The Kings Fund: Public Satisfaction with NHS and Social Care Hits Record Lows

The latest British Social Attitudes survey reveals that public satisfaction with both the NHS and social care services in the UK has reached unprecedented lows.

  • NHS Satisfaction: Only 21% of respondents expressed satisfaction with the NHS, marking the lowest level since the survey began in 1983. Key concerns include long waiting times, staffing shortages, and difficulties accessing services like A&E and dentistry.
  • Social Care Satisfaction: Satisfaction with social care services remains at a mere 13%, the lowest ever recorded. Major reasons for dissatisfaction include inadequate pay and working conditions for care workers, insufficient support for unpaid carers, and many individuals not receiving the care they need.

These findings highlight the urgent need for comprehensive reforms and increased investment in both sectors to address the growing concerns of the public.​

Read the full report: The King’s Fund

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