Category: Carers

Involving Patients and Carers in Quality Improvement Projects: A Practical Guide

Central and North West London NHS Foundation Trust, January 2019
This guide explains how to involve patients and carers in Quality Improvement (QI) projects. The toolkit covers topics such as:

  • How to pay service users and carers
  • How to recruit service users and carers
  • How to run effective and inclusive meetings
  • How to induct service users and carers into a QI project meeting

Click here to view the guide.

Ask Listen Do: Making conversations count in health, social care and education: Tips for health, social care and education organisations and practitioners

NHS England, November 2018
This Ask Listen Do resource shares tips for health, social care and education organisations and practitioners with the aim of making feedback, concerns and complaints easier for people with a learning disability, autistic people, families and carers.
Click here to view the full report.

Carers action plan 2018 to 2020: supporting carers today

Department of Health and Social Care, September 2018
The plan sets out the cross-government programme of work to support carers over the next 2 years.  It is structured around the following themes:

  • services and systems that work for carers
  • employment and financial wellbeing
  • supporting young carers
  • recognising and supporting carers in the wider community and society
  • building research and evidence to improve outcomes for carers

Click here to view the full report.