This report contains anonymous testimonials from doctors, patients,
and carers across the UK about their experiences of a country that is
getting sicker in the face of an economic crisis.
Read the report here.
#HealthNow Literature review update: how has patient experience changed for people who are homeless?
Groundswell; 2022.
(People experiencing homelessness face significant health inequalities. They encounter barriers to accessing the health care they need and often have poor experiences of engaging with health care services. This report examines research published since the Groundswell 2020 #HealthNow literature review and outlines the findings from its five #HealthNow research reports.)
Health disparities and health inequalities: applying All Our Health.
Office for Health Improvement and Disparities (OHID); 2022.
(Evidence and information for health and care professionals and the wider workforce on health disparities and health inequalities, and how they can be addressed. This resource will help frontline professionals and organisations use their trusted relationships with individuals, families and communities to address the impact of health disparities and health inequalities on groups or populations. We also recommend important actions that managers and staff holding strategic roles can take.)
National Audit of Dementia: Memory Assessment Services Spotlight Audit 2021.
Healthcare Quality Improvement Partnership (HQIP); 2022.
(The National Audit of Dementia (NAD) is a clinical audit programme commissioned by the Healthcare Quality Improvement Partnership on behalf of NHS England and the Welsh Government. In 2019 we undertook an audit of community-based memory assessment services in England and Wales.)
World Mental Health Day: rising cost of living and mental health.
House of Commons Library; 2022.
(Our mental health can change depending on our financial situation and it’s thought this relationship works in both directions: suffering financial losses or living in poverty can worsen mental health; people with mental health conditions may end up in poverty or suffer financial loss because of their illness, for example, if they are not able to work. Financial difficulties and problem debt are also associated with suicidal thoughts and dying by suicide.)
Valuing health: why prioritising population health is essential to prosperity.
British Medical Association (BMA); 2022.
(This report calls on the government to consider the health of the population as crucial to sustainable economic growth, rather than being dependent on a prosperous economy. Raising alarm about rapidly declining population health and widening health inequalities, the report identifies that the nation is facing a ‘ticking time-bomb’ of ill health with current government policies insufficient to meet the scale of the challenge.)
Bereavement is everyone’s business.
The UK Commission on Bereavement; 2022.
(This report shows how bereavement impacts us all. From dealing with complicated administration, to coping with financial and housing insecurity, it explores the challenges of returning to work or school after a bereavement and highlights the challenges being bereaved throws up in every area of life.)
Source: The King’s Fund
This report finds health care professionals are positive about shared decision-making – a way of working with patients to decide treatment options. But the report also finds professionals’ ability to practice shared decision-making regularly is limited by the current crisis in the NHS. The report makes a number of recommendations and The Patients Association will now look to partner with NHS England, the Personalised Care Institute and other organisations to support professionals’ call for more support to practice shared decision-making.
Source: The King’s Fund
Putting patients first: championing good practice in combatting digital health inequalities
This report focuses on digital health inequalities and the impact that digital exclusion is having on health in the UK. It highlights different reasons for disparities in a person’s ability to access and use digital health technology and provides insights into the severity of the UK’s digital inequalities. It looks at four case studies demonstrating unique ways to combat digital health inequalities and improve access, and use of digital health technology for patients.
Patient engagement with digital health care: lessons from the Care City test bed
Health apps and digital tools have the potential to help alleviate some of the huge pressures the NHS faces from Covid-19, the backlog of care and rising demand. But introducing these tools into health care and supporting people to use them is never a quick fix, and they will not work for everyone. This summary provides a set of lessons for ensuring digital health innovations are applied in optimal ways for the people using them. The findings are based on a large-scale evaluation of digital technologies being implemented in health and social care in east London.
Thank you to everyone who attended our lunch and learn session on Wednesday. Our guest speaker, Lesley Whittaker, Enhancing Experience Matron from the Experience and Engagement Team, led a very interesting and engaging session about creating and sharing patient stories.
Unfortunately we had some technical issues with the recording of the session, however we hope to share this with you soon.
In the meantime we would really appreciate any feedback on these sessions. If you have a few spare minutes we kindly ask you to complete our survey- which should take no longer than 5 minutes to complete: https://www.surveymonkey.com
Designated settings for people discharged to a care home.
Department of Health and Social Care (DHSC); 2022.
[Guidance on the designated settings scheme for people discharged from hospital to a care home with a positive coronavirus (COVID-19) test (UPDATED: 07 February 2022 The ‘designated settings’ guidance has been updated throughout in line with the latest clinical advice from UKHSA. This update reflects the change in isolation period in care settings from 14 to 10 days for cases of COVID-19. It also provides information on how individuals can end their isolation before day 10)]
Patient experience before the omicron wave: the storm before the storm.
Patients Association; 2022.
[This report, based on a survey of more than 1,000 UK patients conducted over a month just before Christmas 2021, finds the disruption to health and care services caused by the pandemic is profound and long-term.]
COVID-19 Schools Infection Survey, England: attitudes to vaccines and preventative measures, November to December 2021.
Office for National Statistics (ONS); 2022.
[Initial insights from the first round of questionnaire data collected as part of the Schools Infection Survey. Questionnaires are completed by parents of participating children, secondary school aged children and headteachers. Topics cover vaccine sentiment, ventilation in schools and preventative measures implemented in schools.]
This is just a reminder that the next Lunch and Learn session will be held via Teams on Wednesday 16th February between 12pm and 1pm.
This session will feature Lesley Whittaker, Enhancing Experience Matron from the Experience and Engagement Team, talking about creating patient stories, the process, and sharing stories from LSCFT patients..
Teams invites have been sent to all our Library registered users. If you would like an invite to be extended to you or your team please email: carmel.smith@lscft.nhs.uk
Source: National Health Executive
Watch the recording of this webinar from NHE’s Finger on the Pulse podcast. It features Will Warburton from the Health Foundation and Dr Shanti Vijayaraghavan and the focus is on the ability to provide results and support virtually to patients, without an in-person visit, allowing much greater convenience for patients.
Source: KnowledgeShare
The PEN National Awards are the first patient experience awards in the UK, celebrating the delivery of outstanding patient experience by those involved in the health and social care industry.
Following a unique format, all shortlisted entrants typically* have the opportunity to take part in the exhibition at our Awards event, which celebrates all the finalists’ work, creating a fantastic atmosphere, with the category winners also presenting. Guest speakers join us, sharing their inspiration and experience. A buffet lunch allows attendees to network, gather ideas and take in current and future trends that will go on to transform the experience of care in the UK at all levels.
This year will be a ‘virtual ceremony’- held in April 2021. The deadline for entries is the 29th January 2021. To find out more about how to enter click here.
In partnership with British Red Cross, this report reviews the experiences of 590 people after being discharged from hospital. The research shows significant numbers of people are not receiving follow-up support under the new policy to switch to a ‘discharge to assess’ model introduced in March 2020 to cope with demand at the peak of the Covid-19 pandemic), leading to unmet needs. It calls on the NHS to address these issues coming into the busy winter period amid growing pressures of a second Covid-19 wave.
To find out more click here.
