Category: Service users

Listening into Action (LiA)

Influencing our future at the NHS

The team want your input, opinions and ideas to identify ways we can improve as a Trust, to enhance not only your experience, but fellow colleagues, service users and patients. Their aim is to make the Trust a great place to work in, which in turn will only have a positive impact on the quality of care provided to our patients.

The LiA team held an event on Tuesday to celebrate the achievements already made. from 1st July 2019, 6,489 ideas for change were identified by staff within the trust. From that 15 teams were created to improve staff experience, from digital teams to equality and diversity, all staff from all stages in their career were listened to. Take a look at the different teams and their accomplishments here.

To complete the survey and voice your opinions, complete this survey by Friday, 4th September.

Participation: its impact on services and the people who use them

Iriss, January 2019
This report finds that projects and services which use co-production methods, such as co-delivery of services, are positive and beneficial to service users.  However, the report also finds that there is a need for more evidence on costs savings, social return on investment and impact on health and wellbeing, developed and delivered through participation.
Click here to view the report.