Millions of people with mental health needs still not accessing services, NAO finds

Despite funding and staffing levels for mental health services increasing and more patients being treated, millions of people with mental health needs are still not accessing services, with some facing lengthy waits for treatment, according to a new National Audit Office (NAO) report, Progress in improving mental health services in England.

The report says it is unclear how far current government commitments take the NHS towards its end goal, and what else is needed to achieve it. While funding and the workforce for mental health services have increased and more people have been treated, many people still cannot access services or have lengthy waits for treatment. Staff shortages continue and data that would demonstrate the results of service developments are limited.

Right treatment, right time

Rethink Mental Illness, November 2018
This report sets out a clear picture of the significant gap in access to health services for people severely
affected by mental illness based on a survey with 1,600 respondents. It identifies:

  • Average wait time for an assessment is 14 weeks
  • 56% of respondents believe they are not receiving treatment in adequate time
  • 30% asked for a service that was unavailable
  • 28% believe they were not referred by GP to an appropriate service
  • 51% felt that they received this support for a sufficient and appropriate time.
  • At least 20 people talked about having attempted or thought about suicide due to lack of services

Click here to view this report.