Making Every Contact Count May 2025


The most recent Make Every Contact count public heath bulletin looking at latest evidence around smoking cessation, alcohol, healthy weight, healthy eating and physical exercise is now available. The bulletin is produced by Lancashire and South Cumbria NHS FT Library staff. If you cannot access any of the articles included in the bulletin please contact academic.library@lscft.nhs.uk.

Smoking Cessation

Alcohol

Healthy Weight & Healthy Eating

Physical Activity

CQC Survey Reveals Ongoing Challenges in Community Mental Health Services

The Care Quality Commission’s (CQC) 2024 Community Mental Health Survey highlights persistent issues within NHS community mental health services in England. Key findings include:​

  • Access and Waiting Times: 40% of respondents did not receive support while waiting for their first appointment, and 42% reported that their mental health deteriorated during this period.​
  • Crisis Care: While 78% knew who to contact during a crisis, 27% did not receive the help they needed, and 47% reported that their families or carers were not offered support during such times.​
  • Care Planning and Involvement: Over a third (38%) did not have a care plan, and 43% had not had a review meeting to discuss their care. Additionally, 36% reported having no choice in how their care was delivered. ​
  • Support for Broader Needs: Significant numbers of respondents did not receive help or advice for joining community activities (44%), finding work (69%), or accessing financial advice or benefits (67%).

These findings underscore the need for comprehensive improvements in community mental health services to ensure timely access, effective crisis support, and holistic care planning.​

Read the full report: CQC – Community Mental Health Survey 2024

The Kings Fund: Public Satisfaction with NHS and Social Care Hits Record Lows

The latest British Social Attitudes survey reveals that public satisfaction with both the NHS and social care services in the UK has reached unprecedented lows.

  • NHS Satisfaction: Only 21% of respondents expressed satisfaction with the NHS, marking the lowest level since the survey began in 1983. Key concerns include long waiting times, staffing shortages, and difficulties accessing services like A&E and dentistry.
  • Social Care Satisfaction: Satisfaction with social care services remains at a mere 13%, the lowest ever recorded. Major reasons for dissatisfaction include inadequate pay and working conditions for care workers, insufficient support for unpaid carers, and many individuals not receiving the care they need.

These findings highlight the urgent need for comprehensive reforms and increased investment in both sectors to address the growing concerns of the public.​

Read the full report: The King’s Fund

Always Events Toolkit

Always Events are aspects of the patient experience that are so important to patients, their care partners, and service users that health care providers must aim to perform them consistently for every individual, every time. The toolkit supports providers in partnering with patients and family members to co-design, reliably implement, and sustain and spread Always Events to dramatically improve the care experience.

https://www.ihi.org/resources/tools/always-events-toolkit

Making Every Contact Count January 2025

The most recent Make Every Contact count public heath bulletin looking at latest evidence around smoking cessation, alcohol, healthy weight, healthy eating and physical exercise is now available. The bulletin is produced by Lancashire and South Cumbria NHS FT Library staff. If you cannot access any of the articles included in the bulletin please contact academic.library@lscft.nhs.uk.

Smoking Cessation

Alcohol

Healthy Weight

Healthy Eating

Physical Activity

Community Health

Current Awareness Bulletin With thanks to our colleagues from Mersey Care NHS Foundation Trust please find the latest bulletin attached. Some articles are freely accessible, others require an Open Athens account. For support accessing any of the articles, please contact academic.library@lscft.nhs.uk.

Making Every Contact Count September 2024

The most recent Make Every Contact count public heath bulletin looking at latest evidence around smoking cessation, alcohol, healthy weight, healthy eating and physical exercise is now available. The bulletin is produced by Lancashire and South Cumbria NHS FT Library staff. If you cannot access any of the articles included in the bulletin please contact academic.library@lscft.nhs.uk.

Smoking Cessation

Alcohol

Healthy Weight

Healthy Eating

Physical Activity

Centre for Mental Health

Recent reports

More than the sum of our parts: an evaluation of local mental health alliances.


The voluntary sector plays a vital role in supporting people with mental health difficulties. Yet, insecure funding and a lack of meaningful collaboration can inhibit voluntary, community and social enterprise (VCSE) organisations from providing the mental health support that people depend on. This report explores how bringing together local stakeholders – including VCSE organisations, NHS commissioners and providers of health and social care, and experts by experience – can lead to more effective and equitable support for people living with a mental illness.

CentreforMH_MoreThanTheSumOfOurParts.pdf (centreformentalhealth.org.uk)

A dual crisis: the hidden link between poverty and children’s mental health


This report explores the impact of poverty and benefit conditionality on families’ mental health. Based on research with parents and children, and a review of the evidence, it finds that money and mental health are inextricably linked; not having enough money leads to parental stress and guilt, which has a knock-on impact on children over the course of their lives. And with rates of poverty twice as high among Asian and Black families than white families, some children are ‘overexposed’ to the dual risks of poverty and poor mental health.

CentreforMH_ADualCrisis.pdf (centreformentalhealth.org.uk)

National Bereaved Parents Day

Today, on National Bereaved Parents Day, we honour and remember parents who have experienced the unimaginable loss of a child. This day serves as a reminder of their strength and the importance of offering support and understanding. Our library offers a quiet space for reflection and a selection of resources to help navigate this difficult journey.

Alcohol Awareness Week

Alcohol Awareness Week is here, offering a chance to reflect on our drinking habits and their impacts. This week highlights the risks of alcohol misuse and promotes healthier choices.

Learn and Share: Educate yourself about alcohol’s effects and share with others.

Promote Alternatives: Encourage non-alcoholic social activities.

Seek Help: Reach out if you or someone you know needs support.

Let’s use Alcohol Awareness Week to make positive changes. Visit our library for helpful resources.