UK care home providers for older people: advice on consumer law: Helping care homes comply with their consumer law obligations

Competition and Markets Authority, November 2018
The advice is being published as part of the Competition and Markets Authority’s (CMA) ongoing consumer protection work into residential care homes and nursing homes for older people (over 65s). It follows the CMA’s examination of the sector last year, which found that some residents are at risk of being treated unfairly and recommended urgent action to reform the sector.
Click here to view the full report.