Tag: negotiation

Essentials of Management for Healthcare Professionals

Posted onAuthorKieran Lamb

Author: Singh H
Pages: 186p.
Format: EPUB
Publisher: CRC Press, 15 Dec. 2017
eISBN-13: 13: 978-1-315-09920-0

Medical care is an industry and private providers and hospitals are the major service providers. They operate on business principles. Hospitals are getting highly specialized and complex. The diagnostics and therapeutics are technology intensive. Private establishments have to compete with one another to remain in business. They strive to induct the best talent and latest technical know-how, resulting in ever-increasing costs to patients. Patients, who pay high charges, demand quality as a matter of right. To meet the challenge, hospitals are constrained to bring in professionalism in their systems and services. They appoint qualified professional managers to manage their clinics and hospitals with a view to sparing health professionals to focus on clinical care. Whether right or wrong, ‘management’ is often associated with authority and power. As a result, the medical professionals are reduced to secondary level in some organizations. To retain commanding positions in medical organizations, it has become necessary for the healthcare professionals to learn ‘management’, at least its basics.

On the other hand, non-medical managers while managing healthcare services do not get the required cooperation from the medical professionals, as the latter are often secretive and not willing to share medical knowledge. If medical knowledge is demystified, non-medical managers can perform many functions in healthcare organizations proficiently. Both medical and non-medical managers can complement each other in providing quality healthcare services.

The book aims to orient clinicians (including physicians and nurses) and other healthcare professionals on the essentials of business management and to familiarize them with management terms and jargon. They can learn to be effective managers besides being health professionals. Similarly, non- medical managers can get familiarized to nuances of clinical care and special managerial requirements of healthcare facilities. They all will be able to relate processes in healthcare settings with the concepts of business management. They can develop expertise on patient relationship management

How to be a Nurse or Midwife Leader

Posted onAuthorKieran Lamb

Author: Edited By David Ashton, Jamie Ripman, Philippa Williams. Pages: 235 Size: 1.41 MB Format: PDF Publisher: Wiley-Blackwell
Published: 02 December, 2016
eISBN-13: 9781119187004

How to be a Nurse or Midwife Leader is an indispensable guide for all nurses and midwives who wish to develop and improve their practice as leaders. Written in collaboration with the NHS Leadership Academy, this practical book draws on the real experience of over 10,000 nurses and midwives to bring leadership dilemmas to life in specific situations. Key learning features include:

  • How to develop your self-awareness
  • How to develop your personal impact and presence
  • How to survive and thrive
  • How to get your message across
  • How to get the best out of others
  • How to work with and lead other professionals and patients
  • How to have courageous conversations
  • How to balance conflicting demands and needs

Containing exercises and reflective questions to help apply theory to leadership practice, How to be a Nurse or Midwife Leader is an ideal companion for all nurses and midwives, whether you are newly qualified, or stepping into a team leader role.

Career Development All-in-One For Dummies

Posted onAuthorKieran Lamb

Pages: 675 Size: 5.13 MB Format: PDF Publisher: For Dummies
Published: 30 March, 2017
eISBN-13: 9781119363170

Take control of your career today Want to get ahead in the workplace? Learn new skills and increase your visibility as a leader in your company with the help of this practical, hands-on guide to professional development. You`ll find new techniques for being a better leader, tips for writing better emails, rules for running more effective meetings, and much more. Plus, you`ll discover how to give presentations that will keep your audience engaged and learn to be a more mindful person. Combined from seven of the best For Dummies books on career development topics, Career Development All-in-One For Dummies is your one-stop guide to taking control of your career and improving your professional life. Perfect on its own or as part of a formal development program, it gives you everything you need to advance your career.

  • Become a better leader
  • Manage your time wisely
  • Write effective business communications
  • Manage projects more effectively

Success is an individual responsibility so put your professional future in your own hands with this guide!

The outstanding middle manager: how to be a healthy, happy, high-performing mid-level manager

Posted onAuthorKieran Lamb

Author: Gordon Tinline And Cary Cooper. Pages: 208 Size: 1.25 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 September, 2016
eISBN-13: 9780749474676

Recent research shows that the number of people in senior specialist and middle management positions is growing. As organizations continue to flatten, the middle becomes the place where many will spend the majority of their careers. The Outstanding Middle Manager is the new guide to dealing with those pressures specific to the role and maximizing the opportunities to forge a fulfilling and balanced career in the middle. Drawing on the latest research into workplace trends, strategic management and work-life balance, Tinline and Cooper focus on middle management as an opportunity level. Readers can discover: strategies for managing upwards as well as downwards, how to deal effectively with generational differences and an evolving workplace, influencing, empowerment and team-building skills, and stress- and life-management strategies that bring clarity and purpose. With a focus on lateral development and progression as a career choice, The Outstanding Middle Manager empowers readers to take control of their mid-level career to become more fulfilled, more resilient and more satisfied.

Management and Organisational Behaviour

Posted onAuthorKieran Lamb

Author: Laurie J. Mullins With Gill Christy. Pages: 851 Size: 16.76 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 08 April, 2013
eISBN-13: 9780273792734

The essential introduction to management and organisational behaviour – over half a million students worldwide have used Management and Organisational Behaviour to help them learn. Written in an engaging style and packed with contemporary references to management research and practice, this book continues to be the Organisational Behaviour text of choice for today`s students. A range of real life examples and case studies illustrate the theories of human behaviour at work, and the influence of individuals, leaders and groups on organisational performance. Using frequent questions and exercises, a clear layout, and additional online resources, this book will enable students to

  • think critically about topical issues and debates.
  • develop personal and professional skills for work and study.
  • reinforce and assess knowledge and understanding.
  • navigate through the text efficiently and effectively.
  • succeed in project work, research and exams.

Understanding and Managing Change in Healthcare

Posted onAuthorKieran Lamb

Author: Jaqui Hewitt-Taylor. Pages: 259 Size: 1.06 MB Format: PDF Publisher: Palgrave Higher Ed M.U.A.
Published: 30 October, 2013
eISBN-13: 9781137022776

Healthcare practice is always changing. Whether it is because of new evidence, new structures, or new policy, it is essential that professionals understand, evaluate and adapt to change effectively. This book offers a unique exploration of change specifically in healthcare, under the microscope of day-to-day practice. Illustrated with scenarios, case studies, and work examples, you`ll find it to be an exemplary guide to:

  • understanding reasons for change
  • adapting to change
  • planning, managing, and implementing change
  • exploring readiness, resistance, and barriers to change
  • dealing with setbacks or alterations
  • maintaining new ways of working
  • the multidisciplinary aspects of change
  • evaluating change
  • learning from change
  • disseminating new evidence derived from changed practice.

Whether you are a newly qualified practitioner, experienced professional, long-term manager, or policy-maker, this book has something for you.

Great Answers to Tough Questions at Work

Posted onAuthorKieran Lamb

Author: Michael Dodd. Pages: 313 Size: 1.42 MB Format: PDF Publisher: Capstone Publishing Ltd
Published: 24 May, 2016
eISBN-13: 9780857086419

The essential guide to turning tough questions into positive opportunities Difficult questions can be thrown at you from your first job interview through to challenges you get when you ve made it to the top. If you find yourself on the firing line on a regular or occasional basis this is the perfect go-to guide to help you turn tough questions into positive opportunities. Great Answers to Tough Questions at Work promotes a confident `win-win-win` mindset for questioner, answerer and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers however challenging, vicious, tricky or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions which all ambitious people in the workplace have to face along their journey, whatever stage of their career.

  • Contains critical communication skills for executives, managers, leaders and those aspiring to fill these roles
  • Covers a wide range of work place scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries and cross-examination
  • Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way
  • Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.