Evaluation of the NHS Workforce Race Equality Standard (WRES): Report on Initial Evaluation, January 2019

University of Sheffield and Lancaster University, September 2019

This document is an interim report detailing the first six months of an evaluation of the WRES. This is an independent evaluation, conducted at the University of Sheffield, in conjunction with Lancaster University, with funding provided by NHS England. Many aspects of addressing race inequality are specific to individual trusts and the historical and local context in which the organisations operate is important. It is particularly important to consider that it is too soon to expect to see significant change in healthcare delivery and outcomes as a result of the WRES; this will take years to bear proper fruit, and it is still the early stages of that journey.

• It is important that the WRES continues with the same commitment and momentum; it is vital to retain the same indicators and methodology so that trusts can learn as much as possible from their data, by monitoring change over time, and to help them embed the culture change that is needed to ensure greater race equality within the NHS

• It is essential that the future leadership of the WRES is considered a priority, both in terms of ensuring continuity at the national level and in terms of decentralised leadership so there is more expertise at a local level

• In order to maintain positive views of the WRES, steps should be taken to ensure that “monitoring fatigue” is kept to a minimum by allowing greater use of existing data and procedures. This may be particularly important for other initiatives such as the new Workforce Disability Equality Standard (WDES).

Click here to view the full report.

The ‘make do and mend’ health service: Solving the NHS’ capital crisis

IPPR, September 2019

 This report finds that in comparison to similarly advanced economies, the UK’s capital investment in the NHS has been very low. On average, a person living in the UK has missed out on almost £2,000 since 1975 – the equivalent of over £100 billion overall.   The report recommends a new settlement to fund capital and support transformation totalling £5.6 billion per year – an 80 per cent uplift. The PFI legacy must also be urgently addressed, through a ‘right to enfranchisement’ for the NHS, which would bring those that represent bad deals back into public ownership.

Click here to view the full report.

Professionalism and Cultural Transformation (PACT) toolkit: A toolkit to support managers to improve professional attitudes and behaviours in the workplace

NHS Employers, August 2019

This toolkit aims to educate and empower staff to improve professionalism within their workplace, helping organisations move towards making the NHS the best place to work. The toolkit is based on tried and tested work undertaken by Hull University Teaching Hospitals NHS Trust and is designed to help staff embed the PACT programme in their organisation. It contains practical information, advice and solutions to equip staff to deal with unprofessional attitudes and behaviours in the workplace.

Click here to view the full report.

Valuing Admin Staff

NHS Employers, August 2019

This case study from Leeds Community Healthcare NHS Trust sets out its approach to increasing staff experience and engagement for admin staff. The trust did this through running a celebratory event aimed at admin and non-regulated staff in 2017 to demonstrate to its admin staff how much they are appreciated and valued, and  to seek feedback from this important staff group on the benefits for working for the Trust.

Click here to view the case study.

Mental health trusts work in partnership to support people affected by eating disorders

NHS England, August 2019

This case study show how CONNECT, a regional service in Yorkshire aimed at improving care for adults with eating disorders, worked in partnerships to better support people with mental health issues.  The CONNECT Service offers a variety of treatment options based on a person’s needs including early intervention, home-based treatment or inpatient treatment.

Click here to view the case study.

Shaping services around your child: A parent carer’s guide to integrated commissioning

Council for Disabled Children, July 2019

Integrated commissioning is where commissioners (those who plan, develop and purchase services) pool budgets across traditional boundaries, such as ‘health’ and ‘social care.’ The intention of this is to reduce duplication in service provision, where, typically, different bits of local government or the NHS fund or commission (purchase) similar things. This guide aims to explain it to parents and carers.

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Being fair: Supporting a just and learning culture for staff and patients following incidents in the NHS

NHS Resolution, July 2019

A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and accountability. It highlights the need for the NHS to involve users of care services and staff in safety investigations. This NHS Resolution report focus’ on supporting a just and learning culture for staff and patients following incidents in the NHS.

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Missed opportunities: What lessons can be learned from failings at the North Essex Partnership University NHS Foundation Trust

The Parliamentary and Health Service Ombudsman, June 2019

A report on the Ombudsman’s investigations into the deaths of two vulnerable young men. It finds significant failings in their mental health care and treatment.

Click here to view the full report.