity? Capture best practices? Align people around a goal? Grow your business? Business Storytelling For Dummies can help you do this and more.

  • Expert advice with real-world examples
  • Proven case studies, tips, and templates
  • How to get results by capturing, crafting, telling stories, and more

The Mediation Process: Practical Strategies for Resolving Conflict, 4th ed.

Posted onAuthorKieran Lamb

Author: Christopher W. Moore. Pages: 707 Size: 3.96 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 28 April, 2014
eISBN-13: 9781118419748

This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful “how to” approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners.

The Promise of Mediation: The Transformative Approach to Conflict, 2nd ed.

Posted onAuthorKieran Lamb

Author: Robert A. Baruch Bush, Joseph P. Folger. Pages: 305 Size: 1.14 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 10 November, 2004
eISBN-13: 9780787976743

The award-winning first edition of “The Promise of Mediation”, published ten years ago, is a landmark classic that changed the field`s understanding of the theory and practice of conflict intervention. That volume first articulated the `transformative model` of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others. In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including a compelling description of how the field has moved toward increasing acceptance of the transformative model; a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples; a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively; clarifications of common misconceptions about the model; and, a vision for the future that shows how the model can coexist with other approaches and where the `market` for transformative mediation is emerging. This volume is a foundational resource on transformative practice, for both readers of the first edition and new readers – including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. More generally, this book will strike a chord with anyone interested in humanizing our social institutions and building on a relational vision of society.

Mediating Dangerously: The Frontiers of Conflict Resolution

Posted onAuthorKieran Lamb

Author: Kenneth Cloke. Pages: 269 Size: 1.59 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 20 June, 2001
eISBN-13: 9780787959296

Sometimes it`s necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. “Mediating Dangerously” shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change. “Mediating Dangerously” shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

Beyond Neutrality: Confronting the Crisis in Conflict Resolution

Posted onAuthorKieran Lamb

Author: Bernard S. Mayer. Pages: 334 Size: 917 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 13 May, 2004
eISBN-13: 9780787974060

In this thought-provoking, passionately written book, Bernard Mayer an internationally acclaimed leader in the field dares practitioners to ask the hard questions about alternative dispute resolution.

  • What`s wrong with conflict resolution?
  • Why aren`t more individuals and organizations using conflict resolution when they have a problem?
  • Why doesn`t the public know more about it?
  • What are the limits of conflict resolution?
  • When does conflict resolution work and when does it not?

Offering a committed practitioner`s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

The Idea-Driven Organization

Posted onAuthorKieran Lamb

Author: Alan G. Robinson, Dean M. Schroeder. Pages: 138 Size: 2.46 MB Format: EPUB Publisher: Berrett-Koehler Publishers
Published: 31 March, 2014
eISBN-13: 9781626561250

Most companies, if they solicit employee ideas at all, essentially just set up a suggestion box, which employees know from experience is where ideas go to die. So nothing happens. But innovation is not an option – it’s the key to survival. And innovation needs new ideas. So where are those ideas going to come from? Using numerous examples, Robinson and Schroeder argue that the employees who interact directly with your customers, make your products, and provide your services are in the best position to see where problems exist and what improvements and new offerings would have the most impact. Robinson and Schroeder explain how leaders can build the kind of idea-driven company capable of implementing 50 to 100 or more ideas per employee per year. Drawing on their work with companies world-wide, they show what’s needed to put together a management team open to grassroots innovation and describe the strategies, policies, and practices that encourage – and those that discourage – employee ideas. They detail exactly how high-performing idea processes work and how to design one customized for your organization – including advice for teaching people how to come up with new ideas. The best ideas may come from the bottom, but they have to be systematically solicited from the top.

Summary The Idea-Driven Organization – Review and Analysis of Robinson and Schroeder’s Book

Posted onAuthorKieran Lamb

Author: Businessnews Publishing Pages: 25 Size: 1.35 MB Format: EPUB Publisher: Must Read Summaries
Published: 01 July, 2015
eISBN-13: 9782511036068

The must-read summary of Alan Robinson and Dean Schroeder`s book: “”The Idea-Driven Organization””.This complete summary of the ideas from Alan Robinson and Dean Schroeder`s book “”The Idea-Driven Organization”” details how the best ideas to improve a business often come from the front-line. According to Robinson and Schroeder, you should listen to these ideas and apply them. This is exactly what an idea-driven organisation does. For this concept to work, organisations must have systems in place to push and pull these ideas.There are five steps to building an idea-driven organisation:1. Understand the power of front-line ideas2. Realise this needs different leadership3. Align your strategy and management4. Implement your front-line idea system5. Use these ideas to innovateAdded-value of this summary:

  • Save time
  • Understand the power of front-line ideas
  • Build an idea-driven organisation and benefit from innovative ideas

To learn more, read ”The Idea-Driven Organization’ and start listening to those that know your business the best!

The Complete Dentist: Positive Leadership and Communication Skills for Success

Posted onAuthorKieran Lamb

Author: By Barry Polansky. Pages: 266 Size: 1.66 MB Format: PDF Publisher: Wiley-Blackwell
Published: 27 September, 2017
eISBN-13: 9781119250814

The Complete Dentist: Positive Leadership and Communication Skills for Success is a one-of-a-kind guide to starting and running an effective and successful dental practice. . Presents tried-and-true ideas and methods for effective communication, blending positive psychology with leadership in dentistry Describes the five elements of success and happiness, offering pathways to a flourishing dental practice Considers the reasons why communication and leadership skills are important for dentists

Midwifery Essentials: Labour: Volume 3, 2nd ed.

Posted onAuthorKieran Lamb

Author: Baston, Helen;hall, Jenny Pages: 225 Size: 3.15 MB Format: PDF Publisher: Churchill Livingstone
Published: 18 April, 2017
eISBN-13: 9780702071393

The second edition of the popular Midwifery Essentials series continues to help readers understand and master a range of core issues safely and with confidence!

Written by leading midwifery academics, each book in the series provides a user-friendly source of information which has been fully updated throughout to reflect the latest evidence-base for current practice. Now with an improved design to make learning as easy as possible, each paperback in the series focuses on the importance of communication and contemporary women-centred care and presents helpful ‘scenarios’ to encourage debate and reflection.

The Midwifery Essentials series is ideal for all midwives – whether qualified or in training – and is also helpful to nurses and HCAs working in the maternity environment.

  • Fully updated to provide a useful, friendly source of information
  • Strong focus on contemporary women-centred care
  • Designed to stimulate debate and reflection upon current practice, local policies and procedures
  • Scenarios enable practitioners to understand the context of maternity care and explore their role in safe and effective service provision
  • Helpful ‘jigsaw’ approach enables readers to explore specific topics from a variety of perspectives e.g. consent, safety and health promotion
  • Explains the professional and legal issues surrounding clinical procedures
  • Chapters designed to be read as a ‘standalone’ or in succession
  • Emphasises the crucial role of effective communication
  • Makes reference to the latest national and international guidelines
  • Contains new scenarios to reflect recent changes in practice
  • Improved layout aids retention and learning
  • Fully updated throughout with the latest evidence base for clinical skills and procedures
  • Embraces the principles of ‘Better Births’

Midwifery Essentials: Postnatal: Volume 4, 2nd ed.

Posted onAuthorKieran Lamb

Author: Baston, Helen;hall, Jenny Pages: 201 Size: 2.23 MB Format: PDF Publisher: Churchill Livingstone
Published: 17 April, 2017
eISBN-13: 9780702071447
eISBN-10: 0702071447
Print ISBNs: PB: 9780702071003, 0702071005

The second edition of the popular Midwifery Essentials series continues to help readers understand and master a range of core issues safely and with confidence!

Written by leading midwifery academics, each book in the series provides a user-friendly source of information which has been fully updated throughout to reflect the latest evidence-base for current practice. Now with an improved design to make learning as easy as possible, each paperback in the series focuses on the importance of communication and contemporary women-centred care and presents helpful ‘scenarios’ to encourage debate and reflection.

The Midwifery Essentials series is ideal for all midwives – whether qualified or in training – and is also helpful to nurses and HCAs working in the maternity environment.

  • Fully updated to provide a useful, friendly source of information
  • Strong focus on contemporary women-centred care
  • Designed to stimulate debate and reflection upon current practice, local policies and procedures
  • Scenarios enable practitioners to understand the context of maternity care and explore their role in safe and effective service provision
  • Helpful ‘jigsaw’ approach enables readers to explore specific topics from a variety of perspectives e.g. consent, safety and health promotion
  • Explains the professional and legal issues surrounding clinical procedures
  • Chapters designed to be read as a ‘standalone’ or in succession
  • Emphasises the crucial role of effective communication
  • Makes reference to the latest national and international guidelines
  • Contains new scenarios to reflect recent changes in practice
  • Improved layout aids retention and learning
  • Fully updated throughout with the latest evidence base for clinical skills and procedures
  • Embraces the principles of ‘Better Births’

Midwifery Essentials: Basics: Volume 1, 2nd ed.

Posted onAuthorKieran Lamb

Author: Baston, Helen;hall, Jenny;einion, Alys Bethan Pages: 259 Size: 2.75 MB Format: PDF Publisher: Elsevier
Published: 20 April, 2017
eISBN-13: 9780702071331

The second edition of the popular Midwifery Essentials series continues to help readers understand and master a range of core issues safely and with confidence!

Written by leading midwifery academics, each book in the series provides a user-friendly source of information which has been fully updated throughout to reflect the latest evidence-base for current practice. Now with an improved design to make learning as easy as possible, each paperback in the series focuses on the importance of communication and contemporary women-centred care and presents helpful ‘scenarios’ to encourage debate and reflection.

The Midwifery Essentials series is ideal for all midwives – whether qualified or in training – and is also helpful to nurses and HCAs working in the maternity environment.

  • Fully updated to provide a useful, friendly source of information
  • Strong focus on contemporary women-centred care
  • Designed to stimulate debate and reflection upon current practice, local policies and procedures
  • Scenarios enable practitioners to understand the context of maternity care and explore their role in safe and effective service provision
  • Helpful ‘jigsaw’ approach enables readers to explore specific topics from a variety of perspectives e.g. consent, safety and health promotion
  • Explains the professional and legal issues surrounding clinical procedures
  • Chapters designed to be read as a ‘standalone’ or in succession
  • Emphasises the crucial role of effective communication
  • Makes reference to the latest national and international guidelines
  • Contains new scenarios to reflect recent changes in practice
  • Improved layout aids retention and learning
  • Fully updated throughout with the latest evidence base for clinical skills and procedures
  • Embraces the principles of ‘Better Births’

Mayes’ Midwifery, 15th ed.

Posted onAuthorKieran Lamb

Author: Macdonald, Sue;johnson, Gail Pages: 1,221 Size: 32.75 MB Format: PDF Publisher: Bailliere Tindall
Published: 14 August, 2017
eISBN-13: 9780702063367

Mayes Midwifery retains all of the features that characterised the success of earlier editions – authority, accessibility and comprehensiveness – while addressing the wider context of current midwifery practice by applying evidence into practice.

The book explores anatomy and applied physiology, a wide range of public health issues, as well as cultural competence. Fast moving areas such as professional and leadership issues, fertility control, genetics, foetal development, medical problems in pregnancy and care of the new born and baby with complex needs are brought right up to date.

The latest edition of Mayes’ Midwifery has also been redesigned to further assist with engagement of the topics while the artwork programme has been upgraded to help with the understanding of complex physiological processes. As with the previous edition, the book also comes with an associated website containing over 600 MCQs, case studies, and reflective activities together with a wealth of other learning tools.

Mayes’ Midwifery 15th edition is an essential tool for midwives at every stage of their professional career – student midwives seeking knowledge, skills and guidance on their journey to becoming midwives – midwives returning to practice and for qualified midwives wherever they work. Nurses and health care assistants working on maternity units in the UK and overseas will also find the volume an important resource.

  • New edition of a classic textbook updated and designed for today’s midwifery student!
  • Chapters authored by experts in their field, including midwifery academics and clinicians as well as allied professionals such as researchers, physiotherapists, neonatal nurse specialists, social scientists and legal experts
  • Evidence and research based throughout to help facilitate safe clinical practice
  • Learning outcomes and key points help readers structure their study and recap on what they have learned
  • Reflective activities encourage the application of theory to practice
  • Contains practice based tools and checklists
  • Presents and discusses the latest national and international guidelines
  • Associated website with over 600 MCQs, reflective activities to encourage the application of theory to practice, case studies and additional learning tools
  • Downloadable image bank to assist readers with essay preparation and other assignments
  • Suitable for use in normal community and midwife led arenas, high tech environments and more rural areas of clinical practice
  • Brand new design – incorporating helpful learning features – aids reader engagement and retention of facts
  • Updated artwork program helps clarify complex physiological processes and other challenging concepts

Perfect phrases for setting performance goals, 2nd ed.

Posted onAuthorKieran Lamb

Author: Douglas Max, Robert Bacal. Pages: 209 Size: 936 KB Format: PDF Publisher: McGraw-Hill USA
Published: 20 November, 2010
eISBN-13: 9780071759335

This title presents the right phrase for every situation…Every time. “Perfect Phrases for Setting Performance Goals” provides hundreds of precisely worded future performance goals. You can put them to use for virtually any purpose, from sales and profit goals, quality and productivity goals, and on-time performance personal development goals. Learn the most effective language for: focus your people on the most important parts of their jobs; clearly communicate your expectations; align employee goals with organizational priorities; improve productivity and morale in the workplace; reduce disagreements during performance reviews; and, raise the bar for performance.

Dental Fear and Anxiety in Pediatric Patients

Posted onAuthorKieran Lamb

Author: [edited By] Caroline Campbell. Pages: 255 Size: 7.87 MB Format: PDF Publisher: Springer Verlag
Published: 01 January, 2017
eISBN-13: 9783319487298

This book is a comprehensive guide to pediatric dental fear/anxiety (DFA) and phobia that will provide practitioners with a full understanding of the etiology, prevalence, assessment, and management of these conditions. The coping styles of children when under stress are explored, with discussion of their relevance to the assessment visit and treatment allocation. Practical treatment techniques are comprehensively covered, from non-pharmacological behavioral strategies relevant for children with no or mild DFA to those approaches more appropriate for children with severe DFA/phobia. The importance of the use of language and communication skills to build rapport and allay anxiety is explored. Relaxation and hypnosis techniques are described, with guidance on how to introduce these to patients and their parents/carers. Techniques that help children cope when receiving injections are detailed, including systematic needle desensitization; these provide practitioners with options to help resolve DFA and phobia regarding needles. Intravenous sedation, including the challenge of cannulation, is covered comprehensively. Furthermore, cognitive behavioral therapy is presented, with suggestion of practical self-help material when appropriate. The closing chapter looks to the future, discussing the barriers to and the changes required for the creation of more child-centered DFA services.

A Patient-Centered Approach for the Chronically-Ill

Posted onAuthorKieran Lamb

Author: Switankowsky, Irene S. Pages: 84 Size: 981 KB Format: PDF Publisher: University Press Of America
Published: 16 November, 2015
eISBN-13: 9780761866275

A Patient-Centered Approach to the Chronically-Ill addresses the unique needs of chronically-ill patients and the challenges they present for medical doctors. This book features four principles of the patient-centered approach that can be used by physicians in treating chronically-ill patients. By adhering to these four principles, physicians will be able to humanely treat chronically-ill patients with the care and attention that they need in order to encourage them to manage their symptoms in the best possible way.

Project Management For Dummies 5th ed.

Posted onAuthorKieran Lamb

Pages: 459 Size: 6.73 MB Format: PDF Publisher: For Dummies
Published: 06 September, 2017
eISBN-13: 9781119348924

The bestselling ‘bible’ of project management In today’s time-crunched, cost-conscious global business environment, tight project deadlines and stringent expectations are the norm. So how can you juggle all the skills and responsibilities it takes to shine as a project management maven? Updated in a brand-new edition, Project Management For Dummies offers everything you need to successfully manage projects from start to finish-without ever dropping the ball. Written by a well-known project management expert, this hands-on guide takes the perplexity out of being a successful PM, laying out all the steps to take your organizational, planning, and execution skills to new heights. Whether it’s managing distressed projects, embracing the use of social media to drive efficiency and improve socialization, or resolving conflicts that occur during a project, the soup-to-nuts guidance inside will help you wear your project management hat more prominently-and proudly. Get the latest in industry best practices reflecting

  • PMBOK 6
  • Motivate any team to gain maximum productivity
  • Execute projects on time and with maximum efficiency
  • Prepare for the Project Management Professional (PMP) certification exam

It’s never been easier to execute projects on time, on budget, and with maximum efficiency.

Managing Millennials For Dummies

Posted onAuthorKieran Lamb

Author: Hannah Ubl, Lisa Walden, Debra Arbit. Pages: 435 Size: 7.04 MB Format: PDF Publisher: For Dummies
Published: 06 April, 2017
eISBN-13: 9781119310235

Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You’ll learn just what makes them tick—they’re definitely not the workers of yesteryear—and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You’ll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won’t they use the phone?

Millennials are the product of a different time, with different values, different motivations, and different wants—and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they’re really capable of.

  • Learn how Millennials are changing the way work gets done
  • Understand new motivations, attitudes, values, and drive
  • Recruit, motivate, engage, and retain incredible emerging talent
  • Discover the keys to optimal Millennial management

The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats—but the that couldn’t be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management—if you’re not getting what you need from your Millennials, it’s time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.

Career Development All-in-One For Dummies

Posted onAuthorKieran Lamb

Pages: 675 Size: 5.13 MB Format: PDF Publisher: For Dummies
Published: 30 March, 2017
eISBN-13: 9781119363170

Take control of your career today Want to get ahead in the workplace? Learn new skills and increase your visibility as a leader in your company with the help of this practical, hands-on guide to professional development. You`ll find new techniques for being a better leader, tips for writing better emails, rules for running more effective meetings, and much more. Plus, you`ll discover how to give presentations that will keep your audience engaged and learn to be a more mindful person. Combined from seven of the best For Dummies books on career development topics, Career Development All-in-One For Dummies is your one-stop guide to taking control of your career and improving your professional life. Perfect on its own or as part of a formal development program, it gives you everything you need to advance your career.

  • Become a better leader
  • Manage your time wisely
  • Write effective business communications
  • Manage projects more effectively

Success is an individual responsibility so put your professional future in your own hands with this guide!

Business Writing For Dummies

Posted onAuthorKieran Lamb

Author: Natalie Canavor. Pages: 363 Size: 2.84 MB Format: PDF Publisher: For Dummies
Published: 05 April, 2017
eISBN-13: 9781119369011

The ability to write well is a key part of your professional success. From reports and presentations to emails and Facebook posts, whether you’re a marketer, customer service rep, or manager, being able to write clearly and for the right audience is critical to moving your business forward. The techniques covered in this new edition of Business Writing For Dummies will arm you with the skills you need to write better business communications that inform, persuade, and win business.

How many pieces of paper land on your desk each day, or emails in your inbox? Your readers–the people you communicate with at work–are no different. So how can you make your communications stand out and get the job done? From crafting a short and sweet email to bidding for a crucial project, Business Writing For Dummies gives you everything you need to achieve high-impact business writing.

  • Draft reports, proposals, emails, blog posts, and more
  • Employ editing techniques to help you craft the perfect messages
  • Adapt your writing style for digital media
  • Advance your career with great writing

In today’s competitive job market, being able to write well is a skill you can’t afford to be without

Business coaching & mentoring for dummies 2nd ed.

Posted onAuthorKieran Lamb

Author: Marie Taylor, Steve Crabb. Pages: 435 Size: 4.33 MB Format: PDF Publisher: For Dummies
Published: 03 July, 2017
eISBN-13: 9781119363934

Business Coaching & Mentoring For Dummies explores effective coaching strategies that guide you in coaching and mentoring your colleagues. With insight into key coaching concepts and an impressive range of tools, this easy-to-use resource helps you transform your team—and yourself in the process! Written from the perspective of a business coach, this comprehensive book explores the practical coaching skill set, tools, and techniques that will help you along your way, and explains how to identify who to coach, what to coach, how to coach, and when to coach. Whether you have experience in a coaching and mentoring role or you’re new to the coaching game, this is a valuable must-have resource.

The right approach to business coaching can take your company from good to great—it can also improve employee satisfaction, employee loyalty, team morale, and your bottom line. The trick is to approach business coaching in a way that is effective and flexible, ensuring that you achieve results while meeting the unique needs of your team. This comprehensive text will help you:

  • Understand the foundational concepts of business coaching and mentoring
  • Discover how proper coaching and mentoring methods can help get a business on the right track
  • Identify and leverage tools to develop your business leadership mindset
  • Create a successful personal and business identity with the support and guidance of a coach

Business Coaching & Mentoring For Dummies is an essential resource for business owners, business leaders, coaches, and mentors who want to take their skills to the next level

Talent Management in Healthcare

Posted onAuthorKieran Lamb

Author: Paul Turner. Pages: 363 Size: 2.11 MB Format: PDF Publisher: Springer Verlag
Published: 01 January, 2018
eISBN-13: 9783319578880

Providing a global perspective on the increasingly important concept of talent management in the health sector, this significant new text brings together evidence and research findings to suggest how healthcare organisations can attract and retain talent. The demand for healthcare in many countries often exceeds the supply of those who can provide it, and with case studies from Asia, the UK and the US, this book provides geographical insights into the extent of this global challenge. Topics discussed include employee engagement, employer branding, retention and succession planning. Talent Management in Healthcare offers readers a substantial guide and provides a sustainable talent strategy for organisations within the healthcare industry. An invaluable contribution to research on human resource development, this book will be of interest to academics and practitioners involved in organisational development, human resource management and healthcare management.

Public Speaking: Finding Your Voice

Posted onAuthorKieran Lamb

Author: Osborn, Michael,, Suzanne Osborn Osborn, Suzanne, Randall Osborn Osborn, Randall, Kathleen J. Turner Turner, Kathleen J. Pages: 477 Size: 15.98 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 30 September, 2014
eISBN-13: 9781292070551

Helps students become better speakers in their classrooms, workplaces, and communities This top-selling, comprehensive introductory public speaking title highlights and develops the theme of “Finding Your Voice.” It helps students develop as speakers and as people, as they gain presentation skills and confidence, discover causes that interest and engage them, and give them a sense of purpose. This theme reinforces the book’s primary goal of helping students to become better communicators in their classrooms, workplaces and communities.

Planning Your Research And How To Write It

Posted onAuthorKieran Lamb

Author: Aziz Nather. Pages: 364 Size: 32.57 MB Format: PDF Publisher: World Scientific Pub Co Pte
Published: 21 October, 2015
eISBN-13: 9789814651059

This book is a practical guide for residents and young researchers who are planning to embark on research. It details the significant planning one must first do including choosing a suitable experienced clinician as a supervisor, sourcing for a “winning idea” with significant clinical impact, performing a proper review of literature, defining clearly the objectives to be set and adopting the appropriate methodology. Statistical evaluation must be done from the start of the research to define adequate sample size and also for evaluation of the results. It also advises how one should draw upon relevant and appropriate conclusions from the results obtained. The ethics of research is also discussed. An all-important factor in research is the procurement of research grants. Readers are guided how to write a proper research proposal to secure these much needed grants. Many research papers end up as presentations only in local or international conferences. An important additional objective of this book is to guide young researchers how to write their finished product – as a publication in an important international, refereed journal or as a thesis. Chapters have been specially written with tips for scientific writing, selecting the right journal, writing for an original article for a journal, a review article, a case report as well as for a thesis. Tips are also written on what reviewers of a journal look for in an article as well as what examiners look for in a thesis.

Storytelling with Data

Posted onAuthorKieran Lamb

Author: Cole Nussbaumer Knaflic Pages: 284 Size: 2.44 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 09 October, 2015
eISBN-13: 9781119002260

Don`t simply show your data tell a story with it! Storytelling with Data teaches you the fundamentals of data visualization and how to communicate effectively with data. You`ll discover the power of storytelling and the way to make data a pivotal point in your story. The lessons in this illuminative text are grounded in theory, but made accessible through numerous real-world examples ready for immediate application to your next graph or presentation. Storytelling is not an inherent skill, especially when it comes to data visualization, and the tools at our disposal don`t make it any easier. This book demonstrates how to go beyond conventional tools to reach the root of your data, and how to use your data to create an engaging, informative, compelling story. Specifically, you`ll learn how to:

  • Understand the importance of context and audience
  • Determine the appropriate type of graph for your situation
  • Recognize and eliminate the clutter clouding your information
  • Direct your audience`s attention to the most important parts of your data
  • Think like a designer and utilize concepts of design in data visualization
  • Leverage the power of storytelling to help your message resonate with your audience

Together, the lessons in this book will help you turn your data into high impact visual stories that stick with your audience. Rid your world of ineffective graphs, one exploding 3D pie chart at a time. There is a story in your data Storytelling with Data will give you the skills and power to tell it!

The outstanding middle manager: how to be a healthy, happy, high-performing mid-level manager

Posted onAuthorKieran Lamb

Author: Gordon Tinline And Cary Cooper. Pages: 208 Size: 1.25 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 September, 2016
eISBN-13: 9780749474676

Recent research shows that the number of people in senior specialist and middle management positions is growing. As organizations continue to flatten, the middle becomes the place where many will spend the majority of their careers. The Outstanding Middle Manager is the new guide to dealing with those pressures specific to the role and maximizing the opportunities to forge a fulfilling and balanced career in the middle. Drawing on the latest research into workplace trends, strategic management and work-life balance, Tinline and Cooper focus on middle management as an opportunity level. Readers can discover: strategies for managing upwards as well as downwards, how to deal effectively with generational differences and an evolving workplace, influencing, empowerment and team-building skills, and stress- and life-management strategies that bring clarity and purpose. With a focus on lateral development and progression as a career choice, The Outstanding Middle Manager empowers readers to take control of their mid-level career to become more fulfilled, more resilient and more satisfied.

Writing for Publication in Nursing and Healthcare

Posted onAuthorKieran Lamb

Author: Edited By Karen Holland, Roger Watson. Pages: 288 Size: 4.79 MB Format: PDF Publisher: Wiley-Blackwell
Published: 24 July, 2012
eISBN-13: 9781118302453

Writing for Publication in Nursing and Healthcare is an invaluable guide to ‘getting it right’, focusing on all aspects of writing for publication. It will help the reader to develop skills in writing articles, book reviews and other forms of publications, and can also be used as an aide-memoire for editors and journal or book reviewers. It explores: How to get started How to write various forms of publication including abstracts, papers, book reviews, journal articles and books Good practice in reviewing The editorial process Ethical and legal aspects of publishing Offering guidance, tips, examples and activities, this practical how-to book written by experts in the field is essential reading for all nurses and healthcare professionals.

Managing in Health and Social Care

Posted onAuthorKieran Lamb

Author: Vivien Martin, Julie Charlesworth And Euan Henderson. Pages: 380 Size: 2.46 MB Format: PDF Publisher: Routledge Ltd – M.U.A.
Published: 25 February, 2010
eISBN-13: 9780203856932

Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings are used to illustrate techniques for managing people, resources, information, projects and change. This new edition has been extensively revised and updated, and includes many new case studies and examples, as well as a new chapter on motivation. It covers topics such as:

  • interorganisational and interprofessional working
  • leadership
  • responding to the needs of service users
  • the service environment
  • accountability and risk
  • working with a budget
  • standards and quality
  • managing change.

The authors explore how managers can make a real and positive difference to the work of organisations providing health and social care. They consider what effectiveness means in managing care services, the values that underpin the services, the roles of leaders and managers in developing high-quality service provision, and the necessary skills and systems to enable service users to contribute to planning and evaluation. Managing in Health and Social Care is a practical textbook for students of management in health and social care, whether at undergraduate or postgraduate level. It includes case studies with textual commentary to reinforce learning, activities, key references and clear explanations of essential management tools and concepts.

Losing Our Way In Healthcare: The Impact Of Reform

Posted onAuthorKieran Lamb

Author: Campbell, Kevin R. Pages: 164 Size: 2.19 MB Format: PDF Publisher: World Scientific Pub Co Pte
Published: 09 July, 2015
eISBN-13: 9789814616829

Healthcare in the US is rapidly changing. The changes that are occurring as a result of the Affordable Care Act (ACA) or “Obamacare” will forever modify the way in which doctors and patients interact. This book is a collection of essays that initially are a heartfelt description of the author`s passion for patient care and an exploration of the “art” of healing. These essays then go on to explore healthcare reform in the US and how the proposed (and ongoing) changes in the healthcare system are likely to impact the practice of medicine and ultimately affect the doctor-patient relationship. The essays explore ethical concerns and leave us wondering just how medicine will be practiced in the future.

Leadership and Nursing Care Management

Posted onAuthorKieran Lamb

Author: Huber, Diane Pages: 546 Size: 9.53 MB Format: PDF Publisher: Saunders
Published: 26 July, 2017
eISBN-13: 9780323449021

Features the most up-to-date, evidence-based blend of practice and theory related to the issues that impact nursing management and leadership today. A fresh, conversational writing style provides you with an easy-to-understand, in-depth look at these prevalent issues. Key topics include the nursing professional’s role in law and ethics, staffing and scheduling, delegation, cultural considerations, care management, human resources, outcomes management, safe work environments, preventing employee injury, and time and stress management.

Leadership and Nursing: Contemporary Perspectives, 2nd ed.

Posted onAuthorKieran Lamb

Author: John Daly, Sandra Speedy, Debra Jackson. Pages: 293 Size: 4.39 MB Format: PDF Publisher: Churchill Livingstone Australia
Published: 10 February, 2015
eISBN-13: 978072958153

Leadership and Nursing: Contemporary Perspectives 2e builds on the premise that nursing leadership is for all nurses — not just those who are authorised to hold a position within an organisation. In addition, this book explores how leadership is not possible until one has an understanding of self and what motivates others.

The text is aimed at senior undergraduate and postgraduate nursing students making the transition to practice as well as professional nurses seeking to strengthen their clinical practice and governance.

New chapters on:

  • Leadership and its influence on patient outcomes
  • Leadership and empowerment in nursing
  • Leadership and health policy
  • Developing and sustaining self
  • Interprofessional education (IPE): Learning together to practise collaboratively
  • Leadership and the role of professional organisations
  • Leading nursing in the Academy

How To Write a Paper

Posted onAuthorKieran Lamb

Author: Edited By George M. Hall. Pages: 171 Size: 1.22 MB Format: PDF Publisher: Bmj Books
Published: 17 October, 2012
eISBN-13: 9781118488621

This concise book is one of the best known guides to writing a paper for publication in biomedical journals. Its straightforward format – a chapter covering each of part of the structured abstract – makes it relevant and easy to use for any novice paper writer. How to Write a Paper addresses the mechanics of submission, including electronic submission, and how publishers handle papers, writing letters to journals abstracts for scientific meetings, and assessing papers. This new edition also covers how to write a book review and updated chapters on ethics, electronic publication and submission, and the movement for open access.

Excellence in Business Communication

Posted onAuthorKieran Lamb

Author: John V. Thill, Courtland L. Bovée. Pages: 673 Size: 25.98 MB Format: PDF Publisher: Pearson Education M.U.A.
eISBN-13: 9781292156668

For undergraduate courses in business communication. Develops Business Students’ Professional Communication Skills Following in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of mobile communication. In this Twelfth Edition of Bovee and Thill’s Excellence in Business Communication, the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasize fundamental skills and principles, including the importance of writing, listening, presenting, and other components of business communication. Featuring practical advice, time-tested processes, and real-world examples, Excellence in Business Communication is the premier text for honing and developing business students’ essential communication skills. MyBCommLab(R) not included.

Doing Research in Business and Management: an essential guide to planning your project

Posted onAuthorKieran Lamb

Author: Saunders, Mark N.K.;Lewis, Philip Pages: 276 Size: 2.28 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 31 October, 2017
eISBN-13: 9781292133539

Doing Research in Business and Management brings the theory and techniques of research methods to life and covers all of the areas of research, from a review of secondary data or literature, or writing a research proposal, to completing an entire research project. The concise and easy-to-read style combined with clear tables and diagrams makes it highly accessible. ‘Definition’ boxes explain key terms and ‘Research in practice’ boxes show how the research is used in real life, making this the book you need to successfully complete your project.

Clinical Communication in Medicine

Posted onAuthorKieran Lamb

Author: Editors, Jo Brown, Lorraine M. Noble, Alexia Papageorgiou, Jane Kidd. Pages: 279 Size: 1.24 MB Format: PDF Publisher: Wiley-Blackwell
Published: 02 November, 2015
eISBN-13: 9781118728239

Clinical Communication in Medicine brings together the theories, models and evidence that underpin effective healthcare communication in one accessible volume. Endorsed and developed by members of the UK Council of Clinical Communication in Undergraduate Medical Education, it traces the subject to its primary disciplinary origins, looking at how it is practised, taught and learned today, as well as considering future directions. Focusing on three key areas the doctor-patient relationship, core components of clinical communication, and effective teaching and assessment Clinical Communication in Medicine enhances the understanding of effective communication. It links theory to teaching, so principles and practice are clearly understood. Clinical Communication in Medicine is a new and definitive guide for professionals involved in the education of medical undergraduate students and postgraduate trainees, as well as experienced and junior clinicians, researchers, teachers, students, and policy makers.

Managing For Dummies

Posted onAuthorKieran Lamb

Author: By Bob Nelson And Peter Economy. Pages: 388 Size: 4.8 MB Format: PDF Publisher: For Dummies
Published: 03 June, 2010
eISBN-13: 9780470881156

The fast and easy way to learn how to manage people, projects, and teams. Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible. Gives practical advice on the most important aspects of managing, such as delegating as opposed to ordering, improving employees’ performances, getting your message across, understanding ethics and office policies, team building and collaboration, and much more.

  • Tips and advice for new and experienced managers
  • All-new chapters on employee encouragement and corporate social responsibility
  • Guidance on managing employees by leveraging the power of the Internet

Understanding and Managing Change in Healthcare

Posted onAuthorKieran Lamb

Author: Jaqui Hewitt-Taylor. Pages: 259 Size: 1.06 MB Format: PDF Publisher: Palgrave Higher Ed M.U.A.
Published: 30 October, 2013
eISBN-13: 9781137022776

Healthcare practice is always changing. Whether it is because of new evidence, new structures, or new policy, it is essential that professionals understand, evaluate and adapt to change effectively. This book offers a unique exploration of change specifically in healthcare, under the microscope of day-to-day practice. Illustrated with scenarios, case studies, and work examples, you`ll find it to be an exemplary guide to:

  • understanding reasons for change
  • adapting to change
  • planning, managing, and implementing change
  • exploring readiness, resistance, and barriers to change
  • dealing with setbacks or alterations
  • maintaining new ways of working
  • the multidisciplinary aspects of change
  • evaluating change
  • learning from change
  • disseminating new evidence derived from changed practice.

Whether you are a newly qualified practitioner, experienced professional, long-term manager, or policy-maker, this book has something for you.

Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience

Posted onAuthorKieran Lamb

Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience Author: Charles Kenney ; Foreword By Donald M. Berwick. Pages: 240 Size: 3.07 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 19 April, 2016
eISBN-13: 9781439863091

A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women — clinicians, administrators, frontline workers, trustees, and leaders — blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs.

Rethinking Lean in Healthcare

Posted onAuthorKieran Lamb

Author: Thomas G. Zidel. Pages: 199 Size: 1.78 MB Format: PDF Publisher: Productivity Press
Published: 05 August, 2016
eISBN-13: 9781315381169

This book deals with a hospital’s struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership’s arduous journey from rejecting the methodology to embracing it, to successful implementation. This book is important because many of our nation’s hospitals are besieged with financial difficulties with declining reimbursement and the public is losing confidence in our hospital’s ability to provide quality care without error. Lean can provide relief from these issues but only if it is properly implemented.

A Leadership Journey in Health Care: Virginia Mason’s Story

Posted onAuthorKieran Lamb

Author: Kenney, Charles Pages: 184 Size: 2.71 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 22 June, 2015
eISBN-13: 9781482299694

Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country. A Leadership Journey in Health Care: Virginia Mason`s Story supplies an inside look at process improvement from the world leader in applying Lean methods to health care. It presents key lessons learned as well as the best practices developed at Virginia Mason during its 12-year process improvement journey. Just as important, Virginia Mason`s culture of leadership at all levels sets it apart from others in the health care universe. Describing why it`s critical for leadership to be actively involved in any process improvement initiative, the book illustrates exactly what leadership looks like at all levels within Virginia Mason. In the book, bestselling author Charles Kenney introduces breakthrough new work at Virginia Mason that most health care audiences have yet to read about. He details the reasons why governance has played such a big role in Virginia Mason`s success and discusses a game-changing initiative concerning respect for people. After reading this book, you will better understand the active leadership style that has propelled Virginia Mason`s success. By following the best practices and lessons learned, you will be prepared to teach, coach, and encourage your team to achieve streamlined and standardized work, sustained improvements, and increased patient satisfaction. Foreword by Carolyn Corvi, Virginia Mason Health System/Virginia Mason Medical Center Boards of Directors; Retired Vice President and General Manager, Boeing Commercial Airplanes.

Transparency: How Leaders Create a Culture of Candor

Posted onAuthorKieran Lamb

Author: Warren Bennis, Daniel Goleman, James O`Toole ; With Patricia Ward Biederman. Pages: 146 Size: 862 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 30 April, 2008
eISBN-13: 978047036827

In Transparency , the authors a powerhouse trio in the field of leadership look at what conspires against “a culture of candor” in organizations to create disastrous results, and suggest ways that leaders can achieve healthy and honest openness. They explore the lightning-rod concept of “transparency” which has fast become the buzzword not only in business and corporate settings but in government and the social sector as well. Together Bennis, Goleman, and O`Toole explore why the containment of truth is the dearest held value of far too many organizations and suggest practical ways that organizations, their leaders, their members, and their boards can achieve openness. After years of dedicating themselves to research and theory, at first separately, and now jointly, these three leadership giants reveal the multifaceted importance of candor and show what promotes transparency and what hinders it. They describe how leaders often stymie the flow of information and the structural impediments that keep information from getting where it needs to go. This vital resource is written for any organization business, government, and nonprofit that must achieve a culture of candor, truth, and transparency.

Great Answers to Tough Questions at Work

Posted onAuthorKieran Lamb

Author: Michael Dodd. Pages: 313 Size: 1.42 MB Format: PDF Publisher: Capstone Publishing Ltd
Published: 24 May, 2016
eISBN-13: 9780857086419

The essential guide to turning tough questions into positive opportunities Difficult questions can be thrown at you from your first job interview through to challenges you get when you ve made it to the top. If you find yourself on the firing line on a regular or occasional basis this is the perfect go-to guide to help you turn tough questions into positive opportunities. Great Answers to Tough Questions at Work promotes a confident `win-win-win` mindset for questioner, answerer and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers however challenging, vicious, tricky or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions which all ambitious people in the workplace have to face along their journey, whatever stage of their career.

  • Contains critical communication skills for executives, managers, leaders and those aspiring to fill these roles
  • Covers a wide range of work place scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries and cross-examination
  • Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way
  • Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

Posted onAuthorKieran Lamb

Author: Willett, Alan Pages: 240 Size: 1.16 MB Format: PDF Publisher: Amacom
Published: 29 November, 2016
eISBN-13: 9780814437612

The control-freak, the narcissist, the slacker, the cynic… Difficult people are the worst part of a manager`s job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with–and it`s your responsibility to do it.

Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches.

Once you realize the potential for change, the book`s simple steps, examples, and scripts explain how to right even the most hopeless situations. You`ll learn how to:

  • Master the necessary mindset
  • Explain the problem calmly in a short feedback session
  • Get a commitment to change, and follow up
  • Coach others to replicate the process
  • Develop the situational awareness required to spot trouble even earlier in the future

Every manager has “problem people.” What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.

Oxford Textbook of Palliative Medicine (5 ed.)

Posted onAuthorKieran Lamb

Author: Nathan Cherny, Marie Fallon, Stein Kaasa, Russell K. Portenoy, and David C. Currow
Format: Webpage Publisher: Oxford University Press
Published: 2015
Print ISBN-13: 9780199656097
DOI: 10.1093/med/9780199656097.001.0001

This new edition of the Oxford Textbook of Palliative Medicine has been thoroughly updated to offer a truly global perspective in this field, and new sections include information on assessment tools, care of patients with cancer, and the management of issues in the very young and the very old. It covers all the new and emerging topics, and the multi-disciplinary nature of palliative care is emphasized throughout, covering areas from ethical and communication issues, the treatment of symptoms, and the management of pain.

Oxford Handbook of Neonatology (2 ed.)

Posted onAuthorKieran Lamb

Author: Lorraine Avery and Sue Beckwith
Format: Webpage Publisher: Oxford University Press
Published: 2017
Print ISBN-13: 9780198703952
DOI: 10.1093/med/9780198703952.001.0001

A user-friendly guide for all healthcare professionals involved in the care of newborns. Accessible, practical, and updated with the latest evidence, this new addition to the bestselling Oxford Medical Handbook series is a key resource designed for use at the cot-side. Using guidance from the Royal College of Paediatrics and Child Health and including the most up-to-date NICE guidelines, the second edition of this handbook uses diagrams and an easy-to-assimilate format to cover good communication practice, neonatal emergencies, and technical procedures. With a new chapter on endocrinology, and fully updated and expanded sections covering therapeutic hypothermia and developmental care, amongst other advances in the field, the Oxford Handbook of Neonatology addresses post-natal and antenatal care and commonly encountered problems. It includes specific sections on cardiology, neurology, and haematology alongside other key areas needed for the clinician working with newborns.

Oxford Handbook of Palliative Care (2 ed.)

Posted onAuthorKieran Lamb

Author: Max Watson, Caroline Lucas, Andrew Hoy, and Jo Wells
Format: Webpage Publisher: Oxford University Press
Published: 2009
Print ISBN-13: 9780199234356
DOI: 10.1093/med/9780199234356.001.0001

Updated throughout with an additional emphasis on nursing care, this resource is a concise and authoritative guide to modern palliative care. Easily accessible, it’s ideal for the busy professional managing patients with end of life care needs.

Oxford Handbook of Clinical Skills in Adult Nursing

Posted onAuthorKieran Lamb

Author: Jacqueline Randle, Frank Coffey, and Martyn Bradbury
Format: Webpage Publisher: Oxford University Press
Published: 2014
Print ISBN-13: 9780199211043
DOI: 10.1093/med/9780199211043.001.0001

This title provides a practical and evidence-based guide to the essential elements of clinical skills for nursing practice. Taking a systems-based approach to the care of patients, it is an invaluable guide to the majority of clinical scenarios, helping nurses and other health care workers to perform clinical skills safely and competently.

Oxford Handbook of Clinical Examination and Practical Skills (2 ed.)

Posted onAuthorKieran Lamb

Author: James Thomas and Tanya Monaghan
Format: Webpage Publisher: Oxford University Press
Published: 2014
Print ISBN-13:  9780199593972
DOI: 10.1093/med/9780199651344.001.0001

Fully updated and revised for this second edition, the Oxford Handbook of Clinical Examination and Practical Skills is a guide to all aspects of history taking, physical examination, practical procedures, data interpretation, and communication skills. Packed with expert knowledge and practical guidance it gives realistic advice on coping with common situations. The structure allows rapid reference of key information, and aids understanding with concise and practical clinical guidance. With over 140 detailed photographs and diagrams of all common examination skills, it shows exactly what to do along with the related theory, practice, and complications. Each system chapter covers applied anatomy, history, examination, and the presentation of common and important disorders. Data interpretation covers the basics of x-rays, ECGs and other key areas. A new chapter on the eyes is included, along with the sections on body language and non-verbal communication, and the section on practical procedures has been expanded.

Fundamentals of Care: A Textbook for Health and Social Care Assistants

Posted onAuthorKieran Lamb

Author: Ian Peate.
Pages: 283 Size: 4.59 MB Format: PDF Publisher: Wiley-Blackwell
Published: 23 February, 2017
eISBN-13: 9781119212218

Fundamentals of Care is an accessible introductory textbook for all health care assistants; assistant practitioners and social care support workers who are undertaking the newly introduced, mandatory Care Certificate, as well as offering a resource for providing care and support.

Practically focused, each chapter begins with the outcomes associated with each standard, which helps contextualise and focus the reader on the content and relevance to the Care Certificate. The book also includes exercises to encourage the reader to stop, look, listen and act, thinking cap activity promotes further thinking and application to care and support provision along with case studies and resource files.

Written to help the reader come to terms with the role and function of the heath and care assistants, Fundamentals of Care offers support to those undertaking the Care Certificate.

Clinical Skills for Healthcare Assistants and Assistant Practitioners

Posted onAuthorKieran Lamb

Author: Angela Whelan And Elaine Hughes.
Pages: 365 Size: 2.91 MB Format: PDF Publisher: Wiley-Blackwell
Published: 28 April, 2016
eISBN-13: 9781118441992

Clinical Skills for Healthcare Assistants and Assistant Practitioners is an accessible, easy-to-read guide, outlining the fundamental and core skills integral to clinical practice. Fully updated in its second edition, this book is divided into three sections; the first looks at fundamental skills applicable to all staff, such as accountability, communication and record keeping. Section two explores core clinical skills such as respiratory care, pulse, blood glucose management and catheter care. Section three outlines complex clinical skills that require more in-depth training, such as medication and intravenous cannulation. An invaluable resource for healthcare assistants and assistant practitioners, this book will also be of use to newly qualified practitioners, and students in health and social care.

Medical Masterclass: clinical skills (module 3)

Posted onAuthorKieran Lamb

Pages: 225 Size: 3.05 MB Format: PDF Publisher: Royal College Of Physicians
Published: 01 January, 2010
eISBN-13: 9781860164330

Each module starts with case-studies that define the core content of a specialty by covering all of their most common clinical presentations; and then discusses the appropriate clinical approach, history taking, examination, differential diagnosis, investigations and management for each of them.

These case-studies are followed by a section for self-assessment and structured notes on specific diseases, treatments, investigations and practical procedures.

Macleod’s Clinical OSCEs

Posted onAuthorKieran Lamb

Author: Paul A. O’Neill, Alexandra Evans, Tim Pattinson, Meriel Tolhurst-Cleaver, Serena Tolhurst-Cleaver.
Pages: 479 Size: 8.17 MB Format: PDF Publisher: Churchill Livingstone
Published: 14 June, 2014
eISBN-13: 9780702054822

This new book for medical students contains over 60 of the most commonly encountered OSCE stations in medicine and surgery. The OSCEs are arranged according to type of skill; for example history-taking, ethics and communication, physical examination. This is an accessible book for students under pressure who are revising for a clinical OSCE. It provides simple advice, tips about preparation, and will be easily understood. It provides sample OSCE station questions and simulated patient scripts (with answers) for practice at home.

Lecture Notes: Clinical Medicine

Posted onAuthorKieran Lamb

Author: John Bradley, M. Gurnell, Diana Wood, David Rubenstein
Pages: 397 Size: 29.16 MB Format: PDF Publisher: Wiley-Blackwell
Published: 12 July, 2012
eISBN-13: 9781118498576

Clinical Medicine Lecture Notes provides a comprehensive, accessible introduction to the management and treatment of medical conditions. A short manual of techniques on communication and physical examination in Part 1 is supported by the core knowledge required on diseases specific to each body system in Part 2. Combining readability with high quality illustrations, this seventh edition has been thoroughly revised to reflect up to date practice in examination and clinical investigation, and advances in the evidence base supporting modern day clinical practice. Numerous figures and tables help distil the information for revision purposes, and there are new chapters on the medical interview and assessment. Whether you need to develop your knowledge for clinical practice, or refresh that knowledge in the run up to examinations, Clinical Medicine Lecture Notes will help foster a systematic approach to the clinical situation for all medical students and hospital doctors.

OSCEs at a Glance

Posted onAuthorKieran Lamb

Author: Adrian Blundell, Richard Harrison.
Pages: 264 Size: 24.83 MB Format: PDF Publisher: Wiley-Blackwell
Published: 01 March, 2013
eISBN-13: 9781118274217

Following the familiar, easy-to-use at a Glance format, OSCEs at a Glance 2nd Edition is both a revision guide and a comprehensive introduction to objective structured clinical examinations for medical students. Fully revised to suit the current curriculum, and written with student feedback and experiences in mind, this full-colour textbook contains brand new and comprehensively indexed chapters which include 32 new OSCE stations, covering distinct areas of specialisation as well as broader practical and communication skills covered in the exams. This new edition of OSCEs at a Glance is also supported by a companion website at www.ataglanceseries.com/osces containing downloadable OSCE checklists – perfect for testing knowledge in the run-up to exams.

Leadership and Nursing Care Management

Posted onAuthorKieran Lamb

Author: [edited By] Diane L. Huber.
Pages: 937 Size: 7.96 MB Format: PDF Publisher: Saunders
Published: 07 August, 2013
eISBN-13: 9780323266895

Comprehensive and easy to read, this authoritative resource features the most up-to-date, research-based blend of practice and theory related to the issues that impact nursing management and leadership today. Key topics include the nursing professional’s role in law and ethics, staffing and scheduling, delegation, cultural considerations, care management, human resources, outcomes management, safe work environments, preventing employee injury, and time and stress management.

Internal Coaching: The inside story

Posted onAuthorKieran Lamb

Author: Katharine St John-Brooks.
Pages: 321 Size: 833 KB Format: PDF Publisher: Karnac Books
Published: 07 November, 2013
eISBN-13: 9781782412021

Internal Coaching: The Inside Story provides a window into the world of internal coaching: the challenges and rewards for the coaches themselves and the ways in which organisations can ensure that they can get best value for money from their investment in them.Internal coaching is booming. A recent survey showed that nearly four fifths of large organisations in the UK believe that internal coaching (that is coaching delivered by one employee to another in a different chain of command) will grow over the next three years. Yet there has been surprisingly little written about the unique nature of the internal coaching role. Drawing on the stories of hundreds of internal coaches, coach sponsors, lead coaches, supervisors of internal coaches and coach trainers, Internal Coaching: The Inside Story gives internal coaches a voice. It makes available to hard-pressed HR directors, talent managers, and learning and development professionals the fruits of very practical research into what is working in organisations and how they might maximise the value for money they get from their investment in internal coaches. The whole aim is to stimulate thinking and be a catalyst for generating options and choices.

Procedures in Phlebotomy

Posted onAuthorKieran Lamb

Author: By John C. Flynn.
Pages: 250 Size: 6.46 MB Format: PDF Publisher: Saunders
Published: 19 October, 2011
eISBN-13: 9781455709625

Introducing the practices and procedures of phlebotomy, “Procedures in Phlebotomy, 4th Edition” provides easy-to-read guidelines for both basic and special phlebotomy techniques. It describes proper procedures for venipuncture, special collection procedures, and pediatric and geriatric considerations, and addresses essential topics such as infection control, OSHA guidelines, and anatomy and physiology. It also discusses professional issues such as interpersonal communication, department management, total quality, and medical-legal topics. Written by expert phlebotomy educator John C. Flynn, Jr., this edition includes more in-depth content, a new chapter on medical terminology, new case studies, and a practice exam that prepares you for the phlebotomy certification exam.

Electronic Health Records For Dummies

Posted onAuthorKieran Lamb

Author: By Trenor Williams And Anita Samarth. Pages: 388 Size: 12.41 MB Format: PDF Publisher: For Dummies
Published: 23 November, 2010
eISBN-13: 9781118011416

The straight scoop on choosing and implementing an electronic health records (EHR) system Doctors, nurses, and hospital and clinic administrators are interested in learning the best ways to implement and use an electronic health records system so that they can be shared across different health care settings via a network-connected information system. This helpful, plain-English guide provides need-to-know information on how to choose the right system, assure patients of the security of their records, and implement an EHR in such a way that it causes minimal disruption to the daily demands of a hospital or clinic.

  • Offers a plain-English guide to the many electronic health records (EHR) systems from which to choose
  • Authors are a duo of EHR experts who provide clear, easy-to-understand information on how to choose the right EHR system an implement it effectively
  • Addresses the benefits of implementing an EHR system so that critical information (such as medication, allergies, medical history, lab results, radiology images, etc.) can be shared across different health care settings
  • Discusses ways to talk to patients about the security of their electronic health records

Electronic Health Records For Dummies walks you through all the necessary steps to successfully choose the right EHR system, keep it current, and use it effectively.

Effective Communication Skills for Doctors

Posted onAuthorKieran Lamb

Author: Teresa Parrott & Graham Cook.
Pages: 204 Size: 1.01 MB Format: EPUB Publisher: Bpp Learning Media Ltd
Published: 01 September, 2011
eISBN-13: 9781472729613

There is an urgent need to improve doctors’ communication skills. Research has shown that poor communication can contribute to patient dissatisfaction, lack of compliance and increased medico-legal problems. Improved communication skills will impact positively on all of these areas. The last fifteen years have seen unprecedented changes in medicine and the role of doctors. Effective communication skills are vital to these new roles. But communication is not just related to personality. Skills can be learned which can make your communication more effective, and help you to improve your relationships with patients, their families and fellow doctors. This book shows you how to learn those skills and outlines why we all need to communicate more effectively. Healthcare is increasingly becoming a partnership. Change is happening at all levels, from government directives to patient expectations. Communication is a bridge between the wisdom of the past and the vision of the future. Readers can also access a free online module; once completed, they can download a certificate for their portfolio of learning/Revalidation/CPD records. This easy-to-read guide will help medical students and doctors at all stages of their careers improve their communication within a hospital environment.

E-Communication Skills: A Guide for Primary Care

Posted onAuthorKieran Lamb

Author: Edited By Louise Simpson … [et Al.].
Pages: 142 Size: 1.22 MB Format: PDF Publisher: CRC Press Inc – M.U.A.
Published: 06 July, 2016
eISBN-13: 9781138030343

This is a practical, easy-to-use, patient-centred approach to e-communication that can be read from cover to cover, or dipped into as a quick reference guide. It covers potential issues both internally (patients and practice) and externally (the primary care trust and the wider community) and considers both clinical and non-clinical settings and is also a very useful teaching resource. e-Communication Skills adopts the approach that communication is the responsibility of everyone in the primary care team, and helps everyone to play their part. This is an important book for healthcare professionals in primary care, including administrators and communications managers. It is also vital for healthcare e-organisations such as web based information services and networks, and policy makers and shapers.

Doing A Literature Review In Health And Social Care: A Practical Guide, 3rd ed

Posted onAuthorKieran Lamb

Author: Helen Aveyard. Pages: 154 Size: 635 KB Format: EPUB Publisher: Open University Press
Published: 01 January, 2014
eISBN-13: 9780335263080

This bestselling book is a step-by-step guide to doing a literature review in health and social care. It is vital reading for all those undertaking their undergraduate or postgraduate dissertation or any research module which involves a literature review. The book provides a practical guide to doing a literature review from start to finish. This third edition includes: Even more examples of real life research scenarios More emphasis on how to ask the right question New and updated advice on following a clear search strategy Expanded guide to using a range of critical appraisal tools More coverage of how to write up your results Doing a Literature Review in Health and Social Care, 3rd Edition is essential reading for students at all levels within the health and social care field – and a useful text for anyone new to reviewing and appraising evidence.

Dementia Care at a Glance

Posted onAuthorKieran Lamb

Catharine Jenkins, Laura Ginesi, Bernie Keenan.
Pages: 176 Size: 16.16 MB Format: PDF Publisher: Wiley-Blackwell
Published: 30 November, 2015
eISBN-13: 9781118859995

Dementia Care at a Glance is the perfect companion for health and social care professionals, nurses, students as well as family members and voluntary workers needing information and guidance about dementia care. Taking a person-centred and interpersonal approach, each chapter outlines an aspect of the experience of living with dementia and the steps that the nurse or healthcare professional can take to support them. This comprehensive book will assist readers to respond effectively, sensitively and with compassion to people living with dementia in acute settings, as well as in care environments and at home. It acknowledges the challenges that arise for people with dementia, family members and professionals and offers practical solutions based on current thinking and best practice. * Presented in the bestselling at a Glance format, with superb illustrations and a concise approach * Covers the common forms and manifestations of dementia, their causes, and how to address them * Addresses a wide range of topics including, interventions, communication, care planning, medication, therapy, leadership as well as ethical and legal issues * Takes a positive holistic approach, including not only physical and mental health issues but social and spiritual implications and a person-centred focus throughout * Suitable for students on a range of healthcare courses * Supported by a companion website with multiple-choice questions and reflective questions

The Complete Handbook of Coaching

Posted onAuthorKieran Lamb

Edited By Elaine Cox, Tatiana Bachkirova, David Clutterbuck

Pages: 505 Size: 13.85 MB Format: PDF Publisher: Sage Publications Ltd
Published: 23 April, 2014
eISBN-13: 9781473904132

This second edition provides the most comprehensive guide to the field of coaching, exploring a range of coaching theories and approaches, genres and settings, and professional issues. It supports trainees and professionals to identify and develop a personal style of coaching. Its three parts cover: * The theoretical traditions underpinning coaching such as cognitive-behavioural, Gestalt and existential * Contexts and genres such as life, executive, peer, team and career coaching * Professional issues such as ethics, supervision, continuing professional development, standards and mental-health issues. Written by leading international authors, each chapter makes links between theory and practice and includes discussion questions to facilitate reflection on the topic, further reading suggestions, and case studies. This new edition includes completely revised and updated chapters throughout, an additional emphasis on cross-cultural coaching and new chapters on Health and Wellness Coaching and Researching Coaching. The handbook is a unique resource that has helped thousands of practitioners and trainees from a variety of professions and multi-disciplinary backgrounds, including health, education, business and management and psychology, throughout their coaching career.

An Aid to the MRCP PACES: (Stations 2 and 4)

Posted onAuthorKieran Lamb

D. Banerjee [and Four Others].

Pages: 532 Size: 5.07 MB Format: PDF Publisher: Wiley-Blackwell
Published: 01 February, 2013
eISBN-13: 9781118505045

This brand new, fully updated Fourth Edition of this best-selling PACES revision guide is thoroughly reviewed by PACES candidates to ensure complete coverage of Station 2 – History-taking Skills, and Station 4 – Communication Skills and Ethics. It includes Clinical examination checklists at the start of each Station and features hints, tips and examination routines to provide invaluable practical revision.

Achieving Competencies For Nursing Practice: A Handbook For Student Nurses

Posted onAuthorKieran Lamb

Edited By Sheila Reading And Brian Webster.

Pages: 346 Size: 9.63 MB Format: EPUB Publisher: Open University Press
Published: 01 January, 2014
eISBN-13: 9780335246755

Quality patient care relies on the demonstration of competencies by nurses at all stages of their education and developing career. This exciting textbook is designed to help student nurses better understand the competencies set out by the NMC and equip them to achieve and demonstrate competency as they prepare to qualify as a nurse. The book is divided into sections that address the four domains of competency: professional Values; communication and interpersonal skills; nursing practice and decision making; and leadership, management and team working. Suitable for all student nurses on pre-registration degree programmes in nursing across the UK, the book includes examples and insights from the fields of adult, child, mental health and learning disability that reflect a range of clinical and community settings. Amongst other topics this book covers: communication skills; working with patients and their families; solving problems in practice; clinical decision making; working in interprofessional teams; and written by experts, each chapter challenges you to reflect on your own values and beliefs, giving you opportunities to learn and reflect on your nursing skills and knowledge. The chapters include reflective activities, portfolio activities, case studies & vignettes, key points and further resources. It is an essential purchase for all student nurses. Contributors: Mary Addo, Heather Bain, Debbie Banks, Mary Jane Baker, Owen Barr, Pauline Black, Jackie Bridges, Alison Brown, Jean Cowie, Debbie Good, Ruth Taylor, Kate Goodhand, Chris McLean, Yvonne Middlewick, Avril Milne, Eloise Monger, Delia Pogson, Mark Rawlinson, Beth Sepion, Steve Smith, Cathy Sullivan, Kay Townsend, and Alison Trenery. “What we have in this textbook is a user friendly but rigorous presentation of the main competencies for professional nursing practice. Its easy style and `readability` is one of its most pleasing features and the case studies, information boxes and key learning points give structure to the book as well as helping to engage readers. I recommend with enthusiasm this book to would-be readers. It is a solid and significant contribution to the on-going development of best nursing practice. It should be on the recommended reading list of any nurse who plans, delivers and evaluates patient care.” (Professor Hugh P. McKenna CBE, Pro Vice Chancellor, Research and Innovation, University of Ulster). “To date, I would consider this the `must-have` book on achieving competence for any nursing student in all four countries of the United Kingdom.” (Melanie Jasper, Professor of Nursing and Head of the College of Human and Health Sciences, Swansea University, UK).

Basic Guide to Oral Health Education and Promotion

Posted onAuthorKieran Lamb

Ann Felton, Alison Chapman, Simon Felton.

Pages: 314 Size: 262.49 MB Format: PDF Publisher: John Wiley & Sons Ltd
Published: 20 September, 2013
eISBN-13: 9781118629420

Step by step course companion for dental nurses studying for the Certificate in Oral Health Education. Topics covered include dental structures, anatomy and physiology, oral diseases and prevention, the principles of education, oral health and society, promoting oral health in the 21st century, patient communication, project planning and workplace assignments. This second edition has been thoroughly updated in line with the substantial changes to the role of the dental nurse since the 1 st edition was published. To address this, a brand new section has been added on education and research.

Communication Skills for Nurses

Posted onAuthorKieran Lamb

Claire Boyd, Janet Dare.

Pages: 206 Size: 4.96 MB Format: PDF Publisher: Wiley-Blackwell
Published: 04 August, 2014
eISBN-13: 9781118767511

Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you`ll need on placement and as a registered nurse. Special features: * Developed by students, for students * Clear, straightforward, and jargon-free * Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments * Features tips and advice from real life nursing students * Examples and questions based on real life nursing and healthcare situations

Oxford Textbook of Communication in Oncology and Palliative Care

Posted onAuthorKieran Lamb

Edited By David W. Kissane [and Five Others]

Pages: 457 Size: 7.66 MB Format: PDF Publisher: Oxford University Press
Published: 02 February, 2017
eISBN-13: 9780191054815

Written by an international team of authors the Oxford Textbook of Communication in Oncology and Palliative Care integrates clinical wisdom with empirical findings. It draws upon the history of communication science, providing the reader with a comprehensive curriculum for applied communication skills training. An essential resource, the Oxford Textbook of Communication in Oncology and Palliative Care is filled with tips and strategies for effective communication about difficult and challenging communication. In focusing on cancer and the end-of-life, it deals with the existential and spiritual challenges found across all of medicine, providing deep insights into what is at stake and how clinicians might optimally respond. This authoritative and wide-ranging book provides clinicians with state-of-the-art and evidence-based guidelines to achieve effective, patient-centred communication in the clinical settings of oncology and palliative care. Thoroughly revised and updated, this new edition includes sections on the curriculum for nurses, the core curriculum, and an introductory section on communication science. The chapters embrace specialty issues across the clinical disciplines, from enrolling in clinical trials, working in teams, and discussing genetic risk, to talking about sexuality, infertility, and intercultural issues. An educational perspective is also provided, with chapters covering communication skills training, how to evaluate courses, and international models of training.