Tag: human resources

How to Survive your Nursing or Midwifery Course

Posted onAuthorKieran Lamb

Author: Gribben M,McLellan S and McGirr D
Pages: 296p.
Format: PDF
Publisher: Sage, (23 Feb. 2017)
eISBN-13: 978-1473969230

Nursing and midwifery are inspiring and amazing professions – but as you face the realities of juggling work, study and life, you may now be thinking ‘what did I let myself in for’?
This book is designed to help anyone who is struggling and needs a little (or a lot of) guidance. It’s packed with useful information and practical exercises to help nursing and midwifery students cope with all the major sources of stress  – including:

  • juggling time
  • succeeding in assignments and exams
  • understanding what’s expected in real life and on placements
  • managing finances
  • coping with stress
  • applying for jobs and more

Mental Health and Wellbeing in the Workplace: A Practical Guide for Employers and Employees

Posted onAuthorKieran Lamb

Author: Hasson G and Butler D
Pages: 256p.
Format: EPUB
Publisher: Capstone, (7 May 2020)
eISBN-13: 978-0857088284

The importance of good mental health and wellbeing in the workplace is a subject of increased public awareness and governmental attention. The Department of Health advises that one in four people will experience a mental health issue at some point in their lives. Although a number of recent developments and initiatives have raised the profile of this crucial issue, employers are experiencing challenges in promoting the mental health and wellbeing of their employees. Mental Health & Wellbeing in the Workplace contains expert guidance for improving mental health and supporting those experiencing mental ill health.  This comprehensive book addresses the range of issues surrounding mental health and wellbeing in work environments – providing all involved with informative and practical assistance. Authors Gill Hasson and Donna Butler examine changing workplace environment for improved wellbeing, shifting employer and employee attitudes on mental health, possible solutions to current and future challenges and more. Detailed, real-world case studies illustrate a variety of associated concerns from both employer and employee perspectives. This important guide:

  • Explains why understanding mental health important and its impact on businesses and employees
  • Discusses why and how to promote mental health in the workplace and the importance of having an effective ‘wellbeing strategy’
  • Provides guidance on managing staff experiencing mental ill health
  • Addresses dealing with employee stress and anxiety
  • Features resources for further support if experiencing mental health issues

Change Leadership: The Kotter Collection

Posted onAuthorJames Ryan

Author: Kotter J. Pages: 877
Format: PDF
Publisher: Harvard Business Review Press 12/08/2014
eISBN-13: 9781625277909

This impressive collection features the best works by John P. Kotter, known worldwide as the authority on leadership and change. Curated by Harvard Business Review, the longtime publisher of some of Kotters most important ideas, the Change Leadership set features full digital editions of the authors classic books, including bestsellers Leading Change, The Heart of Change, and A Sense of Urgency, as well as What Leaders Really Do and his newly published book Accelerate, which is based on the award-winning article of the same name that appeared in Harvard Business Review in late 2013.Kotters books and ideas have guided and inspired leaders at all levels. He is the Konosuke Matsushita Professor of Leadership, Emeritus at Harvard Business School, an award-winning business and management thought leader, a successful entrepreneur, and an inspirational speaker. His ideas have helped to mobilize people around the world to better lead organizations, and their own lives, in an era of increasingly rapid change. This specially priced collection offers Kotters best practical advice, management insights, and useful tools to help you successfully lead and implement change in your organization and master the art of change leadership

Essentials of Management for Healthcare Professionals

Posted onAuthorKieran Lamb

Author: Singh H
Pages: 186p.
Format: EPUB
Publisher: CRC Press, 15 Dec. 2017
eISBN-13: 13: 978-1-315-09920-0

Medical care is an industry and private providers and hospitals are the major service providers. They operate on business principles. Hospitals are getting highly specialized and complex. The diagnostics and therapeutics are technology intensive. Private establishments have to compete with one another to remain in business. They strive to induct the best talent and latest technical know-how, resulting in ever-increasing costs to patients. Patients, who pay high charges, demand quality as a matter of right. To meet the challenge, hospitals are constrained to bring in professionalism in their systems and services. They appoint qualified professional managers to manage their clinics and hospitals with a view to sparing health professionals to focus on clinical care. Whether right or wrong, ‘management’ is often associated with authority and power. As a result, the medical professionals are reduced to secondary level in some organizations. To retain commanding positions in medical organizations, it has become necessary for the healthcare professionals to learn ‘management’, at least its basics.

On the other hand, non-medical managers while managing healthcare services do not get the required cooperation from the medical professionals, as the latter are often secretive and not willing to share medical knowledge. If medical knowledge is demystified, non-medical managers can perform many functions in healthcare organizations proficiently. Both medical and non-medical managers can complement each other in providing quality healthcare services.

The book aims to orient clinicians (including physicians and nurses) and other healthcare professionals on the essentials of business management and to familiarize them with management terms and jargon. They can learn to be effective managers besides being health professionals. Similarly, non- medical managers can get familiarized to nuances of clinical care and special managerial requirements of healthcare facilities. They all will be able to relate processes in healthcare settings with the concepts of business management. They can develop expertise on patient relationship management

The leader’s guide to emotional agility (emotional intelligence): how to use soft skills to get hard results

Posted onAuthorJames Ryan

Author: Fleming K.
Pages: 208
Format: ePub
Publisher: FT Press
eISBN-13: 9781292083070

The Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience

Inclusive leadership: the definitive guide to developing and executing an impactful diversity and inclusion strategy: 1st Edition

Posted onAuthorJames Ryan

Author: Sweeney C. Pages: 336
Format: PDF
Publisher: Pearson Education 01/11/2016
eISBN-13:9781292112756

The most successful organisations are those with the most diverse and engaged workforces. Studies show an 80% improvement in business performance among those with high diversity levels. When people feel included and able to reach their full potential, they are more engaged, more productive and often more creative. Inclusive Leadership will help you drive culture change using organisational development principles. It takes you through the key components of leading change throughout the employee lifecycle, your supply chain, and through product development. Crucially, it will help you make a genuine impact on your business, through your people, both now and in the future.

The big book of team-motivating games: spirit-building, problem-solving and communication games for every group

Posted onAuthorJames Ryan

Author: Scannel M. Pages: 224
Format: PDF
Publisher: McGraw-Hill 07/10/2009
eISBN-13: 9780071636889

Keeping your team motivated and challenged, especially during tough economic times, can be difficult. But this collection of high-energy, play-anywhere games, from bestselling authors and trainers Ed and Mary Scannell, provides you with all the fun, inspiring material you need to build team spirit, communication, and trust among coworkers-day in and day out. Games Can Be Played In or Out of the Office Requiring few or no props, The Big Book of Team-Motivating Games is the latest installment in the successful Big Book series, which has been changing the way teams think for decades-providing hours of fun that fight boredom and burnout, boost performance, soothe tensions, and create a sense of community and trust.

The Uncomfortable Truth About Racism

Posted onAuthorKieran Lamb

Author: John Barnes. Pages: 320  Format: PDF Publisher: Headline
8 Mar. 2018
eISBN-13:  978-1472290380

John Barnes spent the first dozen years of his life in Jamaica before moving to the UK with his family in 1975. Six years later he was a professional footballer, distinguishing himself for Watford, Liverpool and England, and in the process becoming this country’s most prominent black player.

Barnes is now an articulate and captivating social commentator on a broad range of issues, and in The Uncomfortable Truth About Racism he tackles head-on the issues surrounding prejudice with his trademark intelligence and authority.

By vividly evoking his personal experiences, and holding a mirror to this country’s past, present and future, Barnes provides a powerful and moving testimony. The Uncomfortable Truth About Racism will help to inform and advance the global conversation around society’s ongoing battle with the awful stain of prejudice.

The Art of Coaching: A Handbook of Tips and Tools

Posted onAuthorKieran Lamb

Author: Jenny Bird and Sarah Gornall. Pages: 288  Format: PDF Publisher: Bloomsbury
8 Mar. 2018
eISBN-13: 978-1408870587

Combining brand-new, original diagrams with classic models from the learning development and management fields, Jenny Bird and Sarah Gornall have a created a valuable resource for quick reference, instant accessibility and fast learning, built on a strong theoretical base. Each model in the book is explained with a clear, accessible diagram and a simple guide to what it is, how it works and how to put it into action. The text is full of inspiration for applications of the ideas in scenarios based on real coaching practice.

The Art of Coaching will be an invaluable companion for coaches looking for new ways of developing awareness with clients, coaching students and trainees, coach supervisors, learning and development professionals and those working in human resource departments.

Why I’m No Longer Talking to White People About Race

Posted onAuthorKieran Lamb

Author: Reni Eddo-Lodge. Pages: 288  Format: PDF Publisher: Bloomsbury
8 Mar. 2018
eISBN-13: 978-1408870587

The book that sparked a national conversation. Exploring everything from eradicated black history to the inextricable link between class and race, Why I’m No Longer Talking to White People About Race is the essential handbook for anyone who wants to understand race relations in Britain today.

Me and White Supremacy: How to Recognise Your Privilege, Combat Racism and Change the World

Posted onAuthorKieran Lamb

Author: Layla Saad. Pages: 256  Format: EPUB Publisher: Quercus
28 Jan. 2020
eISBN-13: 978-1529405101

Layla Saad’s ME AND WHITE SUPREMACY is an indispensable resource for white people who want to challenge white supremacy but don’t know where to begin. She moves her readers from their heads into their hearts, and ultimately, into their practice. We won’t end white supremacy through an intellectual understanding alone; we must put that understanding into action. My fellow white people often tell me about the antiracism books they have read. My question is, “How will BIPOC know that you have read that book?” As Saad makes clear, if you have read and followed this book, BIPOC will know.

Leading with dignity: How to create a culture that brings out the best in people

Posted onAuthorJames Ryan

Author: Hicks D. Page: 224
Publisher: Yale University Press
21/08/2018
eISBN-13: 9780300240856

This landmark book from an expert in dignity studies explores the essential but under-recognized role of dignity as part of good leadership. Extending the reach of her award-winning book ‘Dignity: Its Essential Role in Resolving Conflict,’ Donna Hicks now contributes a specific, practical guide to achieving a culture of dignity. Most people know very little about dignity, the author has found, and when leaders fail to respect the dignity of others, conflict and distrust ensue. She highlights three components of leading with dignity: what one must know in order to honour dignity and avoid violating it; what one must do to lead with dignity; and how one can create a culture of dignity in any organization, whether corporate, religious, governmental, healthcare, or beyond.

Building a Better Business Using the Lego Serious Play Method

Posted onAuthorKieran Lamb

Author: Per Kristiansen, Robert Rasmussen. Pages: 243 Size: 2.3 MB Format: PDF Publisher: Wiley
Published: 26 June, 2014
eISBN-13: 9781118931363

Building a Better Business Using the LEGO® SERIOUS PLAY® Method delivers a creative approach to enhancing innovation and improving business performance, with the focus on unleashing play. Written by the two original Master Trainers for LEGO SERIOUS PLAY (LSP), the book outlines how LSP can develop teams, people, relationships and business . Based on the merging of play with organizational development, systems thinking and strategy development, LSP can foster improved meetings, faster innovation processes, team growth, and better communication.

The belief that everyone intends to do good and has the potential to do it is at the heart of LSP. The method nurtures the idea that everyone in an organization can contribute to discussions and outcomes. Building with LEGO bricks is a type of creative play that triggers a different kind of thought process, unleashing imagination and potential that is frequently untapped by the logical mind. The book explains this hands-on, minds-on approach, and discusses the theory as well as the practical implementation of LSP. Topics include:

  • Observation of internal and external interaction dynamics
  • Fostering a free and honest exchange of opinions
  • Suspending hierarchy for better, more effective communication
  • Facilitating change by encouraging exploration

The LEGO SERIOUS PLAY method is employed by start-ups and multinational corporations alike to maximize synergy among teams and throughout organizations. For leaders looking to boost effectiveness and see better results, Building a Better Business Using the LEGO® SERIOUS PLAY® Method is a comprehensive introduction to this creative management technique.

The Organizational Network Fieldbook: Best Practices, Techniques and Exercises to Drive Organizational Innovation and Performance

Posted onAuthorKieran Lamb

Author: Editors, Rob Cross … [et Al.]. Pages: 385 Size: 5.25 MB Format: PDF Publisher: Jossey-Bass
Published: 03 June, 2010
eISBN-13: 9780470627457

In this practical companion to the best-selling Driving Results Through Social Networks, the authors draw on their network-building activities in organizations such as ConocoPhillips, 3M, and the United States Department of Defense in order to provide a compilation of highly practical approaches to help leaders shift their focus from formal organizational structures to a better understanding of flexible networks.

New Job, New Challenges: Everything You Need To Thrive In Your New Role

Posted onAuthorKieran Lamb

Author: 50minutes.Com Size: 1.56 MB Format: EPUB Publisher: 50 Minutes
Published: 11 August, 2017
eISBN-13: 9782806299253

Ready to take your career to the next level? Find out everything you need to know about successfully taking on a new role with this practical guide. Whether you are entering the workforce for the first time, returning to work after time off, or simply moving into a new role, your first few weeks in a new job are crucial. Being well prepared and taking the time to understand the norms and expectations of your new working environment are essential if you want to shine in your trial period and ensure a bright future at your company. In 50 minutes you will be able to:

  • Prepare effectively for your new role, no matter what stage of your career you are at
  • Understand the culture of your new team and how to work effectively with your colleagues
  • Boost your self-confidence and establish credibility with your coworkers

Overcoming Secondary Stress in Medical and Nursing Practice

Posted onAuthorKieran Lamb

Author: Robert J. Wicks. Pages: 214 Size: 805 KB Format: PDF Publisher: Oxford University Press
Published: 25 August, 2005
eISBN-13: 978019803845

Physicians, nurses, and allied health professionals working in today’s health care settings must be prepared to offer support in dangerous times despite staffing shortages, financial pressures, and complex legal requirements. Overcoming Stress in Medical and Nursing Practice: A Guide to Professional Resilience and Personal Well-Being is a concise guide for all medical professionals who face these demands. This book:

  • Provides critical information about the dangers of compassion fatigue/burnout and vicarious post-traumatic stress disorder in health care settings
  • Introduces a newly-developed “Medical-Nursing Professional Secondary Stress Self-Awareness Questionnaire” that can be profitably self-administered at each phase of one’s career and reflected upon in private, with one’s mentor, or in a small group setting
  • Includes a unique section on strengthening one’s inner life through the use of three core spiritual wisdom approaches drawn from a world religion perspective
  • Provides a description of four types of “voices” one needs to have in one’s circle of friends to ensure that balance, perspective, growth, and challenge are fostered in one’s personal and professional life
  • Describes how physicians, nurses, and allied health professionals can formulate a personally-designed self-care protocol for themselves

Lastly, this book offers an extensive and up-to date bibliography of recent research, clinical papers, and books on medical-nursing practice and secondary stress. Overcoming Stress in Medical and Nursing Practice is an indispensable resource for medical and nursing professionals, students, and the counselors and therapists who work with them.

Michael Porter’s Value Chain: Unlock your company’s competitive advantage

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 20 Size: 903 KB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806265906

Understand Michael Porter’s value chain in no time! Find out everything you need to know about this valuable business tool with this practical and accessible guide.The Harvard Business School professor Michael E. Porter has dedicated much of his career to studying competitive advantage. One of his best-known concepts is the value chain, which is used to deliver a product or service to the market and has three key objectives: to improve services, to reduce costs and to create value. The model can be applied to virtually any business in any sector, making it a vital tool for companies looking to make the most of their competitive advantage in an increasingly crowded market.

In 50 minutes you will be able to:

  • Identify the nine functions that generate value within a business
  • Analyse your company’s activity to make the most of your competitive advantage
  • Find areas for improvement and take concrete steps to maximise performance

Preventing Absenteeism at Work: Understand and beat this widespread phenomenon

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 19 Size: 837 KB Format: EPUB Publisher: 50 Minutes
Published: 03 November, 2017
eISBN-13: 9782808004862

Ready to take your business to the next level? Find out everything you need to know about preventing absenteeism with this practical guide. Many businesses have seen a marked increase in employee absences in recent years, but it is not always a simple matter to counter this trend, which can have a serious impact on both the company’s productivity and employee wellbeing. However, employers and employees alike can benefit from taking preventative measures which identify and tackle the root causes of absenteeism, as outlined in this guide. In 50 minutes you will be able to:

  • Identify the reasons why absenteeism is so widespread
  • Discover the keys to fostering wellbeing in the workplace
  • Understand which preventative measures you should implement to combat absenteeism

Preventing Burnout: The key to staying healthy and engaged at work

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.37 MB Format: EPUB Publisher: 50 Minutes
Published: 10 April, 2017
eISBN-13: 9782806269782

Ready to take your career to the next level? Find out everything you need to know about preventing burnout with this practical guide.Many professionals in today’s business world find themselves working increasingly long hours and even taking work home with them as they try to manage their workloads and advance in their careers. However, this commitment to their jobs can lead to stress, fatigue and ultimately burnout, which has severe and long-lasting consequences. It is therefore imperative to take control of your work-life balance before reaching this stage.In 50 minutes you will be able to:

  • Identify the warning signs of burnout in yourself and others
  • Understand the personal, work-based and emotional risk factors for professional exhaustion
  • Take steps to prevent the development of burnout before it takes hold

McKinsey 7S Framework: Boost business performance, prepare for change and implement effective strategies

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 20 Size: 752 KB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806265920

Understand the connections within your business!. This book is a practical and accessible guide to understanding and implementing the McKinsey 7S framework, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Understand the 7 aspects of this dynamic model.
  • Realize how these aspects are interconnected and the impact this has on your business.
  • Use the 7S framework to implement new projects and changes into your business

Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably

Posted onAuthorKieran Lamb

Author: 50minutes.Com Size: 1.55 MB Format: EPUB Publisher: 50 Minutes
Published: 11 August, 2017
eISBN-13: 9782806269881

Ready to take your business to the next level? Find out everything you need to know about conflict resolution in the workplace with this practical guide. Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation amicably, and disagreement can even lead to new ideas and innovation if it is channelled well. In 50 minutes you will be able to:

  • Develop your assertiveness and make sure that your needs are respected
  • Defuse tensions between colleagues before the situation deteriorates
  • Channel conflict constructively to generate new ideas and solutions to problems

Improving Your Resilience: How to bounce back from dissapointment

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.37 MB Format: EPUB Publisher: 50 Minutes
Published: 10 April, 2017
eISBN-13: 9782806289230

Ready to take your career to the next level? Find out everything you need to know about increasing your resilience with this practical guide.Although overcoming setbacks may sometimes seem impossible, every individual has the strength to continue making progress and to live a happy and fulfilling life. Since problems in life are inevitable, it is a good idea to learn how to use this inner strength and develop resilience as soon as possible.In 50 minutes you will be able to:

  • Identify sources of support in your life and learn how you can give yourself strength
  • Start making changes to become a positive and resilient employee
  • Process your suffering and start to move on

The Key to Managing Stress at Work: Say NO! to stress at work

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 20 Size: 1.07 MB Format: EPUB Publisher: 50 Minutes
Published: 17 August, 2015
eISBN-13: 9782806265890

Say NO! to stress at work. This book is a practical and accessible guide to understanding the key to managing stress at work, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Recognize the three different reactions to stress: fighting, running away and inertia.
  • Create a neutral space where you can take a step back and analyze the situation.
  • Find the causes lying behind your stress and devise a plan to deal with future stressful situations.

The Peter Principle: Say NO! to incompetence at work

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 20 Size: 1.23 MB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806266132

Say NO! to incompetence at work. This book is a practical and accessible guide to understanding the Peter Principle, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Understand the theory behind the Peter Principle and how it can affect the performance of your company.
  • Identify the different levels of competence among your workers and learn how to recognize signs of incompetence.
  • Recognize the structure of promotions in your company and avoid inefficiency.

The SMART Criteria: The SMART way to set objectives

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 23 Size: 2.64 MB Format: EPUB Publisher: 50 Minutes
Published: 17 September, 2015
eISBN-13: 9782806268433

The SMART way to set objectives. This book is a practical and accessible guide to understanding and implementing the SMART criteria, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Understand the 5 criteria that make up the SMART method (Specific, Measurable, Attainable, Realistic and Time-Bound).
  • Follow the steps and ask the right questions in order to always set objectives that are achievable.
  • Apply the model in many different areas, including project management, marketing and personal development.

Workplace Wellness that Works: 10 Steps to Infuse Well-Being and Vitality into Any Organization

Posted onAuthorKieran Lamb

Author: Laura Putnam. Pages: 351 Size: 2.05 MB Format: PDF Publisher: Wiley
Published: 08 June, 2015
eISBN-13: 9781119055730

A smarter framework for designing more effective workplace wellness programs

Workplace Wellness That Works provides a fresh perspective on how to promote employee well-being in the workplace. In addressing the interconnectivity between wellness and organizational culture, this book shows you how to integrate wellness into your existing employee development strategy in more creative, humane, and effective ways. Based on the latest research and backed by real-world examples and case studies, this guide provides employers with the tools they need to start making a difference in their employees’ health and happiness, and promoting an overall culture of well-being throughout the organization. You’ll find concrete, actionable advice for tackling the massive obstacle of behavioral change, and learn how to design and implement an approach that can most benefit your organization.

Promoting wellness is a good idea. Giving employees the inspiration and tools they need to make changes in their lifestyles is a great idea. But the billion-dollar question is: what do they want, what do they need, and how do we implement programs to help them without causing more harm than good? Workplace Wellness That Works shows you how to assess your organization’s needs and craft a plan that actually benefits employees.

  • Build an effective platform for well-being
  • Empower employees to make better choices
  • Design and deliver the strategy that your organization needs
  • Drive quantifiable change through more creative implementation

Today’s worksite wellness industry represents a miasma of competing trends, making it nearly impossible to come away with tangible solutions for real-world implementation. Harnessing a broader learning and development framework, Workplace Wellness That Works skips the fads and shows you how to design a smarter strategy that truly makes a difference in employees’ lives and your company’s bottom line.

Build It: The Rebel Playbook for World Class Employee Engagement

Posted onAuthorKieran Lamb

Author: Glenn Elliott, Debra Corey. Pages: 272 Size: 3.55 MB Format: PDF Publisher: Wiley
Published: 29 January, 2018
eISBN-13: 9781119390084

The old way of treating people at work has failed. Only 30% of employees are engaged in their jobs, and in this fast-paced world that’s just not enough. The world’s best companies understand this, and have been quietly treating people differently for nearly two decades.

Now you can learn their secrets and discover The Engagement Bridge™ model, proven to build bottom line value for companies through sustainable employee engagement.

Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo.

Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader.

The book follows the clear and proven Engagement Bridge™ model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success.

Build it is packed with exclusive tips, tools brand case studies from HR rebels including Brewdog, Virgin, LinkedIn, Atlassian, Zappos, Buffer, American Express, VayerMedia and many more. Readers will learn:

  • How employee engagement helps companies perform.
  • The key factors that drive engagement, and how they work together.
  • What the world’s most rebellious companies have done to break the rules of traditional HR and improve engagement.
  • How to implement The Engagement BridgeTM model to boost productivity, innovation and better decision making.

Unique in this category, Build it is written from two sharply different perspectives.

Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $500m category leader in employee engagement technology.

Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Professional Burnout

Posted onAuthorKieran Lamb

Author: Edited By Wilmar B. Schaufeli, Christina Maslach, Tadeusz Marek. Pages: 313 Size: 309.33 MB Format: PDF Publisher: Routledge Ltd
Published: 26 June, 2017
eISBN-13: 9781315227979

A rapidly growing number of people experience psychological strain at their workplace. In almost all industrialized countries, absenteeism and turnover rates increase, and an increasing amount of workers receive disablement benefits because of psychological problems. This book, first published in 1993, concentrates on a specific kind of occupational stress: burnout, the depletion of energy resources as a result of continuous emotional demands of the job.

This volume presents theoretical perspectives that had been developed in the United States and Europe, discusses methodological issues, and examines organisational contexts. Written by an international group of leading scholars, this book will be of interest to students of both psychology and human resource management.

Compassion Fatigue and Burnout in Nursing

Posted onAuthorKieran Lamb

Author: Vidette Todaro-Franceschi. Pages: 255 Size: 1.83 MB Format: PDF Publisher: Springer Publishing Company
Published: 20 September, 2012
eISBN-13: 9780826109781

Compassion fatigue afflicts nurses working in all caring environments and has become a serious issue in health care institutions nationwide. This is the only book to specifically address this challenge and the related syndrome of burnout in nursing. It presents a unique healing model designed to identify, treat and, where possible, avert compassion fatigue with holistic strategies and action plans that help cultivate a healthier, more satisfying work environment.

The volume addresses risk factors for and manifestations of compassion fatigue, burnout, and other related experiences such as PTS, death overload, collective trauma, and moral distress, and presents strategies to mediate and resolve these issues. The author emphasizes ways in which dissatisfaction influences the quality of patient care and calls for nurses to reinvent their work environments to favor compassion contentment. Case vignettes and exercises will help readers identify and alter patterns of negativity to reaffirm purpose in their professional lives.

Key Features:

  • Describes the positive and negative contributors to professional quality of life
  • Explores the multifaceted nature of compassion fatigue and burnout, in nursing
  • Addresses the unique risk factors for nurses who work in critical care/ER, oncology, medical/surgical, and palliative care areas
  • Offers holistic self and group strategies and action plans to help leadership and staff nurses overcome compassion fatigue and promote work satisfaction
  • Addresses gaps in education which contribute to the development of compassion fatigue and burnout
  • Designed for nurses in stressful health care environments, and nurse educators and students

Management and Organisational Behaviour, 11th ed.

Posted onAuthorKieran Lamb

Author: Laurie J. Mullins With Gill Christy. Pages: 681 Size: 16.74 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 17 February, 2016
eISBN-13: 9781292088518

Laurie Mullins’s Management & Organisational Behaviour is the essential guide to OB for students today. Over half a million students have used this engaging and practically focused book as their introduction to the world of management and organisational behaviour, and it continues to evolve and improve to serve the needs of modern students. Using both theory and practical, real-world examples, the textbook considers how organisational performance can be improved through effective management of people. This unique approach to the subject enables students to relate Organisational Behaviour to Management in the broader social and cultural contexts. This fully updated new edition incorporates new content and a streamlined structure to deliver the best possible learning experience. Key features include:

  • Expanded Personal Skills and Employability sections as well as 5 new end of chapter exercises and an end of book review to help you to develop your social and work-based skills in preparation for life after study.
  • New and revised management and OB in action case studies help to place the theory of management and organisational behaviour in the context of everyday organisational practice.
  • New and revised end of chapter case studies provide a deeper insight into a wide variety of organisations in the UK and around the world.
  • New Academic Viewpoint features in each part links to relevant research for a deeper understanding of the topics discussed.

Management and Organisational Behaviour will appeal to students at undergraduate level or on related professional courses, as well as to graduates and professionals aspiring to management positions. This bible of Organisational Behaviour is the perfect resource for students from all backgrounds – Management starts with Mullins!

Resonate: Present Visual Stories that Transform Audiences

Posted onAuthorKieran Lamb

Author: Nancy Duarte. Pages: 276 Size: 46.31 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 27 September, 2010
eISBN-13: 978111801487

Reveals the underlying story form of all great presentations that will not only create impact, but will move people to action Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they`ve wasted their time? All too often, presentations don`t resonate with the audience and move them to transformative action. Just as the author`s first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author`s approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you`ll convey your content with passion, persuasion, and impact. Author has a proven track record, including having created the slides in Al Gore`s Oscar-winning An Inconvenient Truth Focuses on content development methodologies that are not only fundamental but will move people to action Upends the usual paradigm by making the audience the hero and the presenter the mentor Shows how to use story techniques of conflict and resolution Presentations don`t have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with Resonate .

Ideas Are Free

Posted onAuthorKieran Lamb

Author: Robinson, Alan G, Dean M. Schroeder Schroeder, Dean M. Pages: 255 Size: 1.07 MB Format: PDF Publisher: Berrett-Koehler Publishers
Published: 09 January, 2006
eISBN-13: 9781605090177

The fact is, because they’re the ones doing the day-to-day work, front-line employees see a great many problems and opportunities that their managers don’t. But most organisations do very poorly at tapping into this extraordinary potential source of revenue-enhancing and savings-generating ideas.

Drawing on extensive research and experience in more than 300 organisations around the world, Alan Robinson and Dean Schroeder show precisely how to take advantage of the virtually free, perpetually renewable resource of employee ideas.

True excellence and sustainable competitive advantage—in every area, from productivity, to responsiveness, keeping costs low, quality and service delivery—is only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.

Business Storytelling For Dummies

Posted onAuthorKieran Lamb

Author: By Karen Dietz, Phd And Lori L. Silverman. Pages: 387 Size: 12.24 MB Format: PDF Publisher: For Dummies
Published: 12 April, 2013
eISBN-13: 978111873028

Use storytelling to influence people and move them to action Need to get your point across? Get staff on board with change? Foster collaboration? Increase sales? Strengthen employee engagement? Build customer loyalty? Drive innovation and creativity? Capture best practices? Align people around a goal? Grow your business? Business Storytelling For Dummies can help you do this and more.

  • Expert advice with real-world examples
  • Proven case studies, tips, and templates
  • How to get results by capturing, crafting, telling stories, and more

The Mediation Process: Practical Strategies for Resolving Conflict, 4th ed.

Posted onAuthorKieran Lamb

Author: Christopher W. Moore. Pages: 707 Size: 3.96 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 28 April, 2014
eISBN-13: 9781118419748

This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful “how to” approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners.

The Promise of Mediation: The Transformative Approach to Conflict, 2nd ed.

Posted onAuthorKieran Lamb

Author: Robert A. Baruch Bush, Joseph P. Folger. Pages: 305 Size: 1.14 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 10 November, 2004
eISBN-13: 9780787976743

The award-winning first edition of “The Promise of Mediation”, published ten years ago, is a landmark classic that changed the field`s understanding of the theory and practice of conflict intervention. That volume first articulated the `transformative model` of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others. In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including a compelling description of how the field has moved toward increasing acceptance of the transformative model; a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples; a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively; clarifications of common misconceptions about the model; and, a vision for the future that shows how the model can coexist with other approaches and where the `market` for transformative mediation is emerging. This volume is a foundational resource on transformative practice, for both readers of the first edition and new readers – including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. More generally, this book will strike a chord with anyone interested in humanizing our social institutions and building on a relational vision of society.

Mediating Dangerously: The Frontiers of Conflict Resolution

Posted onAuthorKieran Lamb

Author: Kenneth Cloke. Pages: 269 Size: 1.59 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 20 June, 2001
eISBN-13: 9780787959296

Sometimes it`s necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. “Mediating Dangerously” shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change. “Mediating Dangerously” shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

Beyond Neutrality: Confronting the Crisis in Conflict Resolution

Posted onAuthorKieran Lamb

Author: Bernard S. Mayer. Pages: 334 Size: 917 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 13 May, 2004
eISBN-13: 9780787974060

In this thought-provoking, passionately written book, Bernard Mayer an internationally acclaimed leader in the field dares practitioners to ask the hard questions about alternative dispute resolution.

  • What`s wrong with conflict resolution?
  • Why aren`t more individuals and organizations using conflict resolution when they have a problem?
  • Why doesn`t the public know more about it?
  • What are the limits of conflict resolution?
  • When does conflict resolution work and when does it not?

Offering a committed practitioner`s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

The Inclusion Imperative: How real inclusion creates better communites, creates better business and builds better societies

Posted onAuthorKieran Lamb

Author: Stephen J. Frost. Pages: 352 Size: 13.46 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 February, 2014
eISBN-13: 9780749471309

The Inclusion Imperative showcases the inspiring commitment to inclusion the London Olympic and Paralympic Games’ organizing committee espoused, and details the techniques and frameworks that enabled it to truly deliver a ‘Games for everyone’ at London 2012. Diversity and inclusion expert, Stephen Frost, challenges preconceived ideas and strives to inspire professionals to tackle inclusion in their organizations with courage, creativity and talent. With highly relatable examples, The Inclusion Imperative constitutes the best argument to convince sceptics that real diversity and inclusion can deliver more engaged employees and customers, improved employee recruitment and retention, increase productivity and better group decision-making processes. Real inclusion saves money and improves efficiency in the systems of an organisation, making the world a better place as a by-product. Building on concepts that include Diversity 3.0 , detailed process journeys, and procurement governance, this is a must-read for HR and diversity officers frustrated with the guidance currently available, as well as for anyone who recognizes the legacy of the 2012 Games in fostering a tolerant and diverse society.

Inclusive talent management

Posted onAuthorKieran Lamb

Author: Stephen Frost, Danny Kalman. Pages: 280 Size: 841 KB Format: PDF Publisher: Kogan Page Ltd
Published: 03 July, 2016
eISBN-13: 9780749475888

Organizations traditionally have had a clear distinction between their policies on diversity and inclusion and their talent management. The main driving force behind diversity and inclusion has been being seen to be a good employer, to be able to make claims in the annual report and to feel as though a positive contribution is being made to society. On the other hand, talent management activities have been driven by a real business need to ensure that the organization has the right people with the right skills in the right place to drive operational success. Inclusive Talent Management aligns talent management and diversity and inclusion, offering a fresh perspective on why the current distinction between them needs to disappear. Featuring case studies from internationally recognised brands such as Goldman Sachs, Unilever, KPMG, Hitachi, Oxfam and the NHS, Inclusive Talent Management shows that to achieve business objectives and gain the competitive advantage, it is imperative that organizations take an inclusive approach to talent management. It puts forward a compelling and innovative case, raising questions not only for the HR community but also to those in senior management positions, providing the practical steps, global examples and models for incorporating diversity and inclusion activities into talent management strategy.

Supply Chain Management For Dummies

Posted onAuthorKieran Lamb

Author: Daniel Stanton. Pages: 363 Size: 4.87 MB Format: PDF Publisher: For Dummies
Published: 10 November, 2017
eISBN-13: 9781119410218

Supply Chain Management For Dummies helps you connect the dots between things like purchasing, logistics, and operations to see how the big picture is affected by seemingly isolated inefficiencies. Your business is a system, made of many moving parts that must synchronize to most efficiently meet the needs of your customers and your shareholders. Interruptions in one area ripple throughout the entire operation, disrupting the careful coordination that makes businesses successful; that′s where supply chain management (SCM) comes in. SCM means different things to different people, and many different models exist to meet the needs of different industries. This book focuses on the broadly–applicable Supply Chain Operations Reference (SCOR) Model: Plan, Source, Make, Deliver, Return, and Enable, to describe the basic techniques and key concepts that keep businesses running smoothly.

Whether you′re in sales, HR, or product development, the decisions you make every day can impact the supply chain. This book shows you how to factor broader impact into your decision making process based on your place in the system.

  • Improve processes by determining your metrics
  • Choose the right software and implement appropriate automation
  • Evaluate and mitigate risks at all steps in the supply chain
  • Help your business function as a system to more effectively meet customer needs

We tend to think of the supply chain as suppliers, logistics, and warehousing but it′s so much more than that. Every single person in your organization, from the mailroom to the C–suite, can work to enhance or hinder the flow. Supply Chain Management For Dummies shows you what you need to know to make sure your impact leads to positive outcomes.

Perfect phrases for setting performance goals, 2nd ed.

Posted onAuthorKieran Lamb

Author: Douglas Max, Robert Bacal. Pages: 209 Size: 936 KB Format: PDF Publisher: McGraw-Hill USA
Published: 20 November, 2010
eISBN-13: 9780071759335

This title presents the right phrase for every situation…Every time. “Perfect Phrases for Setting Performance Goals” provides hundreds of precisely worded future performance goals. You can put them to use for virtually any purpose, from sales and profit goals, quality and productivity goals, and on-time performance personal development goals. Learn the most effective language for: focus your people on the most important parts of their jobs; clearly communicate your expectations; align employee goals with organizational priorities; improve productivity and morale in the workplace; reduce disagreements during performance reviews; and, raise the bar for performance.

Managing Millennials For Dummies

Posted onAuthorKieran Lamb

Author: Hannah Ubl, Lisa Walden, Debra Arbit. Pages: 435 Size: 7.04 MB Format: PDF Publisher: For Dummies
Published: 06 April, 2017
eISBN-13: 9781119310235

Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You’ll learn just what makes them tick—they’re definitely not the workers of yesteryear—and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You’ll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won’t they use the phone?

Millennials are the product of a different time, with different values, different motivations, and different wants—and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they’re really capable of.

  • Learn how Millennials are changing the way work gets done
  • Understand new motivations, attitudes, values, and drive
  • Recruit, motivate, engage, and retain incredible emerging talent
  • Discover the keys to optimal Millennial management

The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats—but the that couldn’t be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management—if you’re not getting what you need from your Millennials, it’s time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.

Talent Management in Healthcare

Posted onAuthorKieran Lamb

Author: Paul Turner. Pages: 363 Size: 2.11 MB Format: PDF Publisher: Springer Verlag
Published: 01 January, 2018
eISBN-13: 9783319578880

Providing a global perspective on the increasingly important concept of talent management in the health sector, this significant new text brings together evidence and research findings to suggest how healthcare organisations can attract and retain talent. The demand for healthcare in many countries often exceeds the supply of those who can provide it, and with case studies from Asia, the UK and the US, this book provides geographical insights into the extent of this global challenge. Topics discussed include employee engagement, employer branding, retention and succession planning. Talent Management in Healthcare offers readers a substantial guide and provides a sustainable talent strategy for organisations within the healthcare industry. An invaluable contribution to research on human resource development, this book will be of interest to academics and practitioners involved in organisational development, human resource management and healthcare management.

The Wiley Blackwell Handbook of the Psychology of Occupational Safety and Workplace Health

Posted onAuthorKieran Lamb

Author: Edited By Sharon Clarke, Tahira M. Probst, Frank.Guldenmund, And Jonathan Passmore. Pages: 563 Size: 7.7 MB Format: PDF Publisher: Wiley-Blackwell
Published: 23 September, 2015
eISBN-13: 9781118978993

A Wiley Blackwell Handbook of Organizational Psychology focusing on occupational safety and workplace health. The editors draw on their collective experience to present thematically structured material from leading thinkers and practitioners in the USA, Europe, and Asia Pacific Provides comprehensive coverage of the major contributions that psychology can make toward the improvement of workplace safety and employee health Equips those who need it most with cutting-edge research on key topics including wellbeing, safety culture, safety leadership, stress, bullying, workplace health promotion and proactivity

Management and Organisational Behaviour

Posted onAuthorKieran Lamb

Author: Laurie J. Mullins With Gill Christy. Pages: 851 Size: 16.76 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 08 April, 2013
eISBN-13: 9780273792734

The essential introduction to management and organisational behaviour – over half a million students worldwide have used Management and Organisational Behaviour to help them learn. Written in an engaging style and packed with contemporary references to management research and practice, this book continues to be the Organisational Behaviour text of choice for today`s students. A range of real life examples and case studies illustrate the theories of human behaviour at work, and the influence of individuals, leaders and groups on organisational performance. Using frequent questions and exercises, a clear layout, and additional online resources, this book will enable students to

  • think critically about topical issues and debates.
  • develop personal and professional skills for work and study.
  • reinforce and assess knowledge and understanding.
  • navigate through the text efficiently and effectively.
  • succeed in project work, research and exams.

Leadership and Nursing Care Management

Posted onAuthorKieran Lamb

Author: Huber, Diane Pages: 546 Size: 9.53 MB Format: PDF Publisher: Saunders
Published: 26 July, 2017
eISBN-13: 9780323449021

Features the most up-to-date, evidence-based blend of practice and theory related to the issues that impact nursing management and leadership today. A fresh, conversational writing style provides you with an easy-to-understand, in-depth look at these prevalent issues. Key topics include the nursing professional’s role in law and ethics, staffing and scheduling, delegation, cultural considerations, care management, human resources, outcomes management, safe work environments, preventing employee injury, and time and stress management.

Human Resources Management for Health Care Organizations

Posted onAuthorKieran Lamb

Author: Joan E. Pynes, Donald N. Lombardi. Pages: 450 Size: 4 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 27 December, 2011
eISBN-13: 9781118152737

This book is a comprehensive guide to the essential areas of health care human resources management, and is an immediately useful practical handbook for practitioners as well as a textbook for use health care management programs. Written by the authors of Handbook for the New Health Care Manager and Human Resources Management for Public and Nonprofit Organizations , the book covers the context of human resources management in the unique health care business arena from a strategic perspective includes SHRM and human resources planning, organizational culture and assessment, and the legal environment of human resources management. Managing volunteers and job analysis performance appraisal instruments, training and development programs, and recruitment, targeted selection and hiring techniques are covered. Compensation policies and practices, employer-provided benefits management, implementation of training and organizational development programs, as well as labor-management relations for health care organizations and healthcare human resource information technology are covered, with practical examples and proven strategies amply provided in each chapter.

Human Resource Management

Posted onAuthorKieran Lamb

Author: Gary Dessler. Pages: 719 Size: 15.3 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 30 March, 2013
eISBN-13: 9780273766070

This best-selling HRM text is designed to provide authoritative and accurate information on HR-related responsibilities and personnel management by focusing on practical applications, concepts, and techniques that ALL managers can use in business. More than 100 new topics can be found throughout this edition, along with new features and video cases. Need extra support? This title can be supported by MyManagementLab, an online homework and tutorial system which can be used by students for self-directed study or fully integrated into an instructor`s course.

Managing For Dummies

Posted onAuthorKieran Lamb

Author: By Bob Nelson And Peter Economy. Pages: 388 Size: 4.8 MB Format: PDF Publisher: For Dummies
Published: 03 June, 2010
eISBN-13: 9780470881156

The fast and easy way to learn how to manage people, projects, and teams. Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible. Gives practical advice on the most important aspects of managing, such as delegating as opposed to ordering, improving employees’ performances, getting your message across, understanding ethics and office policies, team building and collaboration, and much more.

  • Tips and advice for new and experienced managers
  • All-new chapters on employee encouragement and corporate social responsibility
  • Guidance on managing employees by leveraging the power of the Internet

Well-being: Productivity and Happiness at Work

Posted onAuthorKieran Lamb

Author: Cary Cooper And Ivan Robertson. Pages: 241 Size: 925 KB Format: PDF Publisher: Springer Nature
Published: 27 April, 2011
eISBN-13: 9780230306738

High levels of well-being at work is good for the employee and the organization. It means lower sickness-absence levels, better retention and more satisfied customers. People with higher levels of well-being live longer, have happier lives and are easier to work with. This book shows how to improve well-being in your organization.

How to Succeed at the Medical Interview

Posted onAuthorKieran Lamb

Author: Chris Smith, Darryl Meeking.
Pages: 142 Size: 4.87 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 31 January, 2013
eISBN-13: 9781118393819

How to Succeed at the Medical Interview provides candidates with a competitive edge. It reduces the likelihood of unexpected questions or situations and helps improve confidence before and during the medical interview. This new second edition includes updated content on changes to the structure of healthcare and how this affects both the application and interview process. It details the types of questions that will be asked at medical interviews and also provides improved guidance for overseas doctors and healthcare professionals and for those seeking to practice abroad. How to Succeed at the Medical Interview is the ideal guide for Foundation Programme trainees, Specialist Registrars and General Practitioner trainees. It is also valuable for healthcare professionals facing competitive medical interviews at any stage of their career.

How to get a Specialty Training Post

Posted onAuthorKieran Lamb

Author: Written By Danny C.G. Lim.
Pages: 204 Size: 1.06 MB Format: PDF Publisher: Oxford University Press
Published: 05 May, 2011
eISBN-13: 9780191621581

Each year, thousands of junior doctors apply for highly competitive training jobs in a variety of specialties. Obtaining a training job can be a difficult and stressful process, with some specialties attracting 40 applicants per post. This book helps doctors to improve their chances of getting that highly sought-after post. It is a wide-ranging, accessible guide to the application process, covering every step, from online application to the selection panel. It includes essential tips on career development, interview technique, and specialty-specific advice.

Leadership and Nursing Care Management

Posted onAuthorKieran Lamb

Author: [edited By] Diane L. Huber.
Pages: 937 Size: 7.96 MB Format: PDF Publisher: Saunders
Published: 07 August, 2013
eISBN-13: 9780323266895

Comprehensive and easy to read, this authoritative resource features the most up-to-date, research-based blend of practice and theory related to the issues that impact nursing management and leadership today. Key topics include the nursing professional’s role in law and ethics, staffing and scheduling, delegation, cultural considerations, care management, human resources, outcomes management, safe work environments, preventing employee injury, and time and stress management.

Internal Coaching: The inside story

Posted onAuthorKieran Lamb

Author: Katharine St John-Brooks.
Pages: 321 Size: 833 KB Format: PDF Publisher: Karnac Books
Published: 07 November, 2013
eISBN-13: 9781782412021

Internal Coaching: The Inside Story provides a window into the world of internal coaching: the challenges and rewards for the coaches themselves and the ways in which organisations can ensure that they can get best value for money from their investment in them.Internal coaching is booming. A recent survey showed that nearly four fifths of large organisations in the UK believe that internal coaching (that is coaching delivered by one employee to another in a different chain of command) will grow over the next three years. Yet there has been surprisingly little written about the unique nature of the internal coaching role. Drawing on the stories of hundreds of internal coaches, coach sponsors, lead coaches, supervisors of internal coaches and coach trainers, Internal Coaching: The Inside Story gives internal coaches a voice. It makes available to hard-pressed HR directors, talent managers, and learning and development professionals the fruits of very practical research into what is working in organisations and how they might maximise the value for money they get from their investment in internal coaches. The whole aim is to stimulate thinking and be a catalyst for generating options and choices.

A Guide to Staff Employment in General Practice

Posted onAuthorKieran Lamb

Author: Jim Milligan.
Pages: 113 Size: 1.12 MB Format: EPUB Publisher: Nbn International
Published: 01 April, 2015
eISBN-13: 9780850843927

GPs (doctors)and practice managers confront many issues in staff management. A Guide to Staff Employment in General Practice provides detailed procedures for navigating these sometimes difficult issues. At the same time, the book identifies relevant UK law and draws on authoritative advice from bodies such as Acas. Although it contains expert information on employment law, expert knowledge is not required to use this book. It has an easy-to-use style and gives step-by-step guidance throughout. Information is accompanied by meticulous cross-referencing and details of the pertinent employment law are readily available in the appendices. The book accesses current law and good practice, allowing readers to manage any specific issue. The book covers a wide range of topics, including: the employment contract – the key to the many employment rights – and how to change the contract legally; managing disciplinary procedures; performance management (including sickness absence); dismissal; equality; maternity rights; appraisal; workplace stress. The book also contains a chapter on recent developments, such as GP federations and their employment implications. This guide has been compiled by a practice adviser with many years` experience of advising, representing and training GP practices. Not only does the author know how employment law works, but he also knows how general practice works. Readership: GP staff partners, practice managers, HR personnel in (English) Clinical Commissioning Groups, GP trainers who may need an employment manual to take trainees through learning situations; trainee practice managers.

Violence and Aggression in the Workplace

Posted onAuthorKieran Lamb

Author: Paul Linsley ; Foreword By June Clark.
Pages: 140 Size: 1.46 MB Format: PDF Publisher: CRC Press Inc – M.U.A.
Published: 06 July, 2016
eISBN-13: 9781498799928

Aimed at all healthcare staff that may have cause to come into contact with the patient or their family, including reception staff and those that deal with complaints. It is designed to reflect good practice which is in use throughout the NHS and other organisations to help protect healthcare staff from the risk that is violence and aggression