Patient Experience Network

National Awards 2020

Source: KnowledgeShare

The PEN National Awards are the first patient experience awards in the UK, celebrating the delivery of outstanding patient experience by those involved in the health and social care industry.

Following a unique format, all shortlisted entrants typically* have the opportunity to take part in the exhibition at our Awards event, which celebrates all the finalists’ work, creating a fantastic atmosphere, with the category winners also presenting. Guest speakers join us, sharing their inspiration and experience. A buffet lunch allows attendees to network, gather ideas and take in current and future trends that will go on to transform the experience of care in the UK at all levels.

This year will be a ‘virtual ceremony’- held in April 2021. The deadline for entries is the 29th January 2021. To find out more about how to enter click here.

Covid 19

Updates on the Covid 19 Pandemic

Update on COVID-19 pandemic.
BMJ Best Practice; 2020.

(Epidemiology: updated data on children and pregnant women; updated risk factors (solid organ transplant). Aetiology: updated data on viral shedding in immunocompromised people. Emerging: WHO Solidarity trial results published; NIH recommends against casirivimab/imdevimab as standard of care for patients with mild to moderate disease; UK trial starts investigating use of colchicine. Prevention: first vaccine authorised for use in the UK; WHO updates guidance on mask use in community settings.)

Mask use in the context of COVID-19.
World Health Organization (WHO); 2020.

(This document provides updated guidance on mask use in health care and community settings, and during home care for COVID-19 cases. It is intended for policy makers, public health and infection prevention and control professionals, health care managers and health workers. Updated 1 December 2020.)

COVID-19: vaccination programme guidance for healthcare practitioners.
Public Health England (PHE); 2020.

(Guidance for healthcare practitioners about the coronavirus (COVID-19) vaccination programme. 4 December 2020: Update report: details on page 3.)

COVID-19 vaccination: women of childbearing age, currently pregnant, planning a pregnancy or breastfeeding.
Public Health England (PHE); 2020.

(Information for all women of childbearing age, those currently pregnant, planning a pregnancy or breastfeeding on coronavirus (COVID-19) vaccination.)

Covid-19 Insight: issue 5.
Care Quality Commission (CQC); 2020.

(In this month’s report, we build on the learning about good practice in infection prevention and control that we discussed in the last issue by focusing on care homes. We also present the key findings from a survey to understand the experience of inpatients who were discharged from hospital from April to May 2020, when the first wave of the pandemic was at its height.)

King’s Fund Podcast

Can the NHS be a truly flexible workplace?

‘How is it possible for a newly qualified nurse to work flexibly? How is it possible for a junior doctor to work flexibly? That was the thinking behind Flex NHS.’ In the latest episode of The King’s Fund podcast, they sit down with Kate Jarman, Director of Communications and Corporate Affairs at Milton Keynes University Hospital and co-founder of Flex NHS to discuss what working flexibly means in practice, communicating during Covid-19 and activism in the health service.

King’s Fund Podcast – a flexible NHS

To listen to the podcast, click the image above.

Improving the nation’s health

The future of the public health system in England

Source: King’s Fund Health Management and Policy Alert

In light of the impact of the pandemic and the government’s decision to abolish Public Health England (PHE), this briefing explores what needs to be put in place to make progress on the government’s commitments to improve the nation’s health. It looks at the role the government can play in improving the nation’s health before examining how England might transition to a new public health system and what the main priorities for any new system should be.

To find out more click here.

Public Health

Current Awareness Updates

Befriending programmes for people with psychosis can be challenging but beneficial to both parties.
NIHR Evidence; 2020.

(People with psychosis are at a high risk of social isolation, and can take part in befriending programmes. It is understood that these schemes can be mutually beneficial, but there is little research into how befrienders and patients, particularly those with mental health problems, experience such schemes. This is the first study to explore specific challenges, experiences and benefits of befriending in both volunteers and people with psychosis within the same programme.)

Flu vaccine uptake among people aged 65+ on track to be highest on record.
Public Health England (PHE); 2020.

(Three-quarters (75%) of those aged 65 and over in England received the free vaccine so far this year – up from 72.4% at the end of the last flu season.)

The Covid-19 long-term care situation in England.
International Long Term Care Policy Network; 2020.

(This report provides an overview of the impact of Covid-19 so far on people who use and provide long-term care in England, and of the policy and practice measures adopted to mitigate its impact. It finds that the initial policy responses did not adequately consider the social care sector and that the pandemic has laid bare longstanding problems in the long-term care system in England.)

Long term care centres: making space for ageing.
Autonomy; 2020.

(By 2030, there will be a 60 per cent increase in the number of individuals with caring responsibilities in the UK. This shift in the kind of work that we will be doing will require not just new funding arrangements but also robust infrastructure and working conditions. This paper proposes a network of long-term care centres that can form a key part of the new ‘caring economy’ that delivers for those who need care and those providing it.)

Learning from Lockdown: 12 Steps to Eliminate Digital Exclusion.
Carnegie UK Trust; 2020.

(The scale of digital exclusion has been highlighted during the Covid-19 pandemic. Impacts on work, income, education and social life have been felt by many people across the UK. This report lays out a series of 12 recommendations calling for ambitious action from policy makers, practitioners, academics and industry to tackle this issue.)

Priority groups for coronavirus (COVID-19) vaccination: advice from the JCVI, 2 December 2020 Department of Health and Social Care, December 2020

(This advice is provided to facilitate the development of policy on COVID-19 vaccination in the UK.)

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Meet the Author

Vera Waters

Vera Waters is a member of the Society of Authors and has written several books including ‘Half a Rainbow: Insight into Stress’, which was first published in 1990 and ‘Another Cup: An Anthology of Encounters’ (published in 2017). Her books are collections of true stories about people she has met throughout her interesting life and career. As well as writing and speaking to audiences, Vera is a prodigious reader with a collection of over 3,500 books at home.

Vera has kindly answered a few questions for us about books that have entertained and inspired her and her work as an author.

Read the interview here.

With a background in education, Vera’s career and life experience has taken her into many varied areas and situations. Trouble Shooter, Pioneer, an Agent of Change – this is how the Press have described her over the years. From Berlin to Australia and then over 12 years in America where she is billed as an inspirational and motivational speaker or as the Virginians say a ‘Stem-Winder’.

After holding an important senior position in the NHS at a Preston based psychiatric hospital, Vera found herself advising Greater Manchester Police and Lancashire Constabulary. She was the first private counsellor to be retained by a police force and was awarded a rare Home Office Research Grant. She taught police officers of all ranks in 21 forces how to approach people with mental health issues and worked debriefing officers after traumatic events, such as the 1985 Manchester Airport disaster.

Vera’s interesting career and philosophy on life are truly inspiring and her books are filled with fascinating, moving true stories that will resonate or educate.

Read more about Vera and her diverse and fascinating career on her website. Vera’s collection of books are available to borrow now in the Gosall Library or, may be purchased online here.