Category: Patient Experiences

Covid 19

Current awareness updates

Designated settings for people discharged to a care home.
Department of Health and Social Care (DHSC); 2022.
[Guidance on the designated settings scheme for people discharged from hospital to a care home with a positive coronavirus (COVID-19) test (UPDATED: 07 February 2022 The ‘designated settings’ guidance has been updated throughout in line with the latest clinical advice from UKHSA. This update reflects the change in isolation period in care settings from 14 to 10 days for cases of COVID-19. It also provides information on how individuals can end their isolation before day 10)]

Patient experience before the omicron wave: the storm before the storm.
Patients Association; 2022.
[This report, based on a survey of more than 1,000 UK patients conducted over a month just before Christmas 2021, finds the disruption to health and care services caused by the pandemic is profound and long-term.]

COVID-19 Schools Infection Survey, England: attitudes to vaccines and preventative measures, November to December 2021.
Office for National Statistics (ONS); 2022.
[Initial insights from the first round of questionnaire data collected as part of the Schools Infection Survey. Questionnaires are completed by parents of participating children, secondary school aged children and headteachers. Topics cover vaccine sentiment, ventilation in schools and preventative measures implemented in schools.]

Lunch and Learn – Reminder

A session around patient stories

This is just a reminder that the next Lunch and Learn session will be held via Teams on Wednesday 16th February between 12pm and 1pm.

This session will feature Lesley Whittaker, Enhancing Experience Matron from the Experience and Engagement Team, talking about creating patient stories, the process, and sharing stories from LSCFT patients..


Teams invites have been sent to all our Library registered users. If you would like an invite to be extended to you or your team please email: carmel.smith@lscft.nhs.uk

Webinar

Keeping The Clinician By The Bedside

Source: National Health Executive

Watch the recording of this webinar from NHE’s Finger on the Pulse podcast. It features Will Warburton from the Health Foundation and Dr Shanti Vijayaraghavan and the focus is on the ability to provide results and support virtually to patients, without an in-person visit, allowing much greater convenience for patients.

Patient Experience Network

National Awards 2020

Source: KnowledgeShare

The PEN National Awards are the first patient experience awards in the UK, celebrating the delivery of outstanding patient experience by those involved in the health and social care industry.

Following a unique format, all shortlisted entrants typically* have the opportunity to take part in the exhibition at our Awards event, which celebrates all the finalists’ work, creating a fantastic atmosphere, with the category winners also presenting. Guest speakers join us, sharing their inspiration and experience. A buffet lunch allows attendees to network, gather ideas and take in current and future trends that will go on to transform the experience of care in the UK at all levels.

This year will be a ‘virtual ceremony’- held in April 2021. The deadline for entries is the 29th January 2021. To find out more about how to enter click here.

Awards

Healthwatch

590 people’s stories of hospital during Covid-19

In partnership with British Red Cross, this report reviews the experiences of 590 people after being discharged from hospital. The research shows significant numbers of people are not receiving follow-up support under the new policy to switch to a ‘discharge to assess’ model introduced in March 2020 to cope with demand at the peak of the Covid-19 pandemic), leading to unmet needs. It calls on the NHS to address these issues coming into the busy winter period amid growing pressures of a second Covid-19 wave.

To find out more click here.

Involving Patients and Carers in Quality Improvement Projects: A Practical Guide

Central and North West London NHS Foundation Trust, January 2019
This guide explains how to involve patients and carers in Quality Improvement (QI) projects. The toolkit covers topics such as:

  • How to pay service users and carers
  • How to recruit service users and carers
  • How to run effective and inclusive meetings
  • How to induct service users and carers into a QI project meeting

Click here to view the guide.